About the Team We’re hiring Software Engineers to join our broader Infrastructure organization, which supports multiple high-impact teams. Depending on your interests and experience, you could work on one of several focus areas—including Core Distributed Systems, Reliability Engineering, Observability, Developer Productivity or Cloud Infrastructure. About the Role All teams are deeply collaborative, work on mission-critical services, and are responsible for building distributed, scalable infrastructure to bring OpenAI’s technology to the world through products like ChatGPT and the OpenAI API. You’ll work closely with stakeholders to understand infrastructure, data and compute needs, setting the technical strategy that supports cutting-edge research and product development. This is a critical role for someone who is passionate about solving complex engineering problems at scale, ensuring their performance, scalability and reliability Team Focus Areas Distributed Systems: Owning and building important, highly scalable, available, performant, and reliable distributed systems (and their building blocks) to power the entire stack at OpenAI Systems Engineering: Work across layers of the stack—debugging system bottlenecks, evolving core infrastructure, and solving novel problems in performance and scalability. Reliability Engineering: Build scalable, fault-tolerant systems and lead efforts around service health, incident response, and resilience. Observability: Design and maintain observability tooling (metrics, logs, tracing) to give teams visibility into production systems at scale. Developer Productivity: Create tools, environments, and workflows that help engineers ship high-quality software faster and more safely. Cloud Infrastructure: Own the cloud-native infrastructure (compute, networking, storage) that underpins all services and research workloads. Databases: Building high performance, distributed database systems that power all of OpenAI's product stack. In this
Jobs in United States
Support Operations Lead in United States
4,958 active opportunities · Updated October 2026
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15 jobs
Explore current support operations lead jobs across United States. Filter by work mode, employment type, experience, department, date posted and distance.
$123.1K – $150.4K/yr
Software Product Security Engineer Description - This role supports the development and maintenance of secure software products under the guidance of senior engineers. The position focuses on learning software engineering and security best practices while contributing to the design, implementation, testing, and maintenance of desktop, web, and cloud-based applications and services. Key Responsibilities Assist in developing, testing, and maintaining software applications and security solutions. Participate in software development activities including coding, debugging, testing, and integration. Support the development and maintenance of Windows desktop applications and services. Assist in developing and maintaining web applications, APIs, and cloud-connected services. Troubleshoot software issues with guidance from senior team members. Write clean, maintainable, and well-documented code. Create and execute unit tests to verify software functionality and reliability. Participate in code reviews and learn software development best practices. Contribute to Agile ceremonies, sprint planning, and team activities. Learn and apply secure coding and software security principles. Support the deployment, monitoring, and maintenance of cloud-based applications and services. Collaborate with cross-functional teams to deliver end-to-end software solutions. Support product release and maintenance activities. Education & Experience Bachelor's or Master's Degree in Computer Science, Software Engineering, or a related discipline. 0-2 years of software development experience. <li
$68.6K – $114.3K/yr
Position Summary Pfizer is seeking a motivated Senior Associate Scientist to join the In Vivo Pharmacology group within the Oncology Research Unit, with a focus on antibody-drug conjugate (ADC) programs, but including other large molecule and small molecule programs. This role supports the execution of in vivo oncology studies that enable ADC discovery and preclinical development, including efficacy, tolerability, pharmacodynamic, and sample collection workflows. The ideal candidate will demonstrate strong technical aptitude, careful attention to detail, and a commitment to animal welfare, compliance, and high-quality study execution. The Senior Associate Scientist is expected to contribute as a dependable technical team member while building scientific understanding of oncology pharmacology and ADC-specific study requirements. Position Responsibilities Execute in vivo oncology studies supporting discovery programs using a variety of in vivo models including human cell line- derived, patient-derived xenograft, syngeneic models as appropriate with minimum guidance from study leads. Perform routine and advanced in vivo procedures, including tumor measurements, body weight monitoring, test article administration (IV, PO, subQ, IP dosing), clinical observations, and sample collection. Perform routine in vitro tissue culture procedures Support pharmacology studies evaluating efficacy, tolerability, pharmacodynamic biomarkers, dosing schedules, and combination approaches. Prepare study materials, confirm dosing and sampling schedules, and ensure study activities are performed according to approved protocols and SOPs. Maintain accurate, timely, and compliant study records using approved electronic data capture and documentation systems. Communicate study observations, technical issues, animal welfare concerns, and timeline risks promptly to managers and study line leads. Collabo
