About the Team Business Marketing helps organizations understand and put OpenAI’s products to work. Our creative team brings that story to life across campaigns, launches, and everyday marketing experiences. We work closely with marketing partners to make ambitious, thoughtful creative work that connects with business audiences. About the Role We’re looking for a Creative Operations Lead who knows how to get exceptional creative work made at extraordinary speed and scale. Reporting to the Head of Creative, Business you will run creative resourcing, budget management, and studio operations across our internal team, contractors, and agencies; balancing ongoing campaigns with rapidly emerging launches and requests. You’ll turn ambitious briefs and tight timelines into achievable production plans, match work to the right talent, and keep multiple teams moving without sacrificing craft or quality. This requires inventive resource management: knowing when to add capacity, batch work, reuse assets, adjust scope, or enable marketers to self-serve. AI is essential to making this possible. You’ll be a hands-on builder who works with creatives, producers, and S&O to improve briefing, accelerate production, and remove repetitive work. Your success will show up in the volume and quality of work the studio delivers, the clarity teams have, and how effectively you use their time. This role is based in San Francisco, CA. We use a hybrid work model of 3 days in the office per week and offer relocation assistance to new employees. In this role, you will: Own creative resourcing and studio operations across internal teams, contractors, and agencies, matching the right skills and capacity to each project. Build and run practical capacity planning and staffing systems that balance durable campaign work with fast-moving launches and new requests. Partner with Strategy & Operations as briefs take shape to assess creative effort, dependencies, and readiness, then translate prioriti
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About the Team The GTM Strategy & Growth team drives the growth and evolution of our B2B business across products, customer segments, and routes to market. We partner closely with Product, Sales, Success, Data Science, Finance, and Marketing to define and execute go-to-market strategies for new product launches, commercialization models, customer growth initiatives, and market expansion opportunities. Our work sits at the intersection of product strategy, growth, and operations — shaping how we bring products to market, how we measure success, and how we scale adoption across customer segments. We operate across both strategic and highly operational domains, from defining long-term growth bets and commercial strategy to building launch plans, tracking performance, and driving cross-functional execution across the business. About the Role We’re looking for a strategic, hands-on individual contributor to join our GTM Strategy & Growth team and help shape how we grow and scale our B2B business across products, customer segments, and routes to market. This is a generalist role for someone who combines strong product intuition with thoughtful GTM strategy and can flex seamlessly between strategic thinking and operational execution. You’ll translate business priorities into clear growth strategies, operating plans, and cross-functional execution. Your work may span product launches, commercialization models, customer growth initiatives, market expansion, and the systems and processes that help the business scale. You should be highly analytical, comfortable working across a range of products and business problems, and experienced navigating complex cross-functional environments. Experience with technical or API-based products is valuable, but the most important qualities are strategic range, sound judgment, and the ability to turn customer, product, and market insights into practical recommendations and action. This role is based in San Francisco office, 4-5 times
From $96K/yr
Datadog is seeking an experienced Legal Operations Manager to join our Legal Operations subgroup. In this role you’ll partner with stakeholders across the organization to scale, modernize, and continue to automate how our global legal team operates including driving the adoption of AI-powered tools and workflows. The Legal team supports Datadog’s rapid growth by providing a wide range of legal services across a highly dynamic technology company, from driving new business via contracts and compliance efforts, to protecting Datadog’s intellectual property. Datadog’s Legal team collaborates with virtually every team across the organization, from engineering to product to marketing. At Datadog, we place value in our office culture – the relationships and collaboration it builds and the creativity it brings to the table. We operate as a hybrid workplace to ensure our Datadogs can create a work-life harmony that best fits them. What You’ll Do: Own and continuously improve legal processes end-to-end, partnering with legal and non-legal process owners to drive improvements, optimization, and automation Liaise with technical and cross-functional teams to implement solutions, integrate systems, and troubleshoot issues reported by the legal team Create and manage SOPs and collaborate with legal and non-legal colleagues on cross-functional projects Analyze and use data, including AI-generated insights and dashboards, to drive initiatives, support forecasting and planning, and deliver reporting to legal leadership and other stakeholders Manage technology used by the legal team (current tools include Brightflag, Salesforce, ChatGPT, Claude, Perplexity) and become a superuser of new tools Champion new systems and emerging AI capabilities Support the legal team’s outside counsel operations Continuously cross-train across to operate as a flexible member of a shared services model, enabling coverage, resource-sharing, and consistent process standards Who You Are: An expe
