Patient Growth Specialist in India

Software Engineer - III About the Role GHX is building a next-generation Intelligent Process Automation (IPA) platform powered by LLMs and AI-native document understanding. We extract structured data from complex healthcare procurement documents — Purchase Orders, invoices, contracts — at scale across cloud environments. As a member of the IPA engineering team, you will bridge strong software engineering with applied AI. You will design and ship Python services, integrate LLM APIs, build AI agents, create skills and validate the output of LLMs to build document extraction pipelines, and own evaluation infrastructure that ensures production quality. This is not a research role — it is a hands-on engineering role where AI fluency amplifies solid software craft. Core Responsibilities Python Development & Automation Build and maintain Python-based automation services and IPA workflows Develop platform-agnostic solutions supporting future migration across automation tooling Build reusable libraries, frameworks, and components for automation projects Integrate automation solutions with REST APIs and enterprise applications Deploy and monitor automation bots on AWS (Lambda, ECS, SQS, S3) AI & LLM Integration Integrate LLM APIs (like Anthropic Claude, OpenAI, Azure AI) into production pipelines Design classification and extraction prompts for diverse document types (POs, invoices, contracts) Write prompts that function as formal specifications — unambiguous, edge-case-aware Build and iterate few-shot, chain-of-thought, and structured output templates Own prompt library versioning, rollback strategy, and prompt lifecycle management AI & LLM Integration Integrate LLM APIs (like Anthropic Claude, OpenAI, Azure AI) into production pipelines Design classification and extraction prompts f

Opportunity Overview: Cohere Health is at the forefront of leveraging artificial intelligence (AI) to transform prior authorization, shifting from transaction-based processes to creating elevated care journeys. By integrating AI into healthcare decisioning, we aim to improve efficiency, reduce costs, and ultimately enhance patient care. This is a unique opportunity to join our rapidly growing Clinical Intelligence team, where you’ll work on building impactful healthcare technologies that streamline and optimize the prior authorization process using AI/ML and Advanced Rules Engines. What you’ll do: Contribute to the functional & technical roadmap for the team, working alongside cross-functional teams to deliver high-impact deterministic rules-based and AI-driven healthcare automation solutions. Actively support the technical design process, bringing your expertise and analysis to help make data-driven decisions Continuously discover, understand, and implement new technologies & services to maximize development efficiency Contribute heavily to feature design, development, testing, and delivery of our cloud platform and web applications Support all parts of our platform from the database to the frontend Drive daily engineering release once 2-4 times a month Perform production support duties 1-2 times a year. ISMS roles and responsibilities: Good knowledge of Information practices. Assist the manager in all the information security activities implementation and maintenance process. Ensuring the team and imparted with Competence related to Information security Responsible for implementation of security policies and procedures and report any issues to the Information Security Manager. What we looking for: You have experience working on software development teams, building and deploying full stack web applications You are passionate about building quality products and want to own product development end-to-end, with excellent design and development stan

Opportunity Overview: Cohere Health is at the forefront of leveraging artificial intelligence (AI) to transform prior authorization, shifting from transaction-based processes to creating elevated care journeys. By integrating AI into healthcare decisioning, we aim to improve efficiency, reduce costs, and ultimately enhance patient care. This is a unique opportunity to join our rapidly growing Clinical Intelligence team, where you’ll work on building impactful healthcare technologies that streamline and optimize the prior authorization process using AI/ML and Advanced Rules Engines. What you’ll do: Contribute to the functional & technical roadmap for the team, working alongside cross-functional teams to deliver high-impact deterministic rules-based and AI-driven healthcare automation solutions. Actively support the technical design process, bringing your expertise and analysis to help make data-driven decisions Continuously discover, understand, and implement new technologies & services to maximize development efficiency Contribute heavily to feature design, development, testing, and delivery of our cloud platform and web applications Support all parts of our platform from the database to the frontend Drive daily engineering release once 2-4 times a month Perform production support duties 1-2 times a year. ISMS roles and responsibilities: Good knowledge of Information practices. Assist the manager in all the information security activities implementation and maintenance process. Ensuring the team and imparted with Competence related to Information security Responsible for implementation of security policies and procedures and report any issues to the Information Security Manager. What we looking for: You have experience working on software development teams, building and deploying full stack web applications You are passionate about building quality products and want to own product development end-to-end, with excellent design and development stan