About the Team OpenAI’s mission is to ensure that artificial general intelligence benefits all of humanity. Our Communications team supports that mission by explaining our technology, our values, and how we safely build powerful AI. We help business leaders see what AI can make possible for their organizations, show how customers use OpenAI’s products, and explain how AI is changing the way people work. About the Role We are looking for a senior product communications leader to own OpenAI’s B2B product story across business, trade, and nontraditional media. You will lead B2B communications for major product and platform moments, translate technical capabilities into clear business value, and build a sustained editorial program grounded in customer proof. Your work will help business leaders understand the problems our products solve and the outcomes they can enable using frontier intelligence. This is an exceptionally fast-paced, hands-on role that spans every altitude of communications. You will move from setting strategic positioning and shaping executive narratives to writing launch materials, developing media pitches, and delivering the details that make a story land. Working closely with Product, Research, Marketing, Sales, and our central Product Communications team, you will identify buyer needs, substantiate our claims, and carry a clear, consistent B2B story into the market. This role reports to the Head of Business Communications. In this role, you will: Set the positioning for OpenAI’s business products, connecting new capabilities to customer needs, the work they enable, and the evidence behind our claims. Lead business storytelling for priority launches across Codex, ChatGPT Work, API and developer capabilities, agents, and other enterprise products, in partnership with central Product Communications and product owners. Build a sustained editorial program between launches, using customer stories, explainers, and executive perspectives to show how our pr
About the Team OpenAI’s mission is to ensure that artificial general intelligence benefits all of humanity. Our Communications team supports that mission by explaining our technology, our values, and how we safely build powerful AI. We help business leaders see what AI can make possible for their organizations, show how customers use OpenAI’s products, and explain how AI is changing the way people work. Analyst Relations sits within Business Communications, helping industry analysts understand our technology, enterprise products, and how organizations put them to work. About the Role We are looking for a Head of Analyst Relations to build OpenAI’s global analyst relations program and help influential analysts understand our enterprise products and the business outcomes they enable. You will set the narrative and engagement strategy, focusing on the firms and categories that shape enterprise buying decisions. This is an exceptionally fast-paced, hands-on role. You will shape long-term positioning, advise senior leaders, and lead our participation in priority evaluations, briefings, and analyst engagement around launches. You will build trusted relationships while bringing Product, Research, Marketing, Sales, and Communications together to make decisions quickly and deliver exceptional work under tight deadlines. This role reports to the Head of Business Communications. This role will be hybrid, in office 3 days a week, ideally in the San Francisco Bay Area; flexible on New York based candidates. In this role, you will: Set the global analyst relations strategy, prioritizing the firms, categories, and questions that shape enterprise technology decisions. Lead OpenAI’s work on priority evaluations, from deciding where to engage through submissions, demos, and customer evidence. Build a coherent enterprise narrative across a fast-moving product portfolio, grounded in what ships, customer outcomes, and responsible deployment. Develop trusted, candid relationships with an
About the Team OpenAI’s mission is to ensure that artificial general intelligence benefits all of humanity. The Creator Partnerships team supports that mission by building trusted relationships with creators, experts, and organizations to help them explore valuable uses of AI. We work across OpenAI to develop partnerships grounded in trust, usefulness, and measurable impact. Our work goes beyond individual launches and includes product education, partner feedback, and collaborative programs that create lasting value for partners and OpenAI. About the Role We are seeking a Strategic Partner Manager to build and manage trusted relationships on behalf of OpenAI. You will identify and develop strategic partnerships that help people explore meaningful uses of AI and create value for OpenAI and the partners we work with. As the relationship owner, you will guide opportunities from initial engagement through development, execution, and ongoing growth, coordinating across product, technical, marketing, and other internal teams. This is a senior individual contributor role for someone with an established network, strong strategic judgment, product curiosity, and a track record of turning relationships into successful partnerships. This role is based in Los Angeles, CA. We use a hybrid work model of three days in the office per week and offer relocation assistance to new employees. Domestic and occasional international travel should be expected. In This Role, You Will Originate, develop, and grow trusted external relationships. Serve as the primary owner for a portfolio of strategic partners. Understand partners’ goals, audiences, businesses, and concerns. Identify meaningful applications of OpenAI’s products and develop partnership plans around them. Lead opportunities from initial engagement through negotiation, execution, evaluation, and ongoing growth. Develop clear narratives and value propositions for prospective partnerships. Coordinate closely with teams across Produc
