BPO stands for business process outsourcing, which is a broader term that includes customer-facing and behind-the-scenes tasks like accounting, HR, marketing, and sales. Call centers, on the other hand, primarily focus on customer communication and support. Some job requirements for a call center BPO executive include: 12th pass, Basic computer knowledge, and Basic Excel customer care officer, also known as a customer service officer, is a key role in a business that acts as the primary point of contact between the company and its customers. Their responsibilities include: Handling inquiries: Responding to customer questions and concerns by phone, email, or other channels Resolving complaints: Addressing customer complaints and ensuring they are resolved Improving customer experience: Ensuring customers have a positive experience with the company's products or services Staying current: Keeping up with the company's products and services Participating in team meetings: Improving communication methods with the team Following up: Checking in with customers to ensure they are still satisfied with their purchases Promoting products and services: Sharing information about additional products or services that might benefit customers
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Marketing And Communications Compliance Senior Specialist in India
403 active opportunities · Updated October 2026
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Explore current marketing and communications compliance senior specialist jobs across India. Filter by work mode, employment type, experience, department, date posted and distance.
About Paytm Group: Paytm is India's leading mobile payments and financial services distribution company. Pioneer of the mobile QR payments revolution in India, Paytm builds technologies that help small businesses with payments and commerce. Paytm’s mission is to serve half a billion Indians and bring them to the mainstream economy with the help of technology. About the role: We are looking for an experienced program manager in our Gold team. The ideal candidate would have a good blend of business and technical acumen and would be able to deliver in a high paced environment. Responsibilities: ● Plan and Drive complex programs simultaneously from initiation through launch ● Collaborate with multiple cross functional teams to drive program launch, ensuring ownership of the revenue including call center, insurance partners, marketing, tech and product teams, ● Proactively identify and resolve product issues by effectively working with Product Managers, Business Owners and Engineering Teams ● Individual contributor role in a matrix structure ● Report and communicate progress and status of projects to relevant stakeholders ● Build program review cadence and bring discipline to track success objectively ● Assist in production launches, coordinate UAT, implementation of process change and trainings as needed ● Help in monthly and quarterly roadmap planning by reaching out to dependant business and prioritizing their asks ● Identify the right KPIs for multiple teams, build dashboards to rack these KPIs and highlight in the right meetings Basic Qualifications : ● 3 - 5 years of experience in managing projects across cross functional teams ● Experience working directly with business stakeholders. ● Experience in strategy consulting, ceo office, chief of staff, EIR roles ● Bachelor's degree in Engineering, business or related technical field ● Strong oral and written communication skills are crucial ● Prior work experience in insurance or fintech pre
About the Role: We are looking for a highly analytical and data-driven Business Analyst who can derive actionable insights to support business growth, product strategy, and operational efficiency. The ideal candidate should have strong problem-solving abilities, hands-on experience with SQL and Power BI, and the ability to work closely with cross-functional teams to drive data-backed decision making. Key Responsibilities: ● Analyze large datasets to identify trends, business opportunities, and performance gaps. ● Build and maintain dashboards, MIS reports, and business performance trackers using Power BI. ● Write complex SQL queries for data extraction, validation, and analysis. ● Partner with business, product, marketing, and operations teams to support strategic initiatives. ● Monitor key business metrics and provide actionable recommendations to stakeholders. ● Automate recurring reports and improve reporting efficiency. ● Present insights and findings to leadership teams in a clear and structured manner. Requirements: ● 2–5 years of experience in Business Analytics / Data Analytics. ● Strong proficiency in SQL and Power BI is mandatory. ● Good understanding of data visualization, reporting, and dashboarding. ● Strong analytical thinking and problem-solving skills. ● Experience working with large datasets and deriving business insights. ● Excellent communication and stakeholder management skills. ● Prior experience in fintech, consumer internet, or digital businesses will be preferred. Preferred Skills: ● Knowledge of Excel, Python, or other analytics tools is a plus. ● Exposure to product analytics, customer lifecycle analysis, or performance marketing analytics would be an advantage.
