Operation Executive in Canada

Operations Supervisor — CA - Sonoma. Apply via Workday.

Operations Manager-CA — CA - Walnut Creek. Apply via Workday.

Operations Supervisor — CA - Pico Rivera. Apply via Workday.

At Lyft, our purpose is to serve and connect. We aim to achieve this by cultivating a work environment where all team members belong and have the opportunity to thrive. Lyft connects people to transportation to change the way we live and get around our communities. Lyft is North America’s leader in micromobility. We provide the software that powers BIXI, and we own and/or operate bikeshare in New York (Citi Bike), Chicago (Divvy), San Francisco (Bay Wheels), Portland (Biketown), Boston (BlueBikes), and DC (Capital Bikeshare). Our software is used in over 45 markets to power bike and scooter systems, increasing our reach beyond the markets we operate directly. We are looking for a passionate Product Designer to join our Montreal office to work on Lyft’s micromobility Operations Technology team. As a member of the Operations Technology team, you’ll be responsible for evolving the platform that drives the global on-the-ground operations of our business. You’ll be designing features that are used in warehouses, vans, & on-the-ground to make our transportation systems some of the most reliable in the world. You’ll confront complex technical challenges & advocate for experiences that delight our operators and promote efficiency. Our Montreal office developed the first automated bikes-share system in North America and continues to work on the platform today that provides state-of-the-art electric bikes and scooters for tens of millions of rides per year. As a product designer at Lyft, you will be involved at every step of product development, from brainstorming broad ideas to ensuring design quality through launch. Using your full range of interaction, visual, and product thinking skills. As a product designer on the Lyft Urban Solutions team you will own the design of features within the core rider experience for our bike and scooter riders, within the Lyft app and our market specific apps. In a lot of ways, we function as a startup, meaning we all wor

Airbnb was born in 2007 when two hosts welcomed three guests to their San Francisco home, and has since grown to over 5 million hosts who have welcomed over 2 billion guest arrivals in almost every country across the globe. Every day, hosts offer unique stays and experiences that make it possible for guests to connect with communities in a more authentic way. Airbnb a pris le jour en 2007 lorsque deux Hôtes ont accueilli trois invités dans leur maison de San Francisco, et compte depuis lors plus de 4 millions d'Hôtes qui ont accueilli plus d'un milliard d'invités dans presque tous les pays du monde. Chaque jour, les Hôtes proposent des séjours et des expériences uniques qui permettent aux invités de se connecter de manière plus authentique aux communautés. La communauté que vous rejoindrez : L'équipe Excellence de la main-d'œuvre et des fournisseurs, Exploitation de l'entreprise chez Airbnb améliore l'efficacité, l'utilisation, la qualité et l'impact des activités liées aux Logements, Hôtels, Services et Expériences Airbnb grâce à une combinaison d'opérations optimisées par l'IA et d'interventions humaines. Notre équipe Planification de la main-d'œuvre et analyses collabore avec les équipes Exploitation adaptée et Exploitation des revenus afin d'optimiser notre réseau de fournisseurs, de planifier nos besoins en capacité, de soutenir la dotation des projets et d'améliorer la performance des équipes de fournisseurs. Le travail effectué par nos agents est très varié : il peut s'agir d'activités de vente, de gestion de comptes ou encore d'annotation de données pour l'IA, souvent dans cinq ou six langues. 30 à 40 projets sont normalement en cours simultanément, avec une demande qui évolue chaque semaine, ce qui rend la prévision et la planification des effectifs particulièrement complexes. Notre équipe évolue très rapidement : on augmente ou réduit les effectifs affectés aux projets en quelques jours seulement. L'IA devient également un é