About the Team OpenAI’s mission is to ensure that artificial general intelligence benefits all of humanity. The Creator Partnerships team supports that mission by building trusted relationships with creators, experts, and organizations to help them explore valuable uses of AI. We work across OpenAI to develop partnerships grounded in trust, usefulness, and measurable impact. Our work goes beyond individual launches and includes product education, partner feedback, and collaborative programs that create lasting value for partners and OpenAI. About the Role We are seeking a Strategic Partner Manager to build and manage trusted relationships on behalf of OpenAI. You will identify and develop strategic partnerships that help people explore meaningful uses of AI and create value for OpenAI and the partners we work with. As the relationship owner, you will guide opportunities from initial engagement through development, execution, and ongoing growth, coordinating across product, technical, marketing, and other internal teams. This is a senior individual contributor role for someone with an established network, strong strategic judgment, product curiosity, and a track record of turning relationships into successful partnerships. This role is based in New York, NY. We use a hybrid work model of three days in the office per week and offer relocation assistance to new employees. Domestic and occasional international travel should be expected. In This Role, You Will Originate, develop, and grow trusted external relationships. Serve as the primary owner for a portfolio of strategic partners. Understand partners’ goals, audiences, businesses, and concerns. Identify meaningful applications of OpenAI’s products and develop partnership plans around them. Lead opportunities from initial engagement through negotiation, execution, evaluation, and ongoing growth. Develop clear narratives and value propositions for prospective partnerships. Coordinate closely with teams across Product,
$135K – $150K/yr
The Team + The Role The Core team builds features and platform capabilities that power critical areas of the Pendo product experience. The team supports high-stakes customer use cases, shapes how systems evolve over time, and creates a more consistent experience across the platform. This work sits in complex product areas where delivery speed, system reliability, and long-term maintainability all matter. As a Sr. Software Engineer, you will own complex problem spaces and drive them forward independently. You will apply strong engineering judgment to ambiguous challenges, partner closely with Product and Design, and stay accountable to outcomes, not just output. You will break large efforts into small, continuously shippable increments, bring others along with you, and leave the codebase better than you found it. This role is based in our Raleigh office. What this looks like day-to-day Feature ownership: Own complex, ambiguous features end-to-end by structuring work into small, independently shippable increments. Drive delivery with clarity, strong judgment, and accountability for customer and system impact. Production engineering: Write production-ready code and define testing approaches based on risk and system impact. Use safe rollout patterns to reduce risk and enable incremental delivery. Incident response: Respond quickly when production issues arise in your area. Resolve issues and drive follow-up improvements that prevent recurrence. AI-enabled development: Use AI tools as a core part of your daily workflow for code generation, debugging, test writing, and task decomposition. Help raise the bar for how the team uses AI in development workflows. Technical collaboration: Deliver actionable code reviews, accurate documentation, and constructive contributions to technical discussions and planning sessions. Help teammates make better decisions through clear, direct input. Continuous improvement: Identify recurring friction points in code, tests, tooling, or proces
Senior Test & Evaluation Engineer (Test Program Req & Planning) Company: The Boeing Company Boeing Test & Evaluation (BT&E) organization is seeking a Senior Test & Evaluation Engineer (Test Program Req & Planning) to join our team in Oklahoma City, OK . This position supports a diverse portfolio of Boeing programs including the B-1, and B-52 sustainment and modernization programs. The Engineer is responsible for supporting the Test Program Manager (TPM) and other program leadership by leading the Ground Test/Flight Test (GT/FT) Integrated Product Teams (IPTs) and ensuring the integration of Boeing Test & Evaluation (BT&E) capabilities and resources to meet program commitments. This role requires close collaboration with program IPTs, Systems Engineering Integration & Test teams, Program Offices and external developmental test organizations Position Responsibilities: Develop, prepare, and coordinate comprehensive Program Integrated Test Plans (ITP), detailed Test & Evaluation (T&E) plans, and associated documentation including requirements traceability, verification metrics, and program requirements. Lead the development and standardization of test methods, procedures, and processes to ensure repeatability, productivity, and continuous improvement through lessons learned. Integrate BT&E capabilities and resources with other IPTs, Systems Engineering, government stakeholders, industry partners, suppliers, and customers to ensure seamless test execution and alignment with program objectives. Conduct testability assessments of engineering requirements and oversee disciplined cost, schedule, and configuration management to meet program baselines and commitment
