Product Complaints Analyst 2 in Ontario

Product Owner OUR MISSION At Redwood Software we unleash human potential. We empower our customers with lights-out automation for their mission-critical business processes. Redwood Software is the leader in full stack automation for mission-critical business processes. With the first SaaS-based composable automation platform specifically built for ERP, we believe in the transformative power of automation. Our unparalleled solutions empower organizations to orchestrate, manage and monitor their workflows across any application, service or server – in the cloud or on premise – with confidence and control. CORE VALUES One Team. One Redwood Make Your Own Weather Obsess over Customer Success Work the Problem Be Curious Own the Outcome Respect Each Other YOUR IMPACT In the role of Product Owner for the Internal Product line, you will be responsible for driving development of internal tools, working closely with Product Leader, Consultants, Field Teams, Engineering, and QA. We subscribe to the philosophy that Product Managers and Product Owners are effectively CEOs of their product and drive growth and success of the product with the help of engineering, design, marketing, sales etc. The following attributes are key to excel in this role: Thrive in Ambiguity : POs carve the path and change it early and often as they collect more signals, while separating the noise. Strong Leadership: POs drive the day to day processes in managing the roadmap, driving the daily scrum rituals, and driving features/capabilities to on-time delivery. Strong Execution: This entails leading teams that work with you with fast-paced execution, using user research and business objectives to inform decisions, learning from new information and adjusting accordingly, communicating and managing relationships with stakeholders – both internal (your direct team) and external (senior leaders across the company, for example). Key Responsibilities Help PM leaders define the long term

About Us At BGBx , we're driven by a simple idea: breakthrough thinking creates breakthrough impact. As an independent commercial solutions partner to pharmaceutical and life science companies, we bring together strategists, scientists, communicators, creatives, technologists, and data experts to tackle some of healthcare's most important challenges. Our teams work across consulting and communications to help clients shape strategy, launch innovations, engage stakeholders, and drive meaningful results throughout the product lifecycle. The work is complex, fast-moving, and deeply connected to improving lives, creating opportunities for curious minds to make a real difference every day. If you're energized by collaboration, inspired by innovation, and motivated by work that matters, you'll find a place to grow, contribute, and make a meaningful impact at BGBx. BGB Group Art Supervisor Position Overview The Art Supervisor is responsible for providing direct support to the Creative Director, particularly in the areas of creative presentation, client relations, and team creative oversight. The Art Supervisor must possess superior visual conceptual skills and knowledge of pharmaceutical requirements/terminology and vendor requirements/capabilities. The depth of the position demands qualifications developed over a minimum of 4 years of related graphic and supervisory experience. Specific Responsibilities Establish credibility with clients at all levels through advanced thinking via clear communication Helps establish and maintain the highest possible standards of reproduction for all digital, print, audio/visual and collateral materials produced by the agency Monitors the quality of finished mechanical/digital art and conceptual materials produced by internal and freelance artists Provides direction and guidance to depa

About Us At BGBx , we're driven by a simple idea: breakthrough thinking creates breakthrough impact. As an independent commercial solutions partner to pharmaceutical and life science companies, we bring together strategists, scientists, communicators, creatives, technologists, and data experts to tackle some of healthcare's most important challenges. Our teams work across consulting and communications to help clients shape strategy, launch innovations, engage stakeholders, and drive meaningful results throughout the product lifecycle. The work is complex, fast-moving, and deeply connected to improving lives, creating opportunities for curious minds to make a real difference every day. If you're energized by collaboration, inspired by innovation, and motivated by work that matters, you'll find a place to grow, contribute, and make a meaningful impact at BGBx. Account Executive Position Overview The Account Executive is the client-facing project lead responsible for communicating and documenting the project scope and specifications, ensuring client alignment during project development, and reviewing agency work deliverables against client objectives and project specifications. The Account Executive is responsible for managing accurate and timely client communications of project information, status, deadlines, and next steps on a daily basis, as well as managing the submission, review, and final delivery of work and materials. This includes managing clients to their deliverables and deadlines as well as acquiring the needed resources and client stakeholder input to keep projects on track for successful completion. The Account Executive also works with project management to ensure agency work is developed in accordance with client processes and milestones. Responsibilities: Account Management Represents client viewpoint in day-to-day project execution while partnering with Project Management to co