About the Team OpenAI’s Legal team helps advance our mission by tackling novel legal issues in AI. Our team brings together professionals across technology, privacy, intellectual property, corporate, employment, tax, regulatory, and litigation. Our regulatory compliance work turns legal requirements into practical programs that support responsible AI development and deployment. About the Role As a Legal Program Manager focused on regulatory compliance, you will build and manage cross-functional programs that translate counsel’s guidance into practical, sustainable operations. Your initial focus may include content moderation and/or frontier AI governance, with the mix shaped by team priorities and your strengths. You will partner with internal and external counsel, other legal program managers, and technical and business teams to coordinate implementation, evidence collection, reporting, and ongoing compliance. You’ll build repeatable systems that scale across regulations, products, and jurisdictions, helping teams navigate emerging requirements with clarity and sound judgment. This full-time role is based in San Francisco, CA, or New York, NY. In this role, you will: Lead regulatory compliance programs end to end: define scope, owners, milestones, dependencies, risks, and escalation paths, and drive execution with counsel and cross-functional partners. Translate counsel’s regulatory guidance into repeatable workflows, controls, and documentation. Depending on your portfolio, this may include content moderation disclosures, transparency reporting, reporting and appeals workflows, or frontier AI model launch readiness, evaluation and risk-management evidence, and incident reporting. Build strong partnerships across Product, Engineering, User Operations, Governance, Risk and Compliance (GRC), Global Affairs, Communications, and Go-to-Market to align program priorities and deliverables. Support regulatory inquiries, audits and investigations with counsel, organizing ev
We believe that the way people interact with their finances will drastically improve in the next few years. We’re dedicated to empowering this transformation by building the tools and experiences that thousands of developers use to create their own products. Plaid powers the tools millions of people rely on to live a healthier financial life. We work with thousands of companies like Venmo, SoFi, several of the Fortune 500, and many of the largest banks to make it easy for people to connect their financial accounts to the apps and services they want to use. Plaid’s network covers 12,000 financial institutions across the US, Canada, UK and Europe. Founded in 2013, the company is headquartered in San Francisco with offices in New York, Seattle, Washington D.C., Raleigh, London, and Amsterdam. We are the Data team within Plaid’s Fraud organization. We build the machine learning systems that power Plaid’s fraud detection products, leveraging Plaid’s network data to help identify and prevent fraud before it happens. Our team owns the end-to-end ML lifecycle, from feature pipelines and model training to production serving and monitoring, ensuring our systems are reliable, scalable, and built to support hundreds of customers and data partners. As a Data Scientist on the Fraud Data team, you will analyze customer and network traffic to understand how Plaid Protect performs across a range of use cases and customer segments. You’ll build dashboards and metrics that provide a clear, shared view of product performance, run backtests to evaluate performance and identify high-impact rules and model strategies, and generate insights that support customer growth and expansion. You’ll also design scalable data models and schemas to enable reliable analysis and reporting, while partnering closely with Product and Engineering to design and analyze experiments for new customer-facing features. Responsibilities: Work at the intersection of product analytics, machine learning, and fraud a
About the Team OpenAI's Industrial Compute organization builds and operates the infrastructure required to train and serve frontier AI models. The Capacity Planning team connects rapidly changing research and product demand with the compute, networking, storage, power, data center, hardware, and operational resources required to make that demand executable. About the Role We are seeking a Technical Program Manager to build and lead capacity planning across OpenAI's large-scale AI infrastructure. You will translate uncertain workload demand into clear infrastructure requirements, allocation decisions, supply commitments, activation priorities, and long-range capacity strategies. This role sits at the intersection of research, engineering, infrastructure, finance, sourcing, deployment, and operations. You will create the planning models, operating cadences, governance mechanisms, and source-of-truth systems that allow teams to understand what capacity is required, what is available, what is at risk, and what decisions must be made. This is not a finance-only forecasting or reporting role. Success requires technical fluency across the infrastructure stack, strong analytical judgment, and the ability to move consequential decisions forward when requirements, timelines, and supply conditions change quickly. Key Responsibilities Own capacity-planning processes across near-term workload allocation, quarterly execution, and longer-range infrastructure horizons. Translate research, training, inference, and product demand into compute, accelerator, cluster, networking, storage, rack, power, and site requirements. Develop scenarios that make assumptions, confidence levels, constraints, sensitivities, and decision points explicit. Reconcile requested demand against contracted, delivered, installed, activated, and workload-usable capacity. Partner with research and engineering teams to understand workload priorities, technical dependencies, utilization patterns, and changing req
