Technical Manager in United States

Every day, tens of millions of people come to Roblox to explore, create, play, learn, and connect with friends in 3D immersive digital experiences– all created by our global community of developers and creators. At Roblox, we’re building the tools and platform that empower our community to bring any experience that they can imagine to life. Our vision is to reimagine the way people come together, from anywhere in the world, and on any device. We’re on a mission to connect a billion people with optimism and civility, and looking for amazing talent to help us get there. A career at Roblox means you’ll be working to shape the future of human interaction, solving unique technical challenges at scale, and helping to create safer, more civil shared experiences for everyone. The Observability team builds the infrastructure that empowers engineers to understand, operate, and improve the Roblox platform and ecosystem. Our team owns the end-to-end observability stack across telemetry, distributed tracing, logging, profiling, storage systems, and developer-facing visualization tools. We are looking for an Engineering Manager to lead the next generation of AI-powered observability platforms. In this role, you will help build intelligent systems that leverage AI to revolutionize CI/CD, testing, and DevOps workflows — enabling engineers to move faster, improve reliability, and operate large-scale distributed systems with greater efficiency and confidence. This is a highly impactful leadership role at the center of Roblox infrastructure. Your work will directly improve developer productivity, platform reliability, and operational excellence across the company. You will partner closely with infrastructure, product engineering, and AI platform teams to shape the future of developer tooling and autonomous operations at scale. You Have 3+ years of engineering management experience with a proven track record of hiring, mentoring, and growing high-performing teams. Strong ex

Every day, tens of millions of people come to Roblox to explore, create, play, learn, and connect with friends in 3D immersive digital experiences– all created by our global community of developers and creators. At Roblox, we’re building the tools and platform that empower our community to bring any experience that they can imagine to life. Our vision is to reimagine the way people come together, from anywhere in the world, and on any device. We’re on a mission to connect a billion people with optimism and civility, and looking for amazing talent to help us get there. A career at Roblox means you’ll be working to shape the future of human interaction, solving unique technical challenges at scale, and helping to create safer, more civil shared experiences for everyone. What You’ll Do: As an Engineering Manager for Payments - Subscriptions, you will direct the strategy and implementation for Roblox’s suite of subscription offerings. In this critical role, you will directly influence key business metrics and help define how our most dedicated global users engage with our platform. You will be working directly with a number of cross-functional partners from Product, Design, Data Science teams, influencing our business and annual recurring revenue growth direction. Your team will own mission-critical systems across key areas, including: Subscription Value Proposition: Collaborating with Product to define the roadmap for subscriptions on Roblox, building innovative features, and partnering across teams to deliver maximum value to our subscriber community. Subscription Billing: Leading full lifecycle management and feature execution for recurring billing, delivering a seamless purchasing, upgrade, and subscription management experience across all platforms. Subscribers Growth & Retention: Executing key initiatives to expand the subscriber user base while strengthening long-term user retention. Operational Observability: Developing comprehensive telemetry, m

Every day, tens of millions of people come to Roblox to explore, create, play, learn, and connect with friends in 3D immersive digital experiences– all created by our global community of developers and creators. At Roblox, we’re building the tools and platform that empower our community to bring any experience that they can imagine to life. Our vision is to reimagine the way people come together, from anywhere in the world, and on any device. We’re on a mission to connect a billion people with optimism and civility, and looking for amazing talent to help us get there. A career at Roblox means you’ll be working to shape the future of human interaction, solving unique technical challenges at scale, and helping to create safer, more civil shared experiences for everyone. Join Roblox as an Engineering Manager of Application Security and lead a team responsible for improving the security of our products, services, and development ecosystem. In this role, you will drive security across the software lifecycle, partnering with engineering teams to identify risks, improve secure development practices, and build scalable solutions that protect Roblox at scale. You will balance hands-on security work with longer-term investments in automation, tooling, and developer enablement. You will work closely with engineering, infrastructure, and security teams to reduce risk while enabling teams to move quickly and safely. This role reports to the Senior Manager of Application Security and is based in San Mateo with a hybrid schedule. You Have: 8+ years of experience in Information Security 2+ years of experience managing engineers Strong background in Application Security or Product Security Experience driving security programs across the software development lifecycle Solid understanding of common vulnerabilities (e.g., OWASP Top 10) and secure coding practices Experience working closely with engineering teams in modern environments (cloud, microservices, CI/CD) Prov