About Us At BGBx , we're driven by a simple idea: breakthrough thinking creates breakthrough impact. As an independent commercial solutions partner to pharmaceutical and life science companies, we bring together strategists, scientists, communicators, creatives, technologists, and data experts to tackle some of healthcare's most important challenges. Our teams work across consulting and communications to help clients shape strategy, launch innovations, engage stakeholders, and drive meaningful results throughout the product lifecycle. The work is complex, fast-moving, and deeply connected to improving lives, creating opportunities for curious minds to make a real difference every day. If you're energized by collaboration, inspired by innovation, and motivated by work that matters, you'll find a place to grow, contribute, and make a meaningful impact at BGBx. Medical Editor Position Overview The Medical Editor is responsible for the editorial integrity and factual accuracy of all marketing materials we develop and produce. This position ensures all pieces are grammatically and factually flawless and comply with American Medical Association (AMA) style, client style, and US Food and Drug Administration (FDA) rules and regulations. The Medical Editor contributes the fullest extent of their knowledge and understanding toward maintaining the highest levels of quality control. This position reports to the Associate Editorial Supervisor or Editorial Supervisor. This role supports after-hours business needs and requires availability to work Monday through Friday, 2:00 PM – 10:00 PM ET. Responsibilities Edits initial round of jobs for all assigned accounts for content as well as for AMA style, client style, FDA rules and regulations, grammar, spelling, and consistency within the piece and among related pieces within a campaign Fact-checks initial round of jobs and subsequent rounds as n

About Us At BGBx , we're driven by a simple idea: breakthrough thinking creates breakthrough impact. As an independent commercial solutions partner to pharmaceutical and life science companies, we bring together strategists, scientists, communicators, creatives, technologists, and data experts to tackle some of healthcare's most important challenges. Our teams work across consulting and communications to help clients shape strategy, launch innovations, engage stakeholders, and drive meaningful results throughout the product lifecycle. The work is complex, fast-moving, and deeply connected to improving lives, creating opportunities for curious minds to make a real difference every day. If you're energized by collaboration, inspired by innovation, and motivated by work that matters, you'll find a place to grow, contribute, and make a meaningful impact at BGBx. Project Manager Position Overview The Project Manager is responsible for internally leading project(s) from inception to execution. This includes planning, execution and managing the people resources and scope of the project(s). Ensuring functional team alignment so that activities and deliverables for medium size complexity projects/accounts are executed on time, on budget, at the highest possible level of quality. In addition, the Project Manager supports client engagements and conform to agency process. The Project Manager is an important member of the team(s), working closely with the account and functional department project leads to meet and exceed performance targets, foster a positive work environment, and serves as a model of professionalism and a reflection of the agency’s personality and culture. Responsibilities Planning: Partners with Account to apply experience across program mix, technologies, and promotional channels to deliver innovative solutions, leveraging a

About Us At BGBx , we're driven by a simple idea: breakthrough thinking creates breakthrough impact. As an independent commercial solutions partner to pharmaceutical and life science companies, we bring together strategists, scientists, communicators, creatives, technologists, and data experts to tackle some of healthcare's most important challenges. Our teams work across consulting and communications to help clients shape strategy, launch innovations, engage stakeholders, and drive meaningful results throughout the product lifecycle. The work is complex, fast-moving, and deeply connected to improving lives, creating opportunities for curious minds to make a real difference every day. If you're energized by collaboration, inspired by innovation, and motivated by work that matters, you'll find a place to grow, contribute, and make a meaningful impact at BGBx. Talent Acquisition Partner Position Overview The Talent Acquisition Partner at BGBx plays a pivotal role in shaping the organization's future by identifying, attracting, and hiring top talent. This individual will partner closely with hiring managers and departmental leaders across the agency to understand business objectives and develop recruitment strategies that align with the company's mission of delivering innovative healthcare marketing solutions. The ideal candidate is a proactive and resourceful professional with a strong understanding of the healthcare marketing landscape, enabling them to source candidates who can thrive in a dynamic, fast-paced environment. As a trusted advisor, the Talent Acquisition Partner will manage the full-cycle recruitment process, from sourcing and screening candidates to extending offers and ensuring a best-in-class candidate experience. The Talent Acquisition Partner will maintain robust talent pipelines and leverage data-driven insights to optimize hiring outcomes. This is an opportunity to make a significant impact by c