call center BPO executive, also known as a customer care representative (CSR), is a frontline employee who deals with customer communication and support. Their responsibilities include: Answering customer queries and complaints Providing solutions to customer problems Ensuring customer satisfaction Building strong customer relationships Communicating with customers via calls, email, chat, and social media Processing orders, forms, and applications Providing information about products and services Processing returns BPO stands for business process outsourcing, which is a broader term that includes customer-facing and behind-the-scenes tasks like accounting, HR, marketing, and sales. Call centers, on the other hand, primarily focus on customer communication and support. Some job requirements for a call center BPO executive include: 12th pass, Basic computer knowledge, and Basic Excel
About the Role We are looking for an experienced Customer Retention & Loyalty Manager to drive customer engagement, repeat transactions, and long-term customer value. The ideal candidate will own retention strategy, loyalty programs, CRM campaigns, and lifecycle marketing initiatives to improve customer stickiness and maximize Customer Lifetime Value (LTV). The role requires a strong understanding of customer behavior, data analytics, CRM platforms, and loyalty frameworks, preferably in Travel, E-commerce, Fintech, or Consumer Internet businesses. Key Responsibilities Define and execute customer retention and loyalty strategies across customer lifecycle stages. Design and manage loyalty programs, membership offerings, rewards, cashback, and engagement initiatives. Drive repeat transactions and improve customer retention metrics through targeted CRM campaigns. Develop customer segmentation and personalization strategies using behavioral and transactional data. Own lifecycle communication across Push, Email, SMS, WhatsApp, and in-app channels. Monitor and optimize key metrics such as Retention Rate, Churn Rate, Repeat Purchase Rate, Engagement Rate, and LTV. Conduct cohort analysis and identify opportunities to improve customer stickiness. Partner with Product, Growth, Marketing, Analytics, and Business teams to launch retention initiatives. Drive A/B testing and experimentation to improve campaign performance and customer engagement. Build dashboards and reporting mechanisms to track loyalty and retention performance. Manage CRM and marketing automation platforms for campaign execution and optimization. Requirements 8+ years of experience in Customer Retention, Loyalty, CRM, Lifecycle Marketing, or Customer Engagement. Experience in Travel, E-commerce, Fintech, Consumer Internet, or Digital Platforms preferred. Proven track record of improving retention, repeat transactions, and customer lifetime value. Hands-on experience with CRM too
We’re Hiring: Academic Counselor Location: Salt Lake, Sector V, Kolkata, West Bengal Organization: Desun Academy Job Responsibilities: Guide students in selecting suitable IT courses based on their interests, aptitude, and career goals Provide detailed information about courses, fees, duration, and career opportunities Assess student aptitude and recommend appropriate training programs Address student queries related to academics and career guidance Collaborate with trainers and faculty to stay updated on curriculum and schedules. Maintain accurate records of counseling sessions and follow-ups Support admission and enrollment processes for prospective students Stay updated on IT industry trends and job market requirements Utilize CRM tools to manage student data and track interactions What We’re Looking For: Graduate in any discipline (BBA preferred Sales/Marketing/IT Management) Degree in Education, Psychology, IT, or related field is a plus Prior experience in academic counseling or student support preferred Basic understanding of IT courses and career pathways Proficiency in CRM tools (Salesforce, HubSpot, Zoho, etc.) Strong communication and interpersonal skills Empathetic, patient, and student-focused approach Strong team collaboration and coordination skills Flexibility to adapt to changing schedules and student needs Self-motivated, target-driven, and proactive attitude. Key Skills: Student counseling and career guidance Verbal and written communication CRM proficiency Presentation and workshop facilitation Understanding of IT industry trends Strong follow-up and engagement skills Work Location: In person
We're Hiring: Marketing Head Processed & Packaged Food Industry Location: Shamshabad, Hyderabad We are looking for an experienced Marketing Head with a proven track record in the marketing of processed and packaged food products. Key Requirements: • Proven experience in processed & packaged food marketing (Mandatory) • Strong network with supermarkets, retail chains, distributors, and modern trade • Experience in channel development and retail onboarding • Excellent communication, negotiation, and business development skills • Willingness to travel If you have the right experience and are looking for an exciting opportunity to build and grow a food brand, we'd love to hear from you. Mail your resume to
