Customer Operations Leader in Bengaluru

WHO ARE WE? We are a bunch of super enthusiastic, passionate, and highly driven people, working to achieve a common goal! We believe that work and the workplace should be joyful and always buzzing with energy! CloudSEK , one of India’s most trusted Cyber security product companies, is on a mission to build the world’s fastest and most reliable AI technology that identifies and resolves digital threats in real-time. The central proposition is leveraging Artificial Intelligence and Machine Learning to create a quick and reliable analysis and alert system that provides rapid detection across multiple internet sources, precise threat analysis, and prompt resolution with minimal human intervention. Founded in 2015, headquartered at Singapore, we are proud to say that we’ve grown at a frenetic pace and have been able to achieve some accolades along the way, including: CloudSEK’s Product Suite: CloudSEK XVigil constantly maps a customer’s digital assets, identifies threats and enriches them with cyber intelligence, and then provides workflows to manage and remediate all identified threats including takedown support. A powerful Attack Surface Monitoring tool that gives visibility and intelligence on customers’ attack surfaces. CloudSEK's BeVigil uses a combination of Mobile, Web, Network and Encryption Scanners to map and protect known and unknown assets. CloudSEK’s Contextual AI SVigil identifies software supply chain risks by monitoring Software, Cloud Services, and third-party dependencies. CloudSEK’s AIVigil is an AI-native Attack Surface Monitoring platform that continuously discovers, monitors, and secures exposed AI infrastructure, MCP servers, leaked AI credentials, vector databases, agentic workflows, and shadow AI across the internet. Key Milestones: 2016 : Launched our first product. 2018 : Secured Pre-series A funding. 2019 : Expanded operations to India, Southeast Asia, and the Americas. 2020 : Won the NASSCOM-DSCI Excellence Award for Security Product Company

WHO ARE WE? We are a bunch of super enthusiastic, passionate, and highly driven people, working to achieve a common goal! We believe that work and the workplace should be joyful and always buzzing with energy! CloudSEK , one of India’s most trusted Cyber security product companies, is on a mission to build the world’s fastest and most reliable AI technology that identifies and resolves digital threats in real-time. The central proposition is leveraging Artificial Intelligence and Machine Learning to create a quick and reliable analysis and alert system that provides rapid detection across multiple internet sources, precise threat analysis, and prompt resolution with minimal human intervention. Founded in 2015, headquartered at Singapore, we are proud to say that we’ve grown at a frenetic pace and have been able to achieve some accolades along the way, including: CloudSEK’s Product Suite: CloudSEK XVigil constantly maps a customer’s digital assets, identifies threats and enriches them with cyber intelligence, and then provides workflows to manage and remediate all identified threats including takedown support. A powerful Attack Surface Monitoring tool that gives visibility and intelligence on customers’ attack surfaces. CloudSEK's BeVigil uses a combination of Mobile, Web, Network and Encryption Scanners to map and protect known and unknown assets. CloudSEK’s Contextual AI SVigil identifies software supply chain risks by monitoring Software, Cloud Services, and third-party dependencies. CloudSEK’s AIVigil is an AI-native Attack Surface Monitoring platform that continuously discovers, monitors, and secures exposed AI infrastructure, MCP servers, leaked AI credentials, vector databases, agentic workflows, and shadow AI across the internet. Key Milestones: 2016 : Launched our first product. 2018 : Secured Pre-series A funding. 2019 : Expanded operations to India, Southeast Asia, and the Americas. 2020 : Won the NASSCOM-DSCI Excellence Award for Security Product Company