We're transforming the grocery industry At Instacart, we invite the world to share love through food because we believe everyone should have access to the food they love and more time to enjoy it together. Where others see a simple need for grocery delivery, we see exciting complexity and endless opportunity to serve the varied needs of our community. We work to deliver an essential service that customers rely on to get their groceries and household goods, while also offering safe and flexible earnings opportunities to Instacart Personal Shoppers. Instacart has become a lifeline for millions of people, and we’re building the team to help push our shopping cart forward. If you’re ready to do the best work of your life, come join our table. Instacart is a Flex First team There’s no one-size fits all approach to how we do our best work. Our employees have the flexibility to choose where they do their best work—whether it’s from home, an office, or your favorite coffee shop—while staying connected and building community through regular in-person events. Learn more about our flexible approach to where we work. Why this role is on the menu The Billing Operations Lead oversees and optimizes the end-to-end billing lifecycle across all Instacart Marketplace retailers, ensuring accurate invoicing, compliance with financial controls, and timely month-end close. This role serves as the operational and strategic anchor for the billing team, partnering closely with Finance, BD, Financial Systems, Legal, Product, and Engineering to drive accuracy, scalability, and continuous improvement. The ideal candidate brings deep billing operations experience, strong analytical ability, and a bias for operational excellence — someone equally comfortable mentoring junior team members as they are collaborating with cross-functional stakeholders to scope system enhancements and automation opportunities. What you'll cook up in your first year Billing portfolios across strateg

We're transforming the grocery industry At Instacart, we invite the world to share love through food because we believe everyone should have access to the food they love and more time to enjoy it together. Where others see a simple need for grocery delivery, we see exciting complexity and endless opportunity to serve the varied needs of our community. We work to deliver an essential service that customers rely on to get their groceries and household goods, while also offering safe and flexible earnings opportunities to Instacart Personal Shoppers. Instacart has become a lifeline for millions of people, and we’re building the team to help push our shopping cart forward. If you’re ready to do the best work of your life, come join our table. Instacart is a Flex First team There’s no one-size fits all approach to how we do our best work. Our employees have the flexibility to choose where they do their best work—whether it’s from home, an office, or your favorite coffee shop—while staying connected and building community through regular in-person events. Learn more about our flexible approach to where we work. This is a remote role that may be performed from any U.S. State except California, Connecticut, New Jersey, New York, and Washington. Why this role is on the menu The Billing Operations Associate owns the end-to-end billing lifecycle across Instacart's retail partner portfolio, ensuring accurate invoicing, timely month-end close, and compliance with financial controls. The ideal candidate thrives in a fast-paced operational environment, takes ownership of their work, and is committed to delivering high-quality, accurate results consistently. What you'll cook up in your first year Monthly billing cycles are executed accurately and on time, with invoices calculated, generated, and delivered via email and third-party portals such as Ariba. Credit memos, debit memos, and refunds are processed in accordance with approved requests. Oracle workbo

About Forma.ai: Forma.ai is a Series B startup that's revolutionizing how sales compensation is designed, managed and optimized. We handle billions in annual managed commissions for market leaders like Edmentum, Stryker, and Autodesk. Our growth has been fuelled by our passion for fundamentally changing and shaping how companies use sales intelligence to drive business strategy. We’re welcoming equally driven individuals who are excited about creating something big! About the Team: The Customer Operations team works closely with new and existing customers by implementing product features, managing the operational parts of the platform, and optimizing our client’s sales performance management processes. We are always ready to support and help our customers to identify ways they can unleash the revenue-driving potential of their sales compensation program. If you’re passionate about data analytics and want to contribute to sales operations, we’d love to hear from you! What you’ll be doing: Own the day-to-day customer relationship, building strong working relationships with senior client stakeholders across a portfolio of customers Act as an architect for a new customer, translating data inputs and required business logic into Forma rule / system logic, commission engine architecture and outputs Learn design of the company's platform to the extent of being able to independently complete updates, enhancements, and change requests Work with Forma.ai's Product and Engineering teams to articulate customer feedback that informs the priority of new product features and to implement new platform features to support continuous improvement and automation Manage customer expectations regarding deliverables and project timelines, ensuring Forma is positioned for success Develop a deep understanding of each client's strategic positioning, key products, business model, and strategic objectives. Be responsible