About Us At BGBx , we're driven by a simple idea: breakthrough thinking creates breakthrough impact. As an independent commercial solutions partner to pharmaceutical and life science companies, we bring together strategists, scientists, communicators, creatives, technologists, and data experts to tackle some of healthcare's most important challenges. Our teams work across consulting and communications to help clients shape strategy, launch innovations, engage stakeholders, and drive meaningful results throughout the product lifecycle. The work is complex, fast-moving, and deeply connected to improving lives, creating opportunities for curious minds to make a real difference every day. If you're energized by collaboration, inspired by innovation, and motivated by work that matters, you'll find a place to grow, contribute, and make a meaningful impact at BGBx. Senior Medical Editor Position Overview The Senior Medical Editor ensures the quality, accuracy, and compliance of medical content across various promotional and educational materials. This role involves reviewing materials for scientific accuracy, adherence to style guides, and consistency while mentoring junior editors. Responsibilities: Edit and proofread scientific and promotional content for grammar, consistency, and accuracy Ensure adherence to AMA style, brand guidelines, and regulatory requirements Collaborate with medical, creative, and account teams to refine content Verify references and citations for scientific accuracy and compliance Provide final proofreading and quality control of client deliverables Support the development and implementation of editorial processes and best practices Mentor junior editors and provide training on industry and editorial standards Qualifications Bachelor’s or advanced degree in English, Journalism, Life Sciences, or a related field

About Us At BGBx , we're driven by a simple idea: breakthrough thinking creates breakthrough impact. As an independent commercial solutions partner to pharmaceutical and life science companies, we bring together strategists, scientists, communicators, creatives, technologists, and data experts to tackle some of healthcare's most important challenges. Our teams work across consulting and communications to help clients shape strategy, launch innovations, engage stakeholders, and drive meaningful results throughout the product lifecycle. The work is complex, fast-moving, and deeply connected to improving lives, creating opportunities for curious minds to make a real difference every day. If you're energized by collaboration, inspired by innovation, and motivated by work that matters, you'll find a place to grow, contribute, and make a meaningful impact at BGBx. Senior Project Manager Position Overview The Senior Project Manager is responsible for the overall management and administration of client projects throughout the entire project lifecycle. The Senior Project Manager is at the core of the team and helps everyone to communicate clearly while staying on time, on budget, and meets the highest of quality standards. This individual must demonstrate solid business judgment and sound strategic thinking. This role reports to the Director of Project Management. Responsibilities: Understands the scope of work across an assigned account, as well as the project plan at an individual project level Facilitates interdepartmental negotiation process to reach alignment on project resources and timelines Aligns with Department Resource Managers to assign resources and ensure effective time management throughout a project life cycle Continually monitors projects to ensure deliverables are on schedule and within scope&nbsp

About Us At BGBx , we're driven by a simple idea: breakthrough thinking creates breakthrough impact. As an independent commercial solutions partner to pharmaceutical and life science companies, we bring together strategists, scientists, communicators, creatives, technologists, and data experts to tackle some of healthcare's most important challenges. Our teams work across consulting and communications to help clients shape strategy, launch innovations, engage stakeholders, and drive meaningful results throughout the product lifecycle. The work is complex, fast-moving, and deeply connected to improving lives, creating opportunities for curious minds to make a real difference every day. If you're energized by collaboration, inspired by innovation, and motivated by work that matters, you'll find a place to grow, contribute, and make a meaningful impact at BGBx. Senior Medical Writer Position Overview The Senior Medical Writer must have a proven record of independently and successfully executing the responsibilities and successfully demonstrating the competencies outlined below. They must demonstrate greater independence and ownership compared with the Medical Writer . Please see required experience below. Content Development and Execution: Conducts required research in a timely and proficient manner, utilizing the appropriate resources Develops scientifically accurate, strategically aligned, grammatically correct, and impactful content, from initiation through completion, with input from manager Accurately and efficiently annotates content per brand style guide and AMA rules Assumes accountability for accuracy of work Planning: Understands the product/scientific/therapeutic and competitive space and proactively provides recommendations regarding planned projects to internal team Understands the internal BGB processes and adheres to timelines and procedures, as agreed to by th