WHO ARE WE? We are a bunch of super enthusiastic, passionate, and highly driven people, working to achieve a common goal! We believe that work and the workplace should be joyful and always buzzing with energy! CloudSEK , one of India’s most trusted Cyber security product companies, is on a mission to build the world’s fastest and most reliable AI technology that identifies and resolves digital threats in real-time. The central proposition is leveraging Artificial Intelligence and Machine Learning to create a quick and reliable analysis and alert system that provides rapid detection across multiple internet sources, precise threat analysis, and prompt resolution with minimal human intervention. Founded in 2015, headquartered at Singapore, we are proud to say that we’ve grown at a frenetic pace and have been able to achieve some accolades along the way, including: CloudSEK’s Product Suite: CloudSEK XVigil constantly maps a customer’s digital assets, identifies threats and enriches them with cyber intelligence, and then provides workflows to manage and remediate all identified threats including takedown support. A powerful Attack Surface Monitoring tool that gives visibility and intelligence on customers’ attack surfaces. CloudSEK's BeVigil uses a combination of Mobile, Web, Network and Encryption Scanners to map and protect known and unknown assets. CloudSEK’s Contextual AI SVigil identifies software supply chain risks by monitoring Software, Cloud Services, and third-party dependencies. CloudSEK’s AIVigil is an AI-native Attack Surface Monitoring platform that continuously discovers, monitors, and secures exposed AI infrastructure, MCP servers, leaked AI credentials, vector databases, agentic workflows, and shadow AI across the internet. Key Milestones: 2016 : Launched our first product. 2018 : Secured Pre-series A funding. 2019 : Expanded operations to India, Southeast Asia, and the Americas. 2020 : Won the NASSCOM-DSCI Excellence Award for Security Product Company

Ready to do the most impactful work of your career? At Coinbase , we are uncompromising on our mission to increase economic freedom. The bar is high, the environment is intense, and we like it that way. This isn't a place for complacency, it’s a place to be pushed past your perceived limits. If you're ready to build the future of finance alongside people who refuse to settle for "good enough," you belong here. Coinbase is a remote-first, but not remote-only company. Expect to get together quarterly for intense in-person working sessions called “surges.” learn more about working at Coinbase . We are seeking Capacity Planning Lead to join Coinbase's Consumer (CX) Workforce Management team. This role is central to translating volume trends, staffing assumptions, and business inputs into actionable short- and medium-range capacity plans that help our consumer support operation meet customer demand efficiently and cost-effectively. The ideal candidate brings deep WFM domain expertise, strong analytical fundamentals, and the ability to operate with ownership and precision in a fast-moving, AI-informed planning environment. You'll work at the intersection of forecasting, operations, and cross-functional stakeholder collaboration to ensure CX is always staffed to deliver a high-quality customer experience. What you’ll do: Own forecasts and short-range capacity plans across multiple consumer support queues and markets, translating volume, AHT, and shrinkage trends into staffing requirements and coverage plans Use hybrid human–AI tooling to build and maintain capacity models that reflect the growing complexity of our support channels and workforce structure Create multi-scenario staffing plans that model trade-offs between Customer Experience/Service Levels, Employee Experience, Operational Flexibility, and Cost Effectiveness Partner with vendor management and BPO partners to ensure staffing targets and contractual SLAs are met at the interval level C

Who are we? FalconX is a pioneering team of operators, investors, and builders committed to revolutionizing institutional access to the crypto markets. Operating at the intersection of traditional finance and cutting-edge technology, FalconX addresses the industry's foremost challenges: Navigating the digital asset market can be complex and fragmented, with limited products and services that support trading strategies, structures, and liquidity found in conventional financial markets. As a comprehensive solution for all digital asset strategies from start to scale, FalconX operates as the connective tissue empowering clients with seamless navigation through the ever- evolving cryptocurrency landscape. Role Overview As a Digital Asset Trade Operations Specialist, you will manage end-to-end settlement workflows, safeguard ledger integrity, and act as the primary operational point of contact for institutional counterparties. You will collaborate closely with Trading, Treasury, Risk, and Product teams to ensure seamless execution and liquidity across the digital asset lifecycle. Key Responsibilities Counterparty & Settlement Management: Serve as the main operational contact for an assigned portfolio of institutional counterparties. Execute trade settlements within agreed SLAs and track operational performance against KPIs. Reconciliation & Data Integrity: Perform daily multi-system reconciliations across internal ledgers and external platforms (custodians, exchanges, banking partners). Swiftly identify, investigate, and resolve breaks to ensure 100% data accuracy. Treasury & Inventory Monitoring: Track daily inventory requirements for trading, settlement, lending, and borrowing activities. Partner directly with Treasury Management to optimize asset location and liquidity. Cross-Functional Collaboration: Work alongside Trading, Product, and Customer Success teams to understand client needs, refine execution workflows, and deliver a best-in-class institutional

