Continuous Improvement Coach in India

Opportunity overview The Learning & Development Specialist will work in support of the UM Service Operations Team at Cohere Health who conduct reviews and decision Prior Authorization requests for a patient’s medical insurance. You will implement training processes to improve staff performance and onboard new hire employees to the Cohere Operations teams, You will provide support to all functions within the Training & Quality department. With a solid foundation in Training, you are expected to be flexible and nimble in your role to manage short- and long-term projects as well as dealing with day-to-day tasks. What you’ll do: Facilitate training for the New Hire onboarding and continuous improvement of the Service Operations Staff Work with onshore teams to Develop and maintain Training materials Perform Quality Audit checks as required Coach team members for improvement Provide reporting on performance and key areas of Training Performance to Sr Leadership Lead and facilitate training programs for new-hire onboarding and ongoing development, ensuring Service Operations staff are fully prepared to meet performance, quality, and compliance expectations Design, develop, and continuously refine training materials, job aids, and workflow documentation to support new products, process changes, and organizational initiatives Conduct judgment-based quality audits across operational workflows, applying clinical and operational standards to evaluate accuracy, compliance, and readiness Provide targeted coaching and performance improvement guidance, using audit findings and behavioral insights to elevate competency, accuracy, and decision-making across teams Analyze training and quality data to identify trends, performance gaps, and opportunities, synthesizing insights into clear recommendations for senior leadership Build and deliver regular reporting on training outcomes, competency progression, audit results, and operational readiness, shaping leade

OUR MISSION At Redwood, we empower our customers with lights-out automation for their mission-critical business processes. ABOUT US Redwood Software is the leader in full stack automation fabric solutions for mission-critical business processes. With the first SaaS-based composable automation platform specifically built for ERP, we believe in the transformative power of automation. Our unparalleled solutions empower you to orchestrate, manage and monitor your workflows across any application, service or server — in the cloud or on premises — with confidence and control. Redwood’s global team of automation experts and customer success engineers provide solutions and world-class support designed to give you the freedom and time to imagine and define your future. Get out of the weeds and see the forest, with Redwood Software. CORE VALUES One Team. One Redwood Make Your Own Weather Obsess over Customer Success Work the Problem Be Curious Own the Outcome Respect Each Other YOUR IMPACT The L1 Support Team Leader is an experienced people leader responsible for managing a team of L1 Support Representatives, ensuring operational excellence, driving team performance, and improving processes. This role handles complex leadership scenarios, contributes heavily to quality, training, and continuous improvement efforts, and acts as a key operational anchor for the L1 organization. Regularly addresses complex staffing, performance, customer escalation, and operational challenges with minimum guidance. Influences improvements beyond the immediate team and contributes meaningfully to Support-wide initiatives. Lead, coach, and develop a full team of L1 Support Representatives, including performance management. Conduct structured 1:1s, team meetings, and continuous coaching to improve overall team capability. Manage operational KPIs (SLA, CSAT, backlog, resolution speed, etc) and create action plans to maintain or improve performance.

Job description C.A. / CA Inter qualified or pursuing C.A. Interested in taking a lead role in a CA firm (practice in Accounting, GST, Income Tax, Auditing, Management Consultancy). A good opportunity for growth for a professional wishing to make a career in Accounting, Taxation, GST, Auditing, Management field. Minimum 3-7 years of experience. Role Description This is a full-time on-site role for a C.A. / CA Inter qualified or pursuing C.A. Professionals (Accounts-Audit-IT-GST Head ) at M/s. Arvindkumar R. Maniar in Rajkot. They will be responsible for tasks related to Auditing accounting, taxation, financial management, and advising clients on financial decisions. They will also handle auditing, financial reporting, and ensuring compliance with regulatory requirements. Qualifications & Experiences we need Good exposure of accounting and taxation related software and advance knowledge of Excel. Ability to work collaboratively with a team Vast knowledge of laws, business, industry, client needs, etc. Appeals drafting, appearing before government authorities. Growth mindset, problem solving, coaching articled clerks and juniors. Effective CLIENT handling is a MUST. Company Description M/s. Arvindkumar R. Maniar is a professional services consultancy company based in Rajkot, with expertise in Accounting, Taxation, Finance, Management, Information Technology, Marketing, Sales, and Human Resources Development. The firm has been practicing in Rajkot for over 65 years, emphasizing continuous improvement, employee development, customer satisfaction, and growth. Integrity and transparency are core values in all relationships. Be a part of growth at Rajkot’s leading 60 years old Professional Services Consultancy Company. You may forward this email to others in your circles. Currently the positions are for our Rajkot location only. Salary as per best industry standards. Job Type: Full-time, Day shift *Speak with the employer* Sukruti Rathod M.+91 6354821313