We’re building a world of health around every individual — shaping a more connected, convenient and compassionate health experience. At CVS Health®, you’ll be surrounded by passionate colleagues who care deeply, innovate with purpose, hold ourselves accountable and prioritize safety and quality in everything we do. Join us and be part of something bigger – helping to simplify health care one person, one family and one community at a time. Position Summary As a Senior Technical Product Manager, you will be responsible for driving the product delivery of our Documents Domain which is integrated with the organization's Epic electronic health record (EHR) platform and supports multiple business areas. You will own the product requirements for our document ingestion pipelines, integration with downstream applications, domain services and UX/UI for document viewer. These services are critical for ensuring our providers and care teams have access to clinical documentation that drives patient diagnosis and care coordination. You will partner with business and engineering leaders to lead a product domain and deliver high-quality products that improve healthcare delivery. What You'll Do Responsible for defining the product vision and strategic direction for your Epic Domain, ensuring continuous alignment with senior business and engineering leaders. You'll translate high-level business goals into a clear, actionable product strategy that are tied to OKRs. Partner with business stakeholders to define the product roadmap, overseeing day-to-day backlog management and prioritization to ensure alignment with your strategic vision. You will assess value and develop business cases to inform the nature and scope of new initiatives. This includes evaluating buy vs. build opportunities and identifying opportunities t
We anticipate the application window for this opening will close on - 30 Sep 2026 Careers that change lives start here. Medtronic is a global leader in healthcare technology with a Mission to alleviate pain, restore health, and extend life. Our 95,000 employees work across more than 150 countries to put patients first — developing innovative medical technologies that improve the lives of 72+ million patients each year. Your unique talents will help shape the future of healthcare while building a career grounded in purpose, growth, and impact. A Day in the Life This role supports One global, center led R&D Finance standard that enables enterprise business strategy alignment, financial transparency, and accountability across the R&D portfolio. The position is responsible for developing, governing, and leading consistent financial processes, insights, and decision frameworks that allow leaders to make nimble, data driven investment decisions—ultimately accelerating delivery of best in class technologies for patients. Help us drive the future of finance business partnering by joining the R&D Finance COE Team. We believe that when people from different cultures, genders, and points of view come together, innovation is the result — and everyone wins. Medtronic walks the walk, creating an inclusive culture where you can thrive. At Medtronic, we bring bold ideas forward with speed and decisiveness to put patients first in everything we do. In-person exchanges are invaluable to our work. We’re working a minimum of 4 days a week onsite as part of our commitment to fostering a culture of professional growth and cross-functional collaboration as we work together to engineer the extraordinary. Responsibilities may include the following and other duties may b
$133K – $212K/yr
Job Title Medical Safety Manager - Ultrasound Job Description Medical Safety Manager, Ultrasound The Medical Safety Manager independently oversees safety surveillance activities for medical products by analyzing data from post-marketing surveillance, literature reviews, and real-world evidence to identify risks and ensure patient well-being. The role supports regulatory compliance through the preparation of safety-related documentation, including Risk-Benefit Analyses, protocols, Clinical Study Reports, and Clinical Evaluation Reports. Your role: Independently conducts comprehensive safety evaluations using data from post-marketing surveillance, literature reviews, and clinical trials to proactively identify and assess potential risks and safety signals. Provides critical safety insights and recommendations for risk management activities, including Health Hazard Evaluations, Risk-Benefit Analyses, and recall procedures, ensuring robust patient safety measures are in place. Supports New Product Introduction, clinical studies, and post-marketing efforts by delivering safety-related perspectives and collaborating on safety inputs for regulatory submissions and key documentation such as RBAs, protocols, Clinical Study Reports, and Clinical Evaluation Reports. Responds to safety-related inquiries from healthcare professionals, patients, and internal stakeholders, fostering trust through transparent communication and supporting the implementation of safety policies, procedures, and programs to promote a culture of compliance. Stays current with evolving medical product safety regulations and guidelines, offering input into the design and execution of safety studies and vigilance activities to ensure adherence to requirements throughout the product lifecycle. You're the right fit if: You’ve acquired 5+