Everpure (NYSE: P) has evolved from storage pioneer to data platform, closing fiscal 2026 with $3.7 billion in revenue, its first billion-dollar quarter, and accelerating growth into FY27. Our strategic agenda spans the companies defining the next era of technology - hyperscalers, AI labs, the AI hardware supply chain, data platform providers, and the broader AI ecosystem. This type of work—work that changes the world—is what the tech industry was founded on. So, if you're ready to seize the endless opportunities and leave your mark, come join us. THE ROLE As an Expense Analyst at Everpure, you will safeguard company resources and deliver an exceptional employee experience by modernizing our global Travel & Expense (T&E) operations. Operating at the intersection of finance, data analytics, and policy governance, you will partner cross-functionally across global business units to optimize expense auditing, minimize financial risk, and drive process automation. This role offers the opportunity to leverage cutting-edge platforms like Concur and AppZen to transform routine audits into strategic operational insights. WHAT YOU'LL DO Drive Global Audit Excellence: Execute comprehensive expense report reviews using Concur Expense and AppZen AI tools, auditing expenditures, foreign exchange rates, and itemized costs to guarantee adherence to Everpure’s Global T&E policies. Optimize Processes & Automation: Utilize data analytics and Intelligence Reporting to identify operational bottlenecks, streamline auditing workflows, and scale process efficiency across global business units. Mitigate Financial Risk & Enhance Controls: Proactively evaluate expense patterns to strengthen internal controls, preventing duplicate reimbursements, identifying system inconsistencies, and reducing fraud risk. Deliver High-Touch Stakeholder Support: Serve as a subject matter expert for global employees, resolving complex T&E queries promptly while delivering high-quality cu

Instawork is on a mission to create meaningful economic opportunities for skilled hourly professionals in communities around the globe. Our AI-powered labor marketplace helps local businesses scale, and enables global technology companies to push the frontiers of robotics and AI. Backed by world-class investors like Benchmark, Spark Capital, Craft Ventures, Greylock, Y Combinator, and others, we’re looking for exceptional talent to reimagine the way the world works. About the Role We are seeking a proactive, detail-oriented, and high-energy Office Coordinator to oversee the day-to-day functions, facilities, and workplace culture of our Bangalore offices . Reporting directly to the Office Manager, you will be the heartbeat of our local workspace—ensuring a clean, seamless, and highly productive environment for our team. If you are a collaborative problem-solver who thrives on operational efficiency, vendor management, and creating an amazing workplace experience, we want to hear from you! Working days - 6 days/week Key Responsibilities 🏢 Facilities & Office Operations Daily Functions: Own the upkeep of common areas, workspaces, and conference rooms, ensuring all furniture and audio/video (AV) equipment are fully operational. Vendor & Supply Management: Proactively manage relationships with external service providers (property management, furniture vendors, snack/catering programs, custodial services, etc.) and keep office supplies fully stocked. Ticketing & Support: Provide timely, high-quality responses to internal service requests assigned to the facilities queue. Space Planning: Assist the Office Manager with employee seating arrangements, desk allocations, and office layout planning. Cross-Functional Support: Coordinate with onsite facility staff and address ad hoc projects directed by the IT, People (HR), and Finance teams as aligned with the Office Manager. 🎉 Culture & Employee Engagement Cultural Stewardship: Act as a culture champion by supp