Dr Ashwani Kumar Vij has been retained by a Professionally Managed, Well known and Fast growing organisation, manufacturing and exporting Finest and Quality Pre-Engineering Building Products, PUF Panel and Sheet, Roofing sheet, Cold Storage / Prefab Projects, Porta Cabins and having annual business turnover of around Rs 35 Crores and the state of the art Infrastructure located near Delhi to select 2 Sales Managers Job Description -Making Calls to clients/Prospect in order to sell the Companys Products and services. -Inform and educate the customers about the Products and its benefits and application. -Generate business and New clients and Achieve the Sales targets in the alloted territory. -Complete Daily and weekly calling Targets and prepare and submit the Sales reports. Skills Desired -Excellent client handling Skills -Good Communication skills and Persuasiveness. -Strong Negotiation and presentation skills. The candidate should be Post graduate and Possess Diploma in marketing / MBA with around 7 to 8 years of experience in sales of Building Materials / Industrial Products and Projects. Age Preferred Below 35 years. Excellent Salary Package would be offered to the right candidate. DR ASHWANI KUMAR VIJ : President : Sales Recruitment Email Complete/Structured CV, with Scanned copy of Visiting Card, Salary Drawn / Expected details at:
Key Responsibilities ● Conceptualizing and creating standout designs for social media, digital campaigns, websites, presentations, events, and offline collateral ● Turning marketing briefs into sharp, on-brief visual communication across formats ● Keeping a finger on the pulse of social trends, topical moments, and emerging visual styles before they're mainstream ● Partnering closely with marketing, content, social, and business teams to bring creative ideas to life ● Owning brand consistency and visual identity across every asset you touch ● Juggling multiple projects and priorities without dropping the ball on timelines or quality ● Staying curious about design trends, AI advancements, and what's next in creative tech Required Skills and Experience ● 4–5 years of graphic design experience, ideally from an agency or an in-house design/marketing team ● Solid grip on branding, typography, layout, colour theory, and visual storytelling ● Experience designing for both digital campaigns and offline/print communication ● Comfort with Figma, Canva, and presentation-design tools ● Real, hands-on experience with AI creative tools ● A strong portfolio of social-first design work that shows you understand platforms, not just aesthetics ● Sharp attention to detail, strong time management, and a cool head under fast-paced deadlines ● Great communication skills and the ability to collaborate across teams
Dr Ashwani Kumar Vij has been retained by a Professionally Managed, Well known and Fast growing organisation, manufacturing and exporting Finest and Quality Pre-Engineering Building Products, PUF Panel and Sheet, Roofing sheet, Cold Storage / Prefab Projects, Porta Cabins and having annual business turnover of around Rs 35 Crores and the state of the art Infrastructure located near Delhi to select 1 National Sales Head Job Description -Ability to formulate Sales Strategy, Business Plans, Manage Company wide sales and streamline sales process. -Develop alliances, Manage client relationship and Lead cross functional Teams. -Provide direction, leadership and motivation to ensure that team performs to the best of their abilities and deliver consistently. -lead a team of Sales Managers and Sales Officers and motivate them to exceed Sales Targets and increase Revenue. -Plan meetings with clients and market intelligence, analyse competitors activities and prepare High quality Proposals and conduct presentations. Skills Desired -Excellent People Management Skills -Good Communication skills and Persuasiveness. -Strong Negotiation and Influencing skills. -Proficient in relevant computer applications The candidate should be Post graduate and Possess Diploma in marketing / MBA with around 12 to 15 years of experience in sales of Building Materials / Industrial Products and Projects. Experienced Professionals having less than 12 years of relevant Product / Industry would be considered for the position of Business Development Head. Age Preferred Between 35-45 years. Excellent Salary Package would be offered to the right candidate. DR ASHWANI KUMAR VIJ : President : Sales Recruitment Email Complete / Structured CV, with Scanned copy of Visiting Card, Salary Drawn / Expected details at:
# Digital Marketing HR Manager (Work From Home) ## Job Type Remote (Work From Home) ## About the Role We are looking for a Digital Marketing HR Manager to help us recruit and coordinate freelance digital marketing workers. This is a simple coordination role with flexible working hours and a light workload. ## Responsibilities * Hire freelancers through job portals and social media. * Screen applicants and communicate with shortlisted candidates. * Coordinate with freelancers after they join. * Maintain a simple Google Sheet with worker details. * Follow up occasionally to ensure tasks are completed. * Be the main point of contact between the company and freelancers. ## Requirements * Good communication skills in English or Hindi. * Basic knowledge of Google Sheets. * Responsible and organized. * Ability to work independently. * Previous HR or recruitment experience is preferred but not mandatory. ## Perks * 100% Work From Home. * Flexible working hours. * Very light workload. * Long-term opportunity. * Training and support will be provided. If you're organized, good at communicating with people, and looking for a flexible remote role, we'd love to hear from you.