Toradex is a global company strongly focused on engineering & technology. We’re powered by a diverse & uniquely gifted workforce. We pursue the best people to propel our innovative vision of embedded computing and IoT. If you’re interested in being a driving force at an agile technology company, engineering clever computing solutions & helping other companies bring their products to life, we should talk. ABOUT US Toradex Solutions Inc. is a premier provider of high-tech electronics design, and full cycle product development and manufacture in the heart of Toronto. Our first class in-house services have helped a diverse group of customers across North America and Europe develop innovative products. We are seeking an individual who is ready to give their best to join us as we pursue new and exciting technologies. We are seeking an individual who is ready to give their best to join us as we pursue new and exciting technologies. JOB DESCRIPTION We are looking for an Embedded Electronics Designer to join our team at the Mississauga facility. As an Electronics Designer you will work with our highly talented team to develop state-of-the-art, innovative products for our customers. RESPONSIBILITIES Design of carrier boards for system-on-module’s and microcontroller based devices Analog and digital circuit design Mixed-signal and high speed digital PCB design Debugging, testing and fixing existing hardware, firmware & software. Design PCB’s that are high quality, innovative, and meet the customers cost, time, and visual requirements Support product certification Working closely with our on-site manufacturing team to support prototype build and volume manufacturing Follow through with projects from concept to production, and customer support. Consistently staying well-versed in the electronics field, layout, assembly processes, and tooling. PREFERRED QUALIFICATIONS This position will be compensated according to qualifications Post-secondary education in E

Toradex is a global company strongly focused on engineering & technology. We’re powered by a diverse & uniquely gifted workforce. We pursue the best people to propel our innovative vision of embedded computing and IoT. If you’re interested in being a driving force at an agile technology company, engineering clever computing solutions & helping other companies bring their products to life, we should talk. ABOUT US Toradex Solutions Inc. is a premier provider of high-tech electronics design, and full cycle product development and manufacturing in the heart of Toronto. Our first-class services have helped customers across North America and Europe develop innovative products in a diverse range of sectors, including industrial automation, healthcare, aerospace, and more. We are seeking an individual who is ready to give their best to join us as we pursue new and exciting technologies. JOB DESCRIPTION We are looking for a Junior Project Manager to join our team at the Mississauga facility. As a Junior Project Manager, you will work with our highly talented team to manage state-of-the-art and innovative projects for our customers. ROLE & RESPONSIBILITES Coordinate engineering projects from quotation through engineering, manufacturing, and completion. Develop and maintain project schedules, milestones, and deliverables while monitoring project progress, identifying risks, escalating issues appropriately, and identify opportunities to improve project efficiency and delivery. Coordinate with Engineering, Manufacturing, Procurement, and other internal staff to support timely project delivery. Serve as a primary customer contact throughout the project lifecycle, managing inquiries, meetings, updates, and correspondence while communicating project timelines, deliverables and changes clearly and proactively to internal and external stakeholders. Facilitate communication between customers and engineering teams without independent technical design responsibility. Id

In the role of Senior Salesforce Developer, you will play a pivotal role within the Business Technology team, providing essential support across the Enterprise. Your responsibilities will involve creating highly secure, scalable, adaptable, and high-performing solutions. Reporting to the Director, you will work closely with product and technology teams to design, develop, test, iterate, and deploy new features, integrate systems, enhance existing features, and offer operational support. Additionally, you will independently conduct code reviews and guide junior team members towards improved design and the adoption of clean, standardized coding practices. WHAT YOU’LL DO: Build solutions in Salesforce.com leveraging Force.com, APEX, Lightning Web Components, Web Services, and APIs. Provide expertise and recommendation on when to use configuration vs. code vs off-the- shelf products. Support cross systems integrations through developing and configuring tools across native Salesforce ecosystem as well as other cloud technologies. Partner with bu siness owners to deliver tailored solutions that support business requirements, create a superlative user experience, and drive tangible business value. Actively engage and share insights in the planning and analysis of requirements for system enhancements, translating requirements into well-architecture solutions that best use the Salesforce platform and products. Analyze Salesforce tech debt, propose design and implement solutions. Function as technical lead: Provide Recommendations on configuration vs code Audit and document existing processes and technical designs, and identify areas for improvement Manage and provide support for other sales tools (e.g. LeanData, Gong and SalesLoft) Distill complex technical solutions into layman’s terms and communicate these in a clear and understandable way to stakeholders Function as Senior team member with the ability to guide and mentor more junior team members as it r