Opportunity Overview: Cohere Health is at the forefront of leveraging artificial intelligence (AI) to transform prior authorization, shifting from transaction-based processes to creating elevated care journeys. By integrating AI into healthcare decisioning, we aim to improve efficiency, reduce costs, and ultimately enhance patient care. This is a unique opportunity to join our rapidly growing Clinical Intelligence team, where you’ll work on building impactful healthcare technologies that streamline and optimize the prior authorization process using AI/ML and Advanced Rules Engines. What you’ll do: Contribute to the functional & technical roadmap for the team, working alongside cross-functional teams to deliver high-impact deterministic rules-based and AI-driven healthcare automation solutions. Actively support the technical design process, bringing your expertise and analysis to help make data-driven decisions Continuously discover, understand, and implement new technologies & services to maximize development efficiency Contribute heavily to feature design, development, testing, and delivery of our cloud platform and web applications Support all parts of our platform from the database to the frontend Drive daily engineering release once 2-4 times a month Perform production support duties 1-2 times a year. ISMS roles and responsibilities: Good knowledge of Information practices. Assist the manager in all the information security activities implementation and maintenance process. Ensuring the team and imparted with Competence related to Information security Responsible for implementation of security policies and procedures and report any issues to the Information Security Manager. What we looking for: You have experience working on software development teams, building and deploying full stack web applications You are passionate about building quality products and want to own product development end-to-end, with excellent design and development stan

Butler for the VIP guest and VIP patient food service. Address: KD HOSPITAL, KD HOSPITAL VAISHNODEVI CRICLE S.P. RING ROAD CHAR RASTA S.G. HIGHWAY AHMEDABAD - 382421 Facility: KD HOSPITAL AHMEDABAD - FS Qualification: Diploma Experience: 2 - 3 years Source: Sodexo India | Job Code: IJP575414

Butler for the VIP guest and VIP patient food service. Address: KD HOSPITAL, KD HOSPITAL VAISHNODEVI CRICLE S.P. RING ROAD CHAR RASTA S.G. HIGHWAY AHMEDABAD - 382421 Facility: KD HOSPITAL AHMEDABAD - FS Qualification: Diploma Experience: 2 - 3 years Source: Sodexo India | Job Code: IJP575426

Butler for the VIP guest and VIP patient food service. Address: KD HOSPITAL, KD HOSPITAL VAISHNODEVI CRICLE S.P. RING ROAD CHAR RASTA S.G. HIGHWAY AHMEDABAD - 382421 Facility: KD HOSPITAL AHMEDABAD - FS Qualification: Diploma Experience: 2 - 3 years Source: Sodexo India | Job Code: IJP575415

Organization: Having good organizational skills Attention to detail: Being detail-oriented Patience: Being patient Stress tolerance: Being able to work under stress

Opportunity Overview: The Intake Specialist role is a key position supporting US healthcare operations by ensuring accurate and timely processing of patient and provider requests. In this role, you will support healthcare providers, internal clinical teams, and operations teams by collecting, reviewing, and processing information required for healthcare services and prior authorization workflows. As an Intake Specialist, you will manage healthcare requests received through multiple channels including phone, email, fax, and online platforms. You will be responsible for gathering required documentation, validating information, updating systems accurately, and ensuring requests are processed within defined turnaround times. This role requires strong communication skills, attention to detail, problem-solving ability, and the ability to work effectively in a fast-paced healthcare operations environment. What you’ll do: Provider/Customer Calling Support (Inbound & Outbound) Handle inbound and outbound calls with US healthcare providers and stakeholders. Process incoming healthcare requests received from US providers through Calls , fax, email, and electronic systems. Review medical documentation for completeness and accuracy. Validate required information needed for prior authorization and clinical review. Enter and update patient, provider, and request details accurately in healthcare systems. Identify missing information and coordinate with appropriate teams/providers for resolution. Maintain high standards of accuracy, quality, and productivity. Follow HIPAA guidelines and maintain confidentiality of patient information. Support process improvements and operational initiatives. Provide professional and timely support while addressing provider questions and requests. Document all interactions accurately in internal systems. Provide first-level resolution whenever possible. Escalate complex issues to appropriate teams. Maintain a customer-focused approach during ever