Job Details: Job Description: The Role and Impact As a GPU Platform Hardware Design Engineer, you will play a pivotal role in designing and developing high-quality GPU hardware platforms that drive innovation in high-performance computing, graphics, and visualization technologies. You will lead the design process from initial feasibility studies through board layout, tapeout, and platform power-on, ensuring robust functionality and compatibility with industry standards. Your expertise in platform-level requirements, electrical engineering applications, and system bring-up will directly contribute to delivering cutting-edge GPU systems that accelerate Intel's leadership in computing. Business group The Data Center Group (DCG) is dedicated to advancing Intel's role in powering the digital world with leading-edge technologies. Focused on delivering innovative solutions for data center and cloud environments, DCG supports high-performance computing and graphics to enable capabilities such as AI, machine learning, and advanced visualizations. As part of the GPU IP Engineering team within DCG, you'll contribute to developing GPU systems that meet the evolving demands of the industry while supporting Intel's broader mission to create world-changing technology. Key Responsibilities - Design, develop, and evaluate electronic components, PCBs, and integrated circuits for GPU hardware platforms. - Translate platform-level requirements into detailed specifications and ensure adherence throughout the design process. - Define component placement and trace routing rules to optimize board layouts for performance, power, and signal integrity. - Conduct feasibility studies, board layout, tapeout, and platform power-on activities. - Perform functionality tests and utilize tools to verify platform configurations and compatibility. - Research, develop, and validate firmware, hardwa
We’re building a world of health around every individual — shaping a more connected, convenient and compassionate health experience. At CVS Health®, you’ll be surrounded by passionate colleagues who care deeply, innovate with purpose, hold ourselves accountable and prioritize safety and quality in everything we do. Join us and be part of something bigger – helping to simplify health care one person, one family and one community at a time. A Brief Overview Carries out and facilitates Scrum events, removes impediments, promotes collaboration, supports Product Owners, and drives continuous improvement across Agile teams. Ensures the effective implementation of the Scrum framework by creating an environment that enables team success, fosters continuous learning, and delivers business value. Coaches and mentors Scrum Masters and Agile teams while championing Agile principles, servant leadership, and organizational agility. What You Will Do Agile Leadership & Team Coaching Coaches Scrum Masters, Product Owners, and Agile teams on Agile principles, Scrum values, and best practices for project and product delivery. Guides teams in self-organization, cross-functionality, accountability, and continuous improvement. Promotes a growth mindset and fosters a culture of adaptability, transparency, collaboration, and experimentation. Helps establish and implement a common language and framework for Agile team collaboration. Scrum Facilitation & Delivery Excellence Facilitates and oversees Scrum ceremonies, including daily stand-ups, sprint planning, sprint reviews, retrospectives, and backlog refinement sessions. Removes impediments and proactively addresses risks and obstacles that impact team productiv
About the team The ChatGPT Library team is building the persistence layer that helps people and organizations collaborate with increasingly capable AI systems. ChatGPT Library provides users with a durable place for their files, context, and creations, forming a substrate between humans and agents—a foundation for AI that can remember, retrieve, and act on the right context over time. The team sits within the Personalization organization and partners closely with product, design, research, model, and infrastructure teams. Its work helps models become a useful second brain for individuals—for example, answering questions such as “What did I work on last week?”—and supports enterprise use cases that turn company knowledge into accessible, actionable context. About the role We are looking for a hands-on engineering manager to lead a team of approximately 9–10 engineers and own execution across the product roadmap. This is a technical leadership role for someone who can set a high product bar, build a strong team, shape architecture, and contribute directly when needed. You will form and translate an ambitious product vision into a focused roadmap and help the team ship reliable, intuitive experiences at the intersection of AI, knowledge, and collaboration. The ideal candidate leads by example. You are comfortable moving between people leadership, product decisions, technical design, and code. Founder or early-stage startup experience is especially valuable because the role requires urgency, sound judgment under ambiguity, and a willingness to operate across boundaries. In this role you will • Lead, coach, and grow a team of approximately 9–10 engineers while creating clarity, accountability, and a healthy execution rhythm. • Own the engineering roadmap for Library, working with product and design partners to prioritize the highest-impact problems. • Set a high bar for product quality, technical excellence, reliability, privacy, and user trust. • Provide hands-on techni
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