Why join us Brex is the intelligent finance platform that enables companies to spend smarter and move faster in more than 200 markets. By combining global corporate cards and banking with intuitive spend management, bill pay, and travel software, Brex enables founders and finance teams to accelerate operations, gain real-time visibility, and control spend effortlessly. Brex’s AI-native automation and world-class service eliminate manual expense and accounting tasks for customers so they can focus on what matters most. Tens of thousands of the world's best companies run on Brex, including DoorDash, Coinbase, Robinhood, Zoom, Plaid, Reddit, and SeatGeek. Working at Brex allows you to push your limits, challenge the status quo, and collaborate with some of the brightest minds in the industry. We’re committed to building a diverse team and inclusive culture and believe your potential should only be limited by how big you can dream. We make this a reality by empowering you with the tools, resources, and support you need to grow your career. Operations at Brex Operations is the backbone of Brex’s mission to power businesses through our Intelligent Finance Platform. We own credit, fraud, money movement, and payments, protecting our customers and our company. From product operations that ensure flawless launches to scalable systems that drive innovation and precision, we operate at the intersection of product, design, engineering, and customer success. If you want to work at the heart of the business, Operations is where you belong. Where you’ll work This role will be based in our Vancouver office. We are a hybrid environment that combines the energy and connections of being in the office with the benefits and flexibility of working from home. We currently require a minimum of three coordinated days in the office per week - Monday, Wednesday, and Thursday. As a perk, we also have up to four weeks per year of fully remote work! What you’ll do As a Fraud Operations Associate,

About the Team DoorDash Labs is an independent team within DoorDash. We explore robotics and automation to transform last-mile logistics in the long term. If you have a passion for applying robotics solutions in a service used by millions of people, then we want to talk to you! About the Role We're looking for an experienced technical operator to lead live testing, deployment, and operational validation of cutting-edge autonomous technologies. This role sits at the intersection of engineering and operations, helping ensure new capabilities are safely deployed, thoroughly evaluated, and translated into actionable engineering feedback. You’re excited about this opportunity because you will… Lead and oversee live testing across transport, deployment, and safety validation. Partner closely with hardware, software, and business operations teams to validate new product capabilities while providing guidance and mentorship to junior team members. Conduct and document complex tests for autonomous technologies, evaluating robot behavior, identifying issues, and validating new features and requirements. Provide actionable technical feedback to engineering teams based on test outcomes. Exercise technical judgment during live testing by evaluating robot behavior, assessing operational risk, distinguishing expected behavior from product defects, and determining when engineering escalation or additional validation is required. Develop and implement testing processes, protocols, and checklists that improve the safety, efficiency, and reliability of new products. Utilize internal tools to analyze logs, investigate issues, document findings, and track issues through resolution. Mentor junior team members in structured debugging and documentation practices. Conduct detailed analyses and generate comprehensive reports that identify trends, summarize findings, and provide strategic recommendations to engineering and operations partners. We’re excited about you because… 2+ years of exper

Overview: Qsight is a high-growth division of Guidepoint focused on building data intelligence solutions for the healthcare sector. Qsight leverages proprietary datasets and rigorous analysis of alternative data sources to generate actionable insights for top-tier institutional investors, medical device manufacturers, and pharmaceutical companies. The Qsight team develops market intelligence products designed to be highly relevant, accurate, and scalable – delivering superior insights to a diverse, global client base. We are seeking an experienced, motivated Tehnical Operations Engineer to join our growing team. This is a multiple-hats role focused on SaaS/platform operations and tier-2 support for client-facing systems. You will own the administration and reliability of key tools, troubleshoot and resolve escalations with clear documentation, and build lightweight automation and reporting to reduce manual work as we scale. You will partner closely with Customer Success, Product, and Engineering to proactively monitor, support, and improve critical systems. Through practical, creative problem-solving, you will strengthen reliability, accelerate time to resolution, and increase operational visibility. Day to day, you will triage and resolve client technical questions, manage vendor license administration and renewals, and produce reporting that informs operational decisions. This role is a launchpad toward an SRE/Platform Engineering track as you grow into deeper automation, reliability engineering, and systems design work. This is a hybrid position based out of our Toronto office. What You’ll Do: Platform Support Own routine ops and configuration changes for critical SaaS platforms – Including Tableau, Freshdesk, Datadog, and our own client facing and internal portals Configure and maintain Freshdesk portals, routing, SLAs, permissions, integrations, etc. based on business requirements. Automate manual operations with Python, PowerAutomate, and shell scri