Every day, tens of millions of people come to Roblox to explore, create, play, learn, and connect with friends in 3D immersive digital experiences– all created by our global community of developers and creators. At Roblox, we’re building the tools and platform that empower our community to bring any experience that they can imagine to life. Our vision is to reimagine the way people come together, from anywhere in the world, and on any device. We’re on a mission to connect a billion people with optimism and civility, and looking for amazing talent to help us get there. A career at Roblox means you’ll be working to shape the future of human interaction, solving unique technical challenges at scale, and helping to create safer, more civil shared experiences for everyone. We are seeking an Engineering Manager to lead a critical area of Roblox Creator Success focused on Creator Analytics. This role requires strong technical leadership, sound engineering judgment, and the ability to lead through complex technical challenges. The ideal candidate brings experience in analytics platforms, experimentation systems, or large-scale data products, and is comfortable leading high-performing engineering teams. This role will be based in our San Mateo, CA headquarters (hybrid with Tues–Thurs onsite days). You Will: Own the technical direction and delivery of major investments across Creator Analytics systems. Set and uphold a high engineering quality bar. Lead a team of senior engineers across frontend, backend, and fullstack development. Drive alignment and execution across related partner teams including Product and Data Platform. Partner with senior engineering leadership to translate long-term technical strategy into durable roadmaps and execution plans. Help shape Creator Analytics into a best-in-class analytics platform for both emerging creators and professional developers. You Have: 8+ years of engineering experience, including work on large-scale and long-lived

Every day, tens of millions of people come to Roblox to explore, create, play, learn, and connect with friends in 3D immersive digital experiences– all created by our global community of developers and creators. At Roblox, we’re building the tools and platform that empower our community to bring any experience that they can imagine to life. Our vision is to reimagine the way people come together, from anywhere in the world, and on any device. We’re on a mission to connect a billion people with optimism and civility, and looking for amazing talent to help us get there. A career at Roblox means you’ll be working to shape the future of human interaction, solving unique technical challenges at scale, and helping to create safer, more civil shared experiences for everyone. The Account Security (AccSec) pod sits within the Accounts team (part of the broader Safety organization) and is at the heart of building a safe and civil platform for users of all ages. Account Security is especially challenging at Roblox because it is open to all ages. As the EM of AccSec pod (7+ ICs) you will work closely with peers throughout Roblox and the creator community to reduce the impact of account takeover (i.e. compromise) for Roblox players, creators, and the broader community. This is a role that requires entrepreneurship. We are looking for the EM of the AccSec pod to, in collaboration with product partners, to formulate a strategy for how to reduce ATO, reduce the impact of any remaining ATO and build community trust in the security of their accounts. Examples of past and current efforts include: Cryptographically binding user secrets to hardware backed secrets. Detecting client side tampering by Browser extensions. Integration with Passkeys. Post-login modeling for ATO detection. Reducing incentives for bad actors by making assets more recoverable. While this is a security team that focuses heavily on product and infrastructure changes to improve security, we also c

Every day, tens of millions of people come to Roblox to explore, create, play, learn, and connect with friends in 3D immersive digital experiences– all created by our global community of developers and creators. At Roblox, we’re building the tools and platform that empower our community to bring any experience that they can imagine to life. Our vision is to reimagine the way people come together, from anywhere in the world, and on any device. We’re on a mission to connect a billion people with optimism and civility, and looking for amazing talent to help us get there. A career at Roblox means you’ll be working to shape the future of human interaction, solving unique technical challenges at scale, and helping to create safer, more civil shared experiences for everyone. With Roblox’s daily active users growing at a record pace, we are building the next generation of advertising in an immersive metaverse. Our team sits at the core of the Roblox Ads ecosystem, serving billions of impressions while providing the critical infrastructure that connects global brands with our massive community of creators. We are seeking a Tech Lead Manager (TLM) to drive the technical strategy and lead the execution of the Ads Experience team. This team is responsible for the full spectrum of our monetization experience, including Advertiser Experience (Roblox Ads Manager), Brand Experience (Brand Ads & Integrations), and Publisher Experience (Creator Monetization & Commerce). This is a foundational leadership challenge beyond standard ad-tech. As a TLM, you will be responsible for both the technical vision of our high-scale monetization backbone and the growth and management of a high-performing engineering team. You will pioneer AI integration and balance a three-sided marketplace economy in real-time while fostering a culture of technical excellence. You Will Drive Technical Strategy: Act as the technical authority for the Ads Experience team. Translate ambitious busi