Zscaler (NASDAQ: ZS) accelerates digital transformation so customers can be more agile, efficient, resilient, and secure. The Zscaler Zero Trust Exchange™️ platform protects thousands of customers from cyberattacks and data loss by securely connecting users, devices, and applications in any location. Distributed across 160+ public exchanges globally and thousands of private exchanges at the edge, the SASE-based Zero Trust Exchange is the world’s largest in-line cloud security platform. We believe the future of work is Human + AI and are building an AI-native enterprise where human potential is amplified by machine intelligence to solve the world’s hardest security challenges. Driven by deep customer obsession, we are committed to the mission, outcome, and to each other. We bring these commitments to life through three core behaviors: ownership and collaboration, trust through outcomes and impact, and a challenge culture with ongoing feedback. Ready to make an impact at the company pioneering security transformation in the AI era? Join us at Zscaler. We are looking for a Manager, Sales Engineering, based in Canada, reporting to our Senior Director, Sales Engineering. You will lead and grow the sales engineering organization for the core portfolio, including the Gen AI market, across the region in the US. You will align closely with GTM Sales Leaders, Product Management, and Engineering to execute strategic solutions and close deals for customers and partners. What you’ll do (Role Expectations) Recruit, mentor, and develop the sales engineering team Refine and scale core sales engineering processes including discovery, technical qualification, and proof-of-concept Partner with sales leadership and clients to design and present business solutions that drive revenue growth Work within a matrixed environment to promote and support the Zscaler portfolio through value-based selling Who You Are (Success Profile) You thrive in ambiguity. You're comfortable building the

Everpure (NYSE: P) has evolved from storage pioneer to data platform, closing fiscal 2026 with $3.7 billion in revenue, its first billion-dollar quarter, and accelerating growth into FY27. Our strategic agenda spans the companies defining the next era of technology - hyperscalers, AI labs, the AI hardware supply chain, data platform providers, and the broader AI ecosystem. This type of work—work that changes the world—is what the tech industry was founded on. So, if you're ready to seize the endless opportunities and leave your mark, come join us. The Role The Americas Senior Director, Evergreen Subscription Sales, leads the segment strategy, vision, and execution of the Evergreen subscription portfolio for the Americas Core segment. This role translates global portfolio direction and company objectives into a multi-functional Americas Core segment strategy that increases subscription adoption, recurring revenue, pipeline progression, customer value, and commercial effectiveness. The Senior Director leads the Americas Core Evergreen Subscription Sales organization, develops Americas Core territory and market plans, establishes operating policies and mechanisms, and partners with executive leadership to deliver sustainable business results. The role has broad responsibility and significant operational latitude within the Americas Core segment. It influences strategy, policy, resource allocation, and execution across Sales, Product, Finance, Customer Success, Marketing, Services, and Operations. Account Executives and Regional Sales retain ownership of customer relationships and core account execution; the Senior Director is accountable for the Americas Core Evergreen Subscription Sales function, segment commercial outcomes, organizational capability, and cross-functional alignment. The role does not own or direct Evergreen Subscription Sales execution outside the Americas Core segment. Key Responsibilities Americas Core Segment Strategy, Vision, and Commercial Leader

Everpure (NYSE: P) has evolved from storage pioneer to data platform, closing fiscal 2026 with $3.7 billion in revenue, its first billion-dollar quarter, and accelerating growth into FY27. Our strategic agenda spans the companies defining the next era of technology - hyperscalers, AI labs, the AI hardware supply chain, data platform providers, and the broader AI ecosystem. This type of work—work that changes the world—is what the tech industry was founded on. So, if you're ready to seize the endless opportunities and leave your mark, come join us. THE ROLE: Are you passionate about driving innovation in the data storage industry? Are you skilled in crafting technical solutions that exceed customer expectations? If so, we have an exciting opportunity for you! Everpure (formerly Pure Storage), a leader in the data storage and flash technology space, is seeking a talented and motivated Senior Pre-Sales Systems Engineer to join our dynamic team. As a Senior Pre-Sales Systems Engineer, you will play a crucial role in understanding our customers' unique challenges and tailoring Everpure solutions to meet their specific needs. Collaborating closely with the sales team, you will act as a technical expert during the sales process, helping to showcase the value of our products and services. WHAT YOU’LL DO: Develop an exhaustive understanding of what drives a customer’s business and what motivates their decision making Connect the dots from technology solutions, inclusive of the Everpure portfolio and others from the ecosystem, to measurable customer business outcomes Partner closely with account managers, specialists and channel partners to create a seamless and holistic customer experience and strategy to drive revenue growth and net new business Delight customers and teammates with your technical leadership and domain expertise on storage products, distributed storage architectures, file systems, and competitive storage offerings in the DAS, NAS and SAN product spaces