We believe that the way people interact with their finances will drastically improve in the next few years. We’re dedicated to empowering this transformation by building the tools and experiences that thousands of developers use to create their own products. Plaid powers the tools millions of people rely on to live a healthier financial life. We work with thousands of companies like Venmo, SoFi, several of the Fortune 500, and many of the largest banks to make it easy for people to connect their financial accounts to the apps and services they want to use. Plaid’s network covers 12,000 financial institutions across the US, Canada, UK and Europe. Founded in 2013, the company is headquartered in San Francisco with offices in New York, Seattle, Washington D.C., Raleigh, London, and Amsterdam. The Compliance team is responsible for ensuring Compliance at Plaid with all the laws and regulations that apply to us, as well as our internal policies. We help make sure Plaid stays within the bounds of our legal obligations, and partner with business stakeholders to build processes and systems to demonstrate our compliance. Role Description As a GTM Compliance Analyst, you’ll help Plaid evaluate and onboard customers in a way that supports growth while protecting the company from regulatory and compliance risk. You’ll review prospective and existing customer deals, assess customer business models and use cases, conduct risk-based diligence, and determine when additional conditions, approvals, or escalations are needed. You’ll work closely with Sales, Account Management, Legal, Product, and Customer Oversight to translate complex requirements into practical guidance and keep deals moving. You’ll also help build the playbooks, workflows, and reporting needed to make GTM compliance more consistent and scalable as Plaid expands into new products, customer segments, and regulated use cases. Responsibilities Review prospective and existing customer deals for regulatory, licensing, po
We're looking for a Senior Operations Director for Revenue & Services who will serve as a trusted advisor to the Chief Commercial Officer, Professional Services leadership and other senior leaders. This role will shape how Professional Services operates, scales, forecasts, and performs, while driving alignment across Operations, Revenue, Sales and Finance. This role will connect services to broader business strategy, with a focus on cross-functional alignment, profitable growth and corporate results. WHAT YOU’LL DO: Shape and evolve the operating model for Revenue and Services, includingProfessional Services to enable scalable, predictable and profitable growth: forecasting methodology, capacity planning, utilization and margin management, and delivery-to-revenue alignment Set the strategic roadmap for services operations and operating infrastructure, including systems architecture (resource management, CRM integration, financial systems, data and reporting) and where to invest next Act as the strategic partner to Professional Services leaders translating business strategy and operating plans into performance targets. Represent services performance directly to executive leadership and the board Partner with President, Chief Commercial Officer, Finance leaders to evaluate profitable and growth opportunities, operating leverage, organizational capabilities, technologies and external partnerships. Lead deal desk strategy for services and deal governance, including pricing frameworks, SOW structuring, and margin guardrails, in partnership with Sales and Legal Partner in quarterly and annual planning for services capacity and revenue targets, and defend the plan directly to Finance and executive leadership Establish and drive a consistent operating cadence and process framework, including KPIs, business reviews, planning, forecasting, and reporting across the full customer lifecycle, identifying where PS operations should own versus influence
About the Team OpenAI's Environmental, Health & Safety (EHS) team partners across the company to enable safe, responsible growth. This role will be a senior EHS partner to our robotics operations as our operating footprint expands. You will work closely with Robotics, Engineering, Operations, Facilities, Workplace, Construction, Security, People, Legal, and external partners to integrate safety into how our facilities are designed, built, staffed, and operated. About the Role We are seeking a Senior Manager, EHS - Robotics to provide senior, hands-on safety leadership across multiple sites. This role is for an experienced EHS leader who can operate independently in a fast-moving technical environment, anticipate risk before it becomes an incident, and build practical safety systems that scale with the business. Our robotics operations are scaling quickly, with a growing mix of construction, commissioning, workforce expansion, and around-the-clock operations. This creates a complex and evolving risk environment and requires strong preventive planning, consistent field presence, and sustained incident-management oversight. This leader will own site-level EHS strategy and execution for the robotics portfolio while partnering with the broader EHS team on company-wide standards and programs. The successful candidate will look around corners: planning for future ramps, identifying requirements early, influencing design and operating decisions, and creating durable systems that enable teams to move quickly without compromising safety. In this role you will: Serve as a senior EHS partner across robotics R&D operations, owning site-level safety strategy, priorities, and execution as the footprint scales. Anticipate EHS requirements for new operations, equipment, processes, construction phases, staffing ramps, and 24/7 operations, and translate them into practical plans before work begins. Lead proactive risk identification and control across robotics activities, incl