At Datadog, People Operations is more than just human resources—it’s a data-driven team dedicated to constantly improving the way we hire, develop, and support our most valuable asset: our people. Our People Operations team are strategic problem solvers who work closely with leadership and employees to ensure that Datadog keeps scaling smoothly and remains a great place to work. Datadog is seeking a HRIS Manager who will be responsible for managing and supporting projects within People Technology. This hands-on technical role demands excellent knowledge of HR business processes and methodologies along with a strong analytical and reporting background. A successful candidate will have a solid understanding of Workday and the ability to focus on one or more of the functional areas in People Operations. This will include the ability to assess systems and business processes, coordinate with peers, project managers, and management on impacts to other Datadog systems or business processes. You will play a critical role in the continued deployment of new functionality, developing solutions and enabling the continued growth of Datadog. At Datadog, we place value in our office culture - the relationships and collaboration it builds, and the creativity it brings to the table. We operate as a hybrid workplace to ensure our Datadogs can create a work-life harmony that best fits them. What You’ll Do: Own the end-to-end product lifecycle for your pod's systems and processes—from gathering requirements and designing solutions through testing, delivery, and adoption. Serve as the Workday subject matter expert for your domain, advising stakeholders on configuration best practices, optimization opportunities, and governance. Assess when Workday is the right tool and when a specialized third-party platform better serves the business. You'll partner with stakeholders on those decisions and own the requirements that follow. Understand integration concepts

Today, organizations struggle to ensure their most important digital experiences are working as intended because observability data is scattered across products and siloed in logical layers of their technical stack. We're building the system that fixes this: Journey Monitoring, a single centralized hub that brings together Real User Monitoring (RUM), Synthetics, and Product Analytics to bridge the gap between system health and user success. You'd be building a product that establishes a new functional observability layer, enabling teams to auto-discover journeys, track conversions and uptime side-by-side, and trace root causes across their full stack without cross-team handoffs. What you'll do: Drive the product vision and roadmap spanning the Journey Monitoring hub, including the journey map, details reports, automatically inferred journeys, and cross-product data federation. Own the end-to-end product lifecycle from discovery to launch, working with a cross-functional team of engineers, designers, and other PMs across the Digital Experience Monitoring (DEM) products. Deeply understand the needs of distinct key personas: SREs and engineers (who monitor uptime and troubleshoot technical performance), product managers (who track conversion and investigate behavioral drop-offs), and business leaders (who care about outcomes and revenue impact). Design the functional observability layer that makes end-to-end flow monitoring intuitive — including the auto-discovery of user journeys from real traffic, Experience Level Objectives (XLOs), and seamless Bits AI integrations for automated root-cause investigations. Define how behavioral data and technical data come together to automatically surface whether a drop in conversion is caused by a technical failure (like a breached SLO) or a behavioral friction point. Engage directly with early customers and internal dogfooding users to iterate on usability, refine the journey map, and optimize the cross-sell and up-sell paths for

MongoDB Technical Services Engineers use their exceptional problem solving and customer service skills, along with their deep technical experience, to advise customers and to solve their complex MongoDB problems. Technical Service Engineers are experts in the entire MongoDB ecosystem - database server, drivers, cloud and infrastructure. This also includes services such as Atlas (database as a service), or Cloud Manager (which helps customers with automation, backup and monitoring of their MongoDB systems). Our engineers combine their MongoDB expertise with passion, initiative, teamwork and a great sense of humor to achieve exceptional results for our customers. We are looking to speak with candidates based on the east coast for this remote role. After a 6-9 month ramp period, Monday to Friday from 7 AM - 4 PM EST, the schedule will shift permanently to Saturday to Wednesday or Wednesday to Sunday from 7 AM - 4 PM EST. There will be a 20% uplift on your base salary for this weekend shift & there are no on-call requirements for your off days. Shifts include a mandatory 1 hour lunch break. The Federal Risk and Authorization Management Program (FedRAMP) is a US government-wide program that provides a standardized approach to security assessment, authorization, and continuous monitoring for cloud products and services. Our FedRAMP program requires that anyone who is accessing customer data or metadata inside the Authorization Boundary be a US Citizen on US Soil. In order for us to triage and assign cases, it is necessary to be able to identify available resources at any given time. For this reason the FedRamp team is composed of three separate shifts: first shift, second shift, and third shift. Due to the 24/7 nature of our support organization, certain events throughout the year will require volunteering for coverage outside one's normal work days or work hours (i.e. regional offsites, regional holidays, etc). These are typically announced weeks in advance wit