About the Team Critical Harm Operations sits within User Safety & Risk Operations and builds enforcement systems for Frontier Risk and Material Harm that are accurate, fast, defensible, and built to scale. The Cyber vertical turns policy into reviewer standards, calibrated judgment, quality systems, escalation paths, and automation guardrails. About the Role We are looking for a senior cybersecurity practitioner and operations strategist to raise the quality, scalability, and technical rigor of our Cyber Operations. You will combine hands-on cyber judgment with systems-level operating design: resolve the hardest dual-use questions, evolve SOPs, uplift reviewers and vendors, and build practical tools and automations. This is a senior IC role. Success is not primarily cases closed; it is durable improvement in the operating model and the reviewers who run it. This Toronto-based role is currently remote and is expected to transition to an in-office arrangement. In this role, you will: Drive the Cyber Operations operating model across domain priorities, SOPs, escalation paths, quality health, vendor capability, roadmap inputs and help inform trusted access strategies. Serve as the senior cyber expert for complex or high-risk decisions across ChatGPT, API, Codex, agents, and emerging product surfaces. Translate policy ambiguity, quality misses, appeals, and reviewer disagreement into clear decision rules, calibration examples, training, and tooling requirements. Build durable operating systems and quality loops: golden sets, holdouts, double-labeling, adjudication, error taxonomies, reviewer calibration, and automation evaluations. Raise FTE and BPO capability through onboarding, certification, coaching, recurring calibration, and vendor-performance partnership. Use quality, appeals, SLA, backlog, and disagreement signals to diagnose root causes and prioritize high-leverage fixes. Build hands-on solutions—SQL analyses, scripts, dashboards, LLM eval workflows, evidenc

Who are we? Cohere is the leading security-first enterprise AI company. We build cutting-edge foundation AI models and end-to-end products that are designed to solve real-world business problems. We’re training and deploying frontier models for enterprises who are building AI systems. We believe that our work is instrumental to the widespread adoption of AI and we are looking for folks that want to be part of that. We obsess over what we build. Each one of us is responsible for contributing to increasing the capabilities of our models and the value they drive for our customers. Cohere is a team of researchers, engineers, designers, and more, who are all passionate about their craft. We are a global technology company headquartered in Toronto with key offices in London, New York City, San Francisco, Montreal, Paris, Berlin and Seoul. Join us! Who are we? Our mission is to scale intelligence to serve humanity. We're training and deploying frontier models for developers and enterprises who are building AI systems to power magical experiences like content generation, semantic search, RAG, and agents. We believe that our work is instrumental to the widespread adoption of AI. We obsess over what we build. Each one of us is responsible for contributing to increasing the capabilities of our models and the value they drive for our customers. We like to work hard and move fast to do what's best for our customers. Cohere is a team of researchers, engineers, designers, and more, who are all passionate about their craft. We are a global technology company co-headquartered in Toronto and San Francisco, with key offices in London, New York City, Montreal, Seoul, Germany and Paris. Why this role? We're hiring a People Operations Manager to own our People data and the reporting built on top of it, alongside a slice of the operational work that generates it. Cohere is scaling fast and leadership needs numbers they can trust. Today those numbers take too long to produce and they don't

Employee Applicant Privacy Notice Who we are: Shape a brighter financial future with us. Together with our members, we’re changing the way people think about and interact with personal finance. We’re a next-generation financial services company and national bank using innovative, mobile-first technology to help our millions of members reach their goals. The industry is going through an unprecedented transformation, and we’re at the forefront. We’re proud to come to work every day knowing that what we do has a direct impact on people’s lives, with our core values guiding us every step of the way. Join us to invest in yourself, your career, and the financial world. The role: We’re looking for a customer-focused banking professional who is ready to take the next step in their career and make an impact within the branch. As a Branch Operations Supervisor, you’ll be a key partner to the Branch Manager, helping lead day-to-day branch operations and supporting the teller team. You’ll serve as a go-to resource for the team and step in as the branch lead when the Branch Manager is unavailable. This is a great opportunity for someone who enjoys delivering exceptional, white-glove service, takes ownership, brings positive energy to their team, and is excited to grow as a leader. What you’ll do: Help lead daily branch and teller operations, ensuring accuracy, efficiency, and a strong customer experience. Provide coaching, direction, training, and support to tellers and serve as a trusted resource for the team. Step in to oversee branch operations when the Branch Manager is unavailable. Deliver high-touch, white-glove customer service while navigating transactions and manual processes with accuracy and urgency. Process customer transactions and account maintenance, including new account opening. Manage teller balancing, cash ordering, vault operations, deposits, withdrawals, transfers, and other daily banking activities. Research and resolve transaction discrepancies and p