Everpure (NYSE: P) has evolved from storage pioneer to data platform, closing fiscal 2026 with $3.7 billion in revenue, its first billion-dollar quarter, and accelerating growth into FY27. Our strategic agenda spans the companies defining the next era of technology - hyperscalers, AI labs, the AI hardware supply chain, data platform providers, and the broader AI ecosystem. This type of work—work that changes the world—is what the tech industry was founded on. So, if you're ready to seize the endless opportunities and leave your mark, come join us. SAP SD/MM Analyst THE ROLE As an SAP SD Analyst at Everpure, you will design and optimize robust Order-to-Fulfillment (OTC) and supply chain solutions that power our global commercial operations. Collaborating with cross-functional finance, procurement, and IT engineering teams, you will turn complex business processes into highly scalable SAP systems. By integration-testing SD, MM, and Customer Service modules, you will directly accelerate order processing velocity and improve supply chain predictability. Your mission is to elevate system integrity and build a high-performing, seamless enterprise architecture for our global stakeholders. WHAT YOU'LL DO Order-to-Fulfillment System Design: Own the translation of business requirements into high-quality functional and technical specifications for SAP OTC, SD, and MM solutions, ensuring scalability, security, and alignment with industry standards. Cross-Functional Architecture Integration: Lead configuration and integration mapping across SD, MM, IM, and FI modules—including critical touchpoints with Customer Service (CS) and Service Management (SM)—to establish seamless data flows and unified business processes. Supply Chain Optimization & Analytics: Implement cutting-edge supply chain planning and optimization solutions, leveraging analytics dashboards (SAC) and Demand Planning frameworks to enhance inventory accuracy and operational transparency. Continuous System Healt

About us Graphcore is one of the world’s leading innovators in Artificial Intelligence compute. It is developing hardware, software and systems infrastructure that will unlock the next generation of AI breakthroughs and power the widespread adoption of AI solutions across every industry. As part of the SoftBank Group, Graphcore is a member of an elite family of companies responsible for some of the world’s most transformative technologies. Together, they share a bold vision: to enable Artificial Super Intelligence and ensure its benefits are accessible to everyone. Graphcore’s teams are drawn from diverse backgrounds and bring a broad range of skills and perspectives. A melting pot of AI research specialists, silicon designers, software engineers and systems architects, Graphcore enjoys a culture of continuous learning and constant innovation. Job Summary The Workplace Coordinator is responsible for the day-to-day operation and maintenance of workplace infrastructure, ensuring that all building systems operate efficiently, safely, and reliably. This role oversees HVAC systems, including chillers and AHUs, Building Management Systems (BMS), electrical panels, and coordinates preventive and corrective maintenance activities to support uninterrupted business operations. Key Responsibilities Technical Operations · Monitor and maintain HVAC systems including Chillers, AHUs, FCUs, and ventilation systems. · Operate and monitor Building Management System (BMS) for alarms, trends, and equipment performance. · Inspect electrical LT panels, UPS systems, DG synchronization (if applicable), and power distribution systems. · Monitor critical utilities including temperature, humidity, pressure, and energy consumption. · Ensure uninterrupted operation of critical infrastructure and respond promptly to system failures. Preventive & Corrective Maintenance · Plan and execute preventive maintenance schedules for HVAC and electrical systems. · Coordinate breakdown maintenance with

Secure Every Identity, from AI to Human Identity is the key to unlocking the potential of AI. Okta secures AI by building the trusted, neutral infrastructure that enables organizations to safely embrace this new era. This work requires a relentless drive to solve complex challenges with real-world stakes. We are looking for builders and owners who operate with speed and urgency and execute with excellence. This is an opportunity to do career-defining work. We're all in on this mission. If you are too, let's talk. Get to know Okta Okta is The World’s Identity Company. We free everyone to safely use any technology anywhere, on any device or app. Our Workforce and Customer Identity Clouds enable secure yet flexible access, authentication, and automation that transforms how people move through the digital world, putting Identity at the heart of business security and growth. At Okta, we celebrate a variety of perspectives and experiences. We are not looking for someone who checks every single box we’re looking for lifelong learners and people who can make us better with their unique experiences. Join our team! We’re building a world where Identity belongs to you. About Technology Data and Intelligence at Okta At Okta, the Technology Data and Intelligence (TDI) team drives internal efficiency through secure, scalable, and innovative systems. TDI partners with teams across the company to build and support the infrastructure, automation, and enterprise applications that keep operations running smoothly. Focused on enabling productivity and aligning technology with business goals, TDI plays a vital role in both day-to-day operations and long-term strategic growth. The Staff Software Engineer Opportunity We are looking for a Staff Software Engineer to join our growing team in TDI and help scale our internal business solutions with a sharp focus on security, reliability, scalability, and intelligent automation. You will be responsible for designing and developing customization