About the Team The User Operations team (Support) is central to ensuring that our customers' experience with our products is nothing short of exceptional. We resolve complex issues, provide technical guidance, and support customers in maximizing value and adoption from deploying our products. We work closely with Sales, Technical Success, Product, Engineering and others to deliver the best possible experience to our customers at scale. OpenAI's customers represent a range of diverse backgrounds and maturity, from early-stage startups to established global enterprises. About the Role We’re seeking a Program Manager to lead support readiness and operational programs for OpenAI’s cloud and strategic partnerships. You’ll work closely with Engineering, Product, Support Delivery, and external partners to translate complex technical and business requirements into scalable customer support experiences. This role will help define how we support customers across partner ecosystems, from launch planning and issue-routing workflows to escalation management and ongoing operational improvements. In this role, you will: Lead support readiness for new and existing cloud and strategic partnerships, including launch planning, operational design, and ongoing program execution. Partner closely with Engineering, Product, go-to-market teams, and external partners to develop support models for technically complex products and integrations. Define partner-specific customer journeys, support workflows, escalation paths, ownership models, and cross-company handoffs. Identify operational and technical risks, align stakeholders on solutions, and drive improvements that strengthen the customer experience. Establish clear success metrics and operating rhythms to monitor partnership health, launch readiness, and support performance. Use AI and automation to improve partner-related support workflows and scale operations effectively. You might thrive in this role if you: Have 8+ years of experience

About the Team OpenAI Finance ensures the organization is positioned for long-term success as we pursue our mission. The Revenue team plays a critical role in enabling OpenAI to scale commercial offerings by overseeing billing operations, deal desk, revenue systems, revenue accounting, and controllership. We work cross-functionally with Product, Engineering, Go-To-Market, Tax, Legal, and Technical Accounting to support new monetization strategies, improve operational efficiency, and maintain financial integrity as the business grows. About the Role This senior leader will own key elements of Ads revenue accounting from technical assessment through operational execution. The role will guide accounting for products, pricing, contracts, incentives, credits, refunds, makegoods, international expansion, and new go-to-market motions. It will establish governance and translate approved accounting positions into launch, billing, data, close, reconciliation, and control requirements. Success requires deep technical revenue expertise, strong business partnership, and the ability to build durable 0-to-1 processes in a fast-changing environment. Advertising is a critical and growing monetization vector for OpenAI, and this role will help shape the financial foundations that enable Ads to scale responsibly and transparently. This role is based in San Francisco, CA. We use a hybrid work model of 3 days in the office per week and offer relocation assistance to new employees. In this role, you will: Lead technical accounting assessments for Ads products and commercial arrangements, including performance obligations, variable consideration, allocation, principal-versus-agent, collectibility, contract modifications, refunds, incentives, credits, makegoods, and revenue presentation. Own and continuously evolve Ads revenue accounting policies and operating guidance as product behavior, pricing, contracting, incentive programs, and billing models change. Establish governance for new pro

About Team Our Robotics team is focused on unlocking general-purpose robotics and advancing toward AGI-level intelligence in dynamic, real-world environments. Working across the full model and systems stack, we integrate cutting-edge hardware and software to explore a broad range of robotic form factors. We strive to seamlessly blend high-level AI capabilities with the physical constraints of real-world systems to improve people’s lives. About Role We are looking for an Operations Program Manager - Robotics Data Acquisition to own the day-to-day operating rhythm in our data collection facilities. You will work closely with operators, technicians, program managers, and engineers to keep rigs ready, campaigns moving, issues resolved, and performance improving. This is a hands-on operations role that requires you to be comfortable spending time on the floor, working through ambiguity, and using data to make the operation more reliable and efficient. This role is based in San Francisco, CA and requires in-person presence 5 days a week. In this role you will: Coordinate daily operations readiness across workstations, operators, materials. Track core operating metrics including utilization, cycle time, throughput, downtime, operator productivity, and data quality. Identify bottlenecks through workflow analysis, time studies, and capacity modeling, then drive practical fixes. Execute the rollout of new hardware, sensors, tools, and process changes with Engineering, Operations, Facilities, Supply Chain, and Safety. Identify equipment readiness issues and coordinate with technical support to keep workstations, and test equipment calibrated, configured, maintained, and ready for rollouts and evaluations. Lead root cause analysis for recurring operational issues and follow through on corrective actions. Provide operation input to create and maintain SOPs, work instructions, training materials, and process controls. Identify and flag resource constraints and manage issue escala