Senior Field Technical Support Consultant Description - The Senior Field Technical Support Consultant is responsible for driving technical escalation management, service quality improvement, partner enablement, operational governance, and customer satisfaction across HP India operations. The role serves as a key technical advisor and escalation leader, collaborating with Field Operations, ATS, Care Center, Supply Chain, Quality, Engineering, and business stakeholders to resolve complex customer issues, improve service delivery performance, and drive continuous operational improvement. Key Responsibilities Service Quality & Operational Excellence Monitor and improve key service metrics including RR30, PPSNC, AIR, AFR, CE Scorecard, and repair quality indicators. Identify operational improvement opportunities through data analysis and trend reviews. Develop and implement corrective action plans to improve overall service performance. Support cost reduction, waste elimination, and serviceability improvement initiatives. Partner Enablement & Capability Development Design and conduct technical, process, and quality training programs for HP partners and subcontractors. Lead Train-the-Trainer (TTT) initiatives, field coaching, audits, and ride-along programs. Develop SOPs, knowledge articles, troubleshooting guides, checklists, and customer education materials. Drive partner readiness for new products, diagnostics, and service processes. Customer Experience & Governance Work closely with strategic customers and account teams to resolve business-critical issues. Improve customer experience through proactive communication, technical advisories, and escalation management. Ensure warranty compliance, service policy adherenc

About Us: Paytm is India's leading mobile payments and financial services distribution company. Pioneer of the mobile QR payments revolution in India, Paytm builds technologies that help small businesses with payments and commerce. Paytms mission is to serve half a billion Indians and bring them to the mainstream economy with the help of technology. About the Role: Paytm is looking for an experienced, dynamic and experienced Trainer to design and deliver impactful training programs for sales teams across lending products and processes. Expectations/ Requirements: 6+ years of experience in Sales Training, Learning & Development, or Training Delivery within Banking, NBFC, Fintech, or Lending domains. The ideal candidate will be responsible for enhancing product knowledge, sales capabilities, and process adherence through engaging learning interventions and continuous coaching initiatives. Design and deliver training programs for sales teams on lending products, sales processes, compliance requirements, and operational procedures. Develop and maintain training content, including presentations, training manuals, SOPs, assessments, and e-learning modules. Conduct classroom, virtual, and field-based training sessions to ensure effective knowledge transfer and skill development. Collaborate with business stakeholders and subject matter experts to create practical and engaging learning experiences aligned with business objectives. Evaluate trainee performance through assessments, feedback, and performance tracking to identify learning gaps and improvement areas. Provide ongoing coaching and mentoring to sales teams to improve productivity, customer handling, and conversion effectiveness. Monitor training effectiveness and recommend enhancements to training methodologies, content, and delivery mechanisms. Ensure all training programs remain aligned with organizational goals, regulatory guidelines, and evolving business requirements. Must Have: Should have good netw

Everpure (NYSE: P) has evolved from storage pioneer to data platform, closing fiscal 2026 with $3.7 billion in revenue, its first billion-dollar quarter, and accelerating growth into FY27. Our strategic agenda spans the companies defining the next era of technology - hyperscalers, AI labs, the AI hardware supply chain, data platform providers, and the broader AI ecosystem. This type of work—work that changes the world—is what the tech industry was founded on. So, if you're ready to seize the endless opportunities and leave your mark, come join us. THE ROLE As the Manager of Technical Services, you will build, mentor, and scale our 24x7 front-line engineering team in Bangalore to deliver rapid, high-impact resolution for global enterprise customers. In this high-visibility role, you will partner closely with Engineering, Product Management, and Global Support teams to modernize support workflows and eliminate operational bottlenecks. Your mission is to cultivate a culture of technical excellence and continuous innovation, ensuring our customers experience seamless reliability across their storage environments. WHAT YOU'LL DO Scale and Develop Engineering Talent: Lead, coach, and empower a high-performing technical support team through tailored career pathing, rigorous performance management, and continuous technical upskilling. Optimize 24x7 Operational Performance: Establish scalable operational workflows, shift schedules, and process improvements across the 24x7 array monitoring function to elevate resolution speed and service quality KPIs. Orchestrate Cross-Functional Escalations: Serve as the escalation leader for critical customer issues, coordinating seamlessly with Engineering, Product Management, and Customer Success to deliver swift technical solutions. Drive Strategic Quality Initiatives: Translate customer telemetry and operational insights into actionable documentation, proactive monitoring enhancements, and product improvement recommendations. WHAT YOU B