Everpure (NYSE: P) has evolved from storage pioneer to data platform, closing fiscal 2026 with $3.7 billion in revenue, its first billion-dollar quarter, and accelerating growth into FY27. Our strategic agenda spans the companies defining the next era of technology - hyperscalers, AI labs, the AI hardware supply chain, data platform providers, and the broader AI ecosystem. This type of work—work that changes the world—is what the tech industry was founded on. So, if you're ready to seize the endless opportunities and leave your mark, come join us. THE ROLE Everpure is seeking an experienced program manager to lead a high-visibility strategic initiative spanning across the tech ecosystem. Reporting to the Head of Business Operations, India, you will establish and run these programs to deliver local value and global visibility. WHAT YOU'LL DO 1. Build and scale the Everpure’s first Startup Engagement Initiative: Operationalize the initiative by collaborating across VCs and startup incubators Imagine and develop offerings to accelerate growth and adoption and innovate avenues for co-development Collaborate with Everpure’s Corporate VC team to identify partnership, investment, or acquisition opportunities. Lead founder relations, launch events, community programming, and all PR/comms related to these initiatives. 2. Run Customer Collaboration hub Operationalize a platform for global customer connects with Everpure’s product organization Own the engagement, including in-person forums, virtual progress check-ins, platform-topic sessions, roundtables, and targeted use-case deep dives. Drive for high quality results by coordinating structured pre-work with account teams and internal stakeholders to tailor agendas to customer priorities and business context. Manage membership commitments, renewal reviews, program-health reporting, privacy and transcription consent, and other operating controls. WHAT YOU BRING You are a highly self motivated individual with excep

WHO ARE WE? We are a bunch of super enthusiastic, passionate, and highly driven people, working to achieve a common goal! We believe that work and the workplace should be joyful and always buzzing with energy! CloudSEK , one of India’s most trusted Cyber security product companies, is on a mission to build the world’s fastest and most reliable AI technology that identifies and resolves digital threats in real-time. The central proposition is leveraging Artificial Intelligence and Machine Learning to create a quick and reliable analysis and alert system that provides rapid detection across multiple internet sources, precise threat analysis, and prompt resolution with minimal human intervention. Founded in 2015, headquartered at Singapore, we are proud to say that we’ve grown at a frenetic pace and have been able to achieve some accolades along the way, including: CloudSEK’s Product Suite: CloudSEK XVigil constantly maps a customer’s digital assets, identifies threats and enriches them with cyber intelligence, and then provides workflows to manage and remediate all identified threats including takedown support. A powerful Attack Surface Monitoring tool that gives visibility and intelligence on customers’ attack surfaces. CloudSEK's BeVigil uses a combination of Mobile, Web, Network and Encryption Scanners to map and protect known and unknown assets. CloudSEK’s Contextual AI SVigil identifies software supply chain risks by monitoring Software, Cloud Services, and third-party dependencies. CloudSEK’s AIVigil is an AI-native Attack Surface Monitoring platform that continuously discovers, monitors, and secures exposed AI infrastructure, MCP servers, leaked AI credentials, vector databases, agentic workflows, and shadow AI across the internet. Key Milestones: 2016 : Launched our first product. 2018 : Secured Pre-series A funding. 2019 : Expanded operations to India, Southeast Asia, and the Americas. 2020 : Won the NASSCOM-DSCI Excellence Award for Security Product Company