Opportunity overview The Learning & Development Specialist will work in support of the UM Service Operations Team at Cohere Health who conduct reviews and decision Prior Authorization requests for a patient’s medical insurance. You will implement training processes to improve staff performance and onboard new hire employees to the Cohere Operations teams, You will provide support to all functions within the Training & Quality department. With a solid foundation in Training, you are expected to be flexible and nimble in your role to manage short- and long-term projects as well as dealing with day-to-day tasks. What you’ll do: Facilitate training for the New Hire onboarding and continuous improvement of the Service Operations Staff Work with onshore teams to Develop and maintain Training materials Perform Quality Audit checks as required Coach team members for improvement Provide reporting on performance and key areas of Training Performance to Sr Leadership Lead and facilitate training programs for new-hire onboarding and ongoing development, ensuring Service Operations staff are fully prepared to meet performance, quality, and compliance expectations Design, develop, and continuously refine training materials, job aids, and workflow documentation to support new products, process changes, and organizational initiatives Conduct judgment-based quality audits across operational workflows, applying clinical and operational standards to evaluate accuracy, compliance, and readiness Provide targeted coaching and performance improvement guidance, using audit findings and behavioral insights to elevate competency, accuracy, and decision-making across teams Analyze training and quality data to identify trends, performance gaps, and opportunities, synthesizing insights into clear recommendations for senior leadership Build and deliver regular reporting on training outcomes, competency progression, audit results, and operational readiness, shaping leade

Our Mission You call. You wait. You call again. In every other part of your life, you book in seconds. In healthcare, you’re blocked. We’re here to give power to the patient. For nearly 20 years, we’ve built the leading healthcare marketplace - helping tens of millions of people find and book the care they need. Now, we’re going further: building our infrastructure beyond Zocdoc’s marketplace to power access to care wherever patients search, from provider websites and insurance directories to search engines, AI platforms, and more. Healthcare still lacks something every other major consumer industry takes for granted: a seamless way to go from seeking to getting . We don’t want to own the front door to care; there isn't one. We want to make sure all of those doors open when patients are knocking. Fixing healthcare starts with fixing access to it. And we're still just getting started. Your Impact on Our Mission As a QA Analyst, you will play a key role in strengthening Zocdoc’s quality ecosystem by ensuring that every issue entering our engineering pipeline is accurate, validated, reproducible, and data-backed. Partnering closely with QA Engineers, Product Engineers, and cross-functional teams, you will transform raw triage data into actionable insights — improving product quality, accelerating issue resolution, and enabling better decision-making. By driving structured triage processes, reporting automation, and analytical insights within the Triage & Reporting Pod, you will directly impact the reliability of our product and the efficiency of our teams, ultimately helping patients access care with ease. You’ll Enjoy This Role if You Are… A detail-oriented, data-driven problem solver Curious and investigative by nature Someone who enjoys structured processes and improving them A strong communicator who thrives in collaboration Excited about automation, reporting, and AI-assisted analysis Motivated by uncovering patterns, trends, and root

Our Mission You call. You wait. You call again. In every other part of your life, you book in seconds. In healthcare, you’re blocked. We’re here to give power to the patient. For nearly 20 years, we’ve built the leading healthcare marketplace - helping tens of millions of people find and book the care they need. Now, we’re going further: building our infrastructure beyond Zocdoc’s marketplace to power access to care wherever patients search, from provider websites and insurance directories to search engines, AI platforms, and more. Healthcare still lacks something every other major consumer industry takes for granted: a seamless way to go from seeking to getting . We don