This role is responsible for driving business excellence and organization transformation through continuous improvement initiatives, while ensuring compliance with IMS, DISHA, ABEM, and other quality frameworks through regular audits, training, and process management. Additionally, this role will also oversee equipment management strategies, optimize resource allocation, and maintain high standards of operational excellence in line with Six Sigma methodologies. Source: Adani Group | Job ID: 56039

The Lead – Business Excellence will drive enterprise-wide excellence across AdaniConneX’s data center business by institutionalizing structured frameworks for continuous improvement, quality governance, operational efficiency, and performance management. The role is pivotal in embedding a culture of operational discipline, process standardization, data-driven decision-making, and continuous improvement across projects, operations, and corporate functions—aligned with global benchmarks in quality and business excellence. Source: Adani Group | Job ID: 53215

The Senior Manager – CCR will be responsible for safe, reliable and efficient operation of the Continuous Cast Rod plant, covering copper rod production, process control, quality adherence, productivity improvement and shift coordination. The role will ensure achievement of production targets, process stability, equipment utilization, product quality, energy efficiency and operational discipline in line with business, safety and customer requirements. The incumbent is expected to bring strong hands-on understanding of CCR operations, copper rod casting and rolling process, furnace operation, casting wheel, rolling mill, cooling system, pickling / surface quality, process parameters, defect analysis, maintenance coordination and shop-floor governance to deliver consistent rod quality, higher plant availability and continuous improvement Source: Adani Group | Job ID: 56500

The role is responsible for ensuring quality governance, compliance, and continuous improvement across multiple projects within a designated region. This role oversees the implementation of quality standards, monitors contractor and vendor compliance, drives process improvements, and ensures adherence to regulatory and contractual quality norms. Additionally, the role involves training site teams, facilitating cross-functional collaboration, and optimizing quality performance while maintaining cost efficiency. Source: Adani Group | Job ID: 54304

The Internal Control Manager (Internal Controls & Business Process Analyst) will report into AGM Internal Control GBS in strengthening the organization s control environment through proactive controls testing thematic audits and continuous improvement of GBS processes. The role also carries responsibility for managing center-wide documentation governance. Additionally the role will support Head Strategic Initiatives and Transitions GBS during transitions process mapping risk identification and process design. Address: Sodexo India on Sites Solutions Pvt Ltd, 5th Floor 509, Topiwala Centre, Off S V Road, Near BMC Market, Goregaon (West), Mumbai - Facility: SBS Support Support Experience: 3 - 5 years Source: Sodexo India | Job Code: IJP565758

The Shift Engineer - C&I monitors C&I operations, manages maintenance, responds to emergencies, ensures safety, collaborates with stakeholders, and drives continuous improvement to optimize C&I system performance and reliability. Source: Adani Group | Job ID: 51314

The Lead Process Excellence will drive the adoption and execution of Business Excellence initiatives across Adani Group businesses by conducting maturity assessments, building organizational excellence capabilities, developing and certifying Subject Matter Experts (SMEs), and enabling continuous improvement programs. The role is responsible for strengthening process excellence practices, driving operational improvements, enhancing organizational capability, and ensuring sustainable business impact through structured excellence frameworks and methodologies. Source: Adani Group | Job ID: 56684

The job purpose of a Shift Engineer - Diffusion in cell maintenance is to manage and optimize the diffusion process. This includes overseeing equipment operation, maintaining quality standards, minimizing downtime, and driving continuous improvement to ensure efficient production of high-quality solar cells. Source: Adani Group | Job ID: 42113

To lead and optimize wind turbine blade manufacturing processes by ensuring adherence to production plans, process standards, quality requirements, safety guidelines, and continuous improvement initiatives. The role is responsible for achieving production targets while driving operational excellence, process capability enhancement, and cost optimization within the Blade Manufacturing facility. Source: Adani Group | Job ID: 56124