We are seeking a highly skilled and experienced Staff Network Site Reliability Engineer (SRE) to join our Enterprise Network Operations and SRE team. In this role, you will be pivotal in implementing our vision for a reliable and efficient network infrastructure. The ideal candidate is passionate about network operations and committed to enhancing the user experience. You'll have the opportunity to solve complex network challenges using hands-on debugging and by focusing on network automation, observability, documentation, and operational excellence. This is a critical position focused on ensuring user satisfaction and brilliance in network operations. What you'll be doing: Owning the operational aspect of the network infrastructure, ensuring its high availability and reliability, actively working on network incidents and service requests. Partnering with architecture and deployment teams to guarantee that new implementations are supportable and align with production standards. Advocating for and implementing automation to reduce toil and improve operational efficiency. Minimizing manual operational tasks to achieve and maintain Service Level Objectives (SLOs). Monitoring network performance, identifying areas for improvement, and collaborating with relevant teams to implement refinements. Proactively identifying and mitigating network risks to promote continuous improvement. Collaborating with domain experts across functions to resolve production issues swiftly and effectively, ensuring customer happiness. Conducting blameless postmortems and following through on Root Cause Analyses (RCAs). Discovering opportunities for operational improvements and teaming up with colleagues to devise solutions that enhance excellence and sustainability in network operations. Developing knowledge base articles for automa

Principal Product Manager - Agentic Investigation & Reliability Experiences Sumo Logic is hiring a Principal Product Manager to lead how engineers and operators investigate incidents, understand reliability risk, and act on their operational and security telemetry. The observability category was built around collecting telemetry and giving people tools to navigate it: dashboards, queries, monitors, traces, and alerts. Customer expectations are now shifting. Teams don't just want more dashboards; they want help getting from a signal to a resolution, understanding what's broken, why, what's impacted, and what to do next. As AI agents move into production operations, this role owns how Sumo Logic brings intelligent, agent-assisted investigation and reliability workflows to customers, grounded in evidence, context, and enterprise governance. This is a senior, high-ownership role. It requires genuine observability domain background. You should have lived in this space and understand how monitoring, troubleshooting, and reliability actually work, combined with the ambition to define a new category of experience on top of it. What You Will Own The current data experiences. Log Search, Live Tail, query and query optimization, Metrics Search, Tracing, Dashboards, and the data-experience UI. This is a live, revenue-generating product with real customers, and keeping it strong is part of the job. You own its health, roadmap, and competitiveness today while steering it toward an AI-native future, focusing new investment where it strengthens investigation, speed, and value for both new and power users. The reliability and alerting surface. Monitors, Alerts, SLOs, Scheduled Searches, and the reliability workflows around them. You will own alerting accuracy, noise reduction, and operational health signals both as capabilities customers depend on today and as the foundation for more automated, agent-assisted detection and investigation. The agentic investigation experience. You

Secure Every Identity, from AI to Human Identity is the key to unlocking the potential of AI. Okta secures AI by building the trusted, neutral infrastructure that enables organizations to safely embrace this new era. This work requires a relentless drive to solve complex challenges with real-world stakes. We are looking for builders and owners who operate with speed and urgency and execute with excellence. This is an opportunity to do career-defining work. We're all in on this mission. If you are too, let's talk. About Okta: Okta is the leading independent provider of identity solutions for enterprises. With a deep commitment to innovation and customer success, we power and secure digital transformation for the world's biggest brands. We're scaling rapidly, and we’re seeking talented individuals to join us in enabling secure and seamless digital experiences. One of the most important components of our operations is an efficient financial system, including seamless processes for the Record-to-Report (R2R) cycle. As a NetSuite R2R Analyst, your role will support and strengthen Okta's financial systems and processes to ensure accuracy, efficiency, and scalability. This is a potential Contract to Hire position. Roles & Responsibilities: Act as the subject matter expert (SME) for NetSuite functionality in Record-to-Report (R2R) processes, maintaining workflows, configurations, and data integrity to enhance efficiency and compliance (e.g., SOX, GAAP). Lead or participate in R2R-related projects, including implementations, migrations, process improvements, customizations, upgrades, and integrations with NetSuite’s financial modules. Support month-end, quarter-end, and year-end close processes by ensuring timely reconciliations, reporting, general ledger accuracy, consolidations, and inter company accounting. Partner with finance, IT, and external vendors to provide NetSuite support, resolve issues, streamline processes, evaluate automation opportunities, and deliver us