About the Team The Strategic Futures team is a small, research- and writing-focused group exploring how advanced AI could reshape public policy, institutions, and society over the long term. We operate like an internal think tank: developing clear views of desirable long-range outcomes, examining the choices that could make those outcomes more likely, and producing ideas that help OpenAI and the broader public navigate profound technological change. The team is intentionally lean and highly collaborative. Our work draws from public policy, law, economics, political science, history, institutional design, technology, and other relevant disciplines. We partner closely with experts across OpenAI to connect long-range thinking with evolving AI capabilities, organizational priorities, and real-world policy questions. About the Role We are looking for a highly organized and strategic operator to serve as Chief of Staff and Program Manager for the Strategic Futures team. Working closely with the team’s leader, you will translate broad priorities into coordinated execution, establish the systems and operating rhythms that keep a small team performing at a high level, and ensure important work moves forward with clarity and consistency. This is a hands-on role combining chief-of-staff partnership, program management, strategic planning, cross-functional coordination, and communications. You will make it easier for the team to focus on high-quality research and writing by ensuring priorities are clear, decisions are documented, dependencies are visible, collaborators are engaged, and follow-through is reliable. You will also serve as a central connector between Strategic Futures and teams across OpenAI, helping the group build trusted relationships, navigate organizational complexity, and contribute effectively to broader company priorities. In this role, you will: Partner closely with the leader of Strategic Futures to translate the team’s strategic direction into clear prio
About the Team Enterprise Marketing helps the world’s largest organizations understand, adopt, and scale AI. Our Executive Engagement programs bring OpenAI’s products, research, and perspective into the room with senior leaders as they consider how intelligence can be put to work against their most important priorities. These engagements are more than briefings or events. At their best, they help a leadership team understand what is changing, distinguish what is possible now from what is still emerging, and leave with greater clarity about what to do next. About the Role We are looking for an Executive Programs Lead, Americas to build and lead the portfolio through which OpenAI engages its most important customers and executives across the region. You will own the regional strategy, team, and quality bar for Executive Briefings and a broader portfolio of C-suite engagements, recurring executive forums, advisory programs, and proven formats ready to scale. Your mandate is to turn high-stakes customer moments into a durable business capability, one that consistently advances important relationships while preserving the judgment and customization that exceptional executive experiences require. This is a senior people-leadership role for a builder who can set direction, make disciplined portfolio choices, and create the systems and team required to deliver at scale. You will partner closely with Sales, Product Marketing, Product, Research, Solutions, Customer Success, Events, and OpenAI executives, moving comfortably between long-term design and the critical details of a live engagement. This role is based in San Francisco. We use a hybrid model of three days in the office each week and offer relocation assistance. Given the customer-facing nature of the role, regular in-person participation in executive briefings and related preparation is expected and may require additional time onsite. Travel across the Americas and occasional global travel are also expected. In this
Technical Program Manager – Applied Infrastructure About the Team The Applied team safely brings OpenAI’s technology to the world, powering products like ChatGPT, and the APIs for GPT and more. Behind these products is a complex and rapidly evolving infrastructure platform that enables scale, performance, and safety. The Applied Infrastructure TPM team partners across engineering to lead foundational programs that ensure OpenAI’s infrastructure can meet current and future demand. About the Role We’re looking for a seasoned Technical Program Manager to drive critical infrastructure programs across the Applied organization. This TPM will focus on cross-cutting initiatives such as general compute capacity planning, process transformation, cost and quota attribution and optimization, and coordination across infrastructure and product stakeholders. There will also be focus on evolving OpenAI’s infrastructure to support growth, scale and new products. This work is core to how OpenAI manages and grows its infrastructure footprint in a disciplined, scalable way. Location: San Francisco, CA (Hybrid – 3 days/week in-office) In this role, you will: Serve as the DRI for complex infrastructure programs spanning CPU planning, orchestration, and other resource management domains (e.g. networking, storage). Build and operationalize systems to capture demand signals, model future capacity needs, and align infrastructure planning across internal teams and partners external to the company. Partner closely with Infrastructure, Product and Finance teams to forecast infrastructure usage patterns and ensure supply/demand alignment. Lead cost attribution and quota enforcement programs to promote stability and ensure equitable access to resources across teams. Drive simplification and standardization of infrastructure tooling and processes across Applied and Infra organizations. Drive cross functional programs to evolve our infrastructure to support new growth and scale Work with external v
A World-Changing Company Palantir builds the world’s leading software for data-driven decisions and operations. By bringing the right data to the people who need it, our platforms empower our partners to develop lifesaving drugs, forecast supply chain disruptions, locate missing children, and more. The Role Palantir’s in-house Legal team works to proactively address legal issues and enable the growth of our business so that Palantir can continue to drive positive impact in the world. Legal Operations is the backbone of the Legal team and is key to fulfilling Palantir’s mission. In that pursuit, we strive to cultivate Palantir's philosophy, develop relationships across the company, and operate with a service mindset. We develop a strong understanding of business strategy and have a passion for helping others, making us an invaluable resource. We’re a team that values both creativity and teamwork - whether operating solo or collaboratively, we endeavor to achieve great results. As a Legal Operations Specialist, you will be the initial point of contact for operational questions and requests, providing guidance where appropriate and coordinating with the right Legal stakeholders. You will be responsible for executing on workflows as well as streamlining strategic processes and operational functions of the Legal team. You will also work closely with other Legal Operations teammates to help implement key systems, optimize processes, manage projects, and create objectives and performance metrics. You will partner your colleagues across Legal to understand the needs and develop and execute solutions that scale alongside the business. This position requires a combination of execution skills, project management, and process optimization. Our ideal candidate will take initiative, operate with discretion and resourcefulness, and thrive off of executing on and supporting the processes, systems and platforms of the Legal team. Most importantly, they have a true desire to
About the Team OpenAI’s User Operations team shepherds our customer’s adoption of AI and ensures that our customers' product experience is nothing short of exceptional. We are building the very first post-AGI support team. We resolve complex issues, provide technical guidance, and support customers in maximizing value and adoption from deploying our products. We work closely with Sales, Technical Success, Product, Engineering and others to deliver the best possible experience to our customers at scale. OpenAI's customers represent a range of diverse backgrounds and maturity, from early-stage startups to established global enterprises. About the Role We are looking for a Support Program Manager to join our Support Delivery team. This role is an exciting opportunity to help define and implement foundational support practices that will scale with OpenAI’s growth. You will lead efforts to establish new operational frameworks, driving process alignment with various internal teams, and leading tooling and automation projects. This position offers the chance to make a significant impact in shaping customer experience while collaborating across multiple teams. We’re looking for people who thrive at the intersection of project management, systems building, data science/data engineering/software engineering, team enablement, and customer advocacy – and enjoy working cross-functionally in a fast-paced, evolving environment. This role is based in San Francisco, CA, and follows a hybrid work model of 3 days in-office per week. Relocation assistance is available. In this role, you will: Lead support delivery programs for Tier 3 frontline delivery for our most strategic customers, including productivity and workflow improvements, team operations, and knowledge management for the Support Delivery team Partner with Support Delivery and cross-functional leadership to define the experience, stand up the program, manage pilots and rollout, and ensure premium operations and playbooks st
We believe that the way people interact with their finances will drastically improve in the next few years. We’re dedicated to empowering this transformation by building the tools and experiences that thousands of developers use to create their own products. Plaid powers the tools millions of people rely on to live a healthier financial life. We work with thousands of companies like Venmo, SoFi, several of the Fortune 500, and many of the largest banks to make it easy for people to connect their financial accounts to the apps and services they want to use. Plaid’s network covers 12,000 financial institutions across the US, Canada, UK and Europe. Founded in 2013, the company is headquartered in San Francisco with offices in New York, Seattle, Washington D.C., Raleigh, London, and Amsterdam. Team Description We're Plaid's Revenue Accounting team, and we own the order-to-cash process that ensures every Plaid customer is billed accurately and that revenue and accounts receivable are reflected correctly across our financial systems. We work at the intersection of commercial deal execution, billing, accounting, and financial reporting. We partner closely with Commercial, RevOps, Legal, Billing Engineering, Business Technology, Strategic Finance, and the broader Accounting org to turn customer agreements into accurate, scalable billing. It's no small feat at Plaid's scale and deal complexity. Our mission is to protect revenue integrity, build customer trust, and build the systems, processes, and controls that let Plaid scale toward its next stage as a company. Role Summary You'll own the operating layer of Plaid's order-to-cash process, turning signed customer agreements into accurate billing configurations, invoices, reconciliations, and financial records. You'll review order forms and commercial terms and translate them into billing, run monthly invoice cycles, process billing adjustments and credit memos, reconcile activity across systems like NetSuite and Salesforce, r
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