About the Team OpenAI is helping build the infrastructure that powers the next generation of artificial intelligence. Through Stargate, we are developing and operating large-scale AI compute campuses that require world-class execution across data center design, construction, commissioning, and operations. The Infrastructure Operations team is responsible for bringing AI infrastructure online and ensuring it operates reliably at scale. We partner closely with hardware, network, deployment, construction, and operations teams to deliver mission-critical environments capable of supporting frontier AI workloads. As our footprint expands, operational excellence becomes increasingly important to ensuring safe, reliable, and efficient campus operations. About the Role We are seeking a Facilities Operations Manager to support the commissioning, operational readiness, and long-term operation of next-generation AI data center campuses. This role sits at the intersection of construction, commissioning, hardware deployment, and facilities operations. You will be responsible for ensuring mission-critical infrastructure is prepared to support hardware deployment, transitioned successfully into production operations, and maintained to the highest standards of reliability and availability. You will lead day-to-day operational execution across electrical, mechanical, controls, and supporting infrastructure systems while partnering closely with commissioning teams, site operators, vendors, and engineering organizations. This role requires a strong blend of technical depth, operational leadership, and cross-functional execution. Key Responsibilities Lead day-to-day operations of mission-critical facility infrastructure across AI compute campuses. Own operational readiness activities supporting new campus deployments and infrastructure expansion. Partner with commissioning teams to transition facilities from construction and startup into steady-state operations. Develop, implement, and

About the Team OpenAI's Research Data Team exists to accelerate the evaluation, safety and capabilities of our models and products. Made up of technical operators and software engineers, we design the methods in which we acquire and create data. About the Role As a Research Program Manager (RPM), Data Acquisition, you will partner with research, engineering, and operations to design and implement pragmatic solutions for acquiring data. You will be a key interface between our research roadmap and external data offerings. This role is based in our San Francisco HQ and will be part of a team of RPMs pushing the frontier of data acquisition. In this role, you will: Partner deeply with research: Work with researchers to scope data needs, define success criteria, and translate priorities into clear execution plans. Shape the data acquisition pipeline: Identify, evaluate, and advance high impact data opportunities - balancing research value, feasibility, quality, and responsible execution. Unblock yourself: Move work forward even when the path is unclear — using technical judgement, creative problem solving, and scrappy execution to make progress while longer-term solutions are still forming. Build lightweight systems and visibility: Use SQL, Python, dashboards, and simple tooling to track performance, quality, and blockers. Drive technical roadmaps: Collaborate with engineers to enhance data platforms, resolve blockers, and ensure security best practices such as access management. Scale your impact: Equip vendors and internal teams with the context, standards, and operating rhythms needed to focus on the most important problems. You’ll thrive in this role if you: Are proficient in SQL and Python for analysing datasets, querying databases, building dashboards, and generating actionable insights. Are comfortable using APIs, automation, and AI tools such as Codex to accelerate workflows, remove manual overhead, and upskill quickly in unfamiliar technical areas.Experience sou

About the role We’re looking for an engineering manager to lead a team building software systems that detect and prevent harmful misuse of frontier AI models—before incidents occur. This is a builder’s role: you’ll lead engineers shipping production services, detection pipelines, and mitigation mechanisms that protect frontier model integrity and reduce high-severity misuse risk. While this work intersects with frontier model development, security and risk, we’re explicitly seeking someone with a software engineering foundation who is comfortable building reliable systems that can operate at billions of users scale. In this role you will: Lead a team of software engineers building detection + mitigation systems for frontier model misuse, with an emphasis on model IP protection / distillation detection and emerging risk surfaces from autonomous agents. Set the technical roadmap and execution strategy: prioritize, design, ship, iterate, measure impact. Build production systems: services, pipelines, tooling, instrumentation, and automation that scale with frontier model usage. Partner deeply with Research and Product to translate evolving model capabilities into concrete tests, signals, and mitigations that can be deployed at scale. Drive strong engineering fundamentals: architecture, reliability, monitoring, performance, and operational excellence. Hire and grow an exceptional team across backend, data systems, and applied ML engineering domains as needed. Anticipate what breaks at scale as agentic workflows become more capable. You might thrive in this role if you: Experience building systems in adversarial, fast-evolving environments Are comfortable with ambiguity and novelty Have experience adjacent to security (e.g., abuse prevention, fraud, integrity, platform defense, auth/identity, malware/spam, adversarial environments) Communicate clearly and build trust quickly with senior stakeholders—pragmatic, collaborative, and calm under scrutiny. Significant experience