₹25L – ₹30L/yr
Dr Ashwani Kumar Vij : have been retained to select one : Vice President / General Manager Sales & Marketing. Age: Between 40-45 years Location: Noida Qualification : BE/B Tech/ (Mech)/MBA/CIPET Experience - 15-18 years of experience. In industrial sales & marketing/Business development of Capital goods Urgent skills required: - -Minimum 6-7 yrs experience on the same position, -Strong Sales Administration skills along with capability for handling a team of 20-25 people. Gross Salary / CTC Offered : Upto Rs 25-30 Lakhs PA for deserving candidate Job Description / KRA- 1. To work as an IPC (Independent Profit Centre) by managing the annual budget. 2. Conduct market research to identify and prioritize market opportunities. 3. Understand client’s requirement by handling key account relationships and ensure client satisfaction. 4. Assist with the analyzing, planning and development of organization’s objectives and strategic plans for developing business opportunities, achieving growth objectives and reaching financial profitability. 5. Ability to develop strategic plans for revenue growth. 6. Ability to communicate with customers at all levels both inside and outside of the organization. 7. Ability to learn quickly and to project that learning to the business needs. Requirements Skills, Abilities, and Knowledge 1. We need a candidate who has experience in industrial products’ sales & marketing such as injection molding machines, automation, solutions and plastics processing industries etc. 2. Candidates must have experience of strong Administrative Skills and experience of handling a team of 25-30 people. 3. Candidates should have good communication skills (Negotiation skills), administrative skills, resource management, time management, manpower management and good exposure in the plastics processing industry. 4. Having experience working with Top / Senior Management. 5. Must have good code of conduct, team and result oriented oriented approach
About Zinnov Zinnov is a global management consulting firm that helps organizations make decisions that actually get used — and deliver results that matter. For over two decades, we’ve partnered with leading enterprises, high-growth technology companies, and investors to answer some of the toughest questions they face: Where should we invest? How do we scale globally? What capabilities will win in the next decade? Our work shapes market entry strategies, global operating models, M&A decisions, and long-term growth bets. We’re known for being data-led, execution-focused, and outcome-driven — not opinion-heavy slideware. At Zinnov, how you work matters as much as what you deliver. We value independent thinking, crisp communication, and early ownership. With 450+ professionals across 10 global offices, we work across industries including Digital Services, ER&D, Enterprise Software, Semiconductors, Healthcare, BFSI, Automotive, Media & Telecom, and Private Equity. Zinnov isn’t for everyone. It’s for people who want steep learning curves, honest feedback, and the chance to see their work influence real business decisions — not just presentations. Why Globalization Excellence (GE) Zinnov's Globalization Excellence (GE) practice helps enterprises build and scale Global Capability Centers (GCCs) end-to-end—from Design & Discovery to Build, Scale, and Run . In GE, you don't work in silos. You: Lead strategic employer branding engagements for leading global enterprises. Partner with GCC leaders, HR, Talent Acquisition, and business stakeholders to solve complex talent and branding challenges. Work across GCC advisory, managed services, and talent transformation engagements. Influence employer brand strategy, talent attraction, and organizational growth through consulting-led solutions. This is where strategy meets execution—and where employer branding becomes a key driver of business and talent success. About the Role As a Manager – Employer Bran
Deputy Director - Employer Branding Roles and Responsibilities Role: We are looking for an Employer Branding leader who will be responsible for driving the employer branding strategy for Myntra. Key activities will include defining the employer branding strategy for Myntra and working with internal and external stakeholders to producing engaging content and distributing it across several online channels to ensure we attract and hire high-potential employees and build a strong employer brand across social media and other platforms. An exceptional individual who can hit the ground running and have the drive to be successful in a fast-paced environment. This is a fantastic opportunity to shape the employer branding strategy for Myntra and the role requires an enthusiastic and innovative approach and working collaboratively across functions to drive results. This is a people manager role. Responsibilities: Create an exceptional Employer Brand across channels - social / digital / offline (LinkedIn, FB, Instagram, Glassdoor, other digital or offline events) Strategize with HR functional leaders to elevate their brand strategy in alignment with the organization Drive EVP related actions for the organization Create impactful content across channels and drive engagement. Drive employee advocacy program Use recruitment marketing strategies to help attract diverse talent. Position Myntra as a thought leader in the industry - identify forums to promote this. Maintain and enhance our corporate website. Identify and drive aspirational award applications and events / platforms to promote Myntra brand externally. Qualifications & Experience Min 8+ years of experience, with proven expertise in handling Employer branding portfolio High creative thinking ability, strong presentation skills, exceptional communication skills - written and verbal. Ability to own things end to end. Ability to influence and collaborate cross-functionally. Experience with multiple deliverables and
About Team Category Management - BPC is one of the key business unit for the platform which is poised for tremendous growth and fashion democratization. We are looking for an Associate who will be a good fit to the team and instrumental in driving the growth of Beauty & Personal Care. Roles & Responsibilities Increase sales and profitability of business to drive sustainable growth Manage relationships with brand partners and establish Myntra as the preferred destination for customers as well as brand partners. Scaling the brands on the platform with continuous work across selection, catalogue, marketing etc. Identify white spaces in the portfolio and onboard/develop potential brands to fill the gap Manage On App Category visibility planning Analyze data and reports from various sources, Responsible for creating and maintaining, consolidating various reports Operational excellence - Candidate should have prior experience or enough knowledge to manage day to day operational issues effectively related to cataloging, pricing, merchandising and discount monitoring. Stay updated on industry trends and market competitions in Beauty & Personal Care profile. Qualifications & Experience Candidate should have 2+ Years of experience Preferred from Fashion e-com or retail background Proficient in Advance Excel Excellent communication, presentation and interpersonal skills Hands on experience with analyzing data and making forecasts. Analytical and critical thinker Takes complete end-to-end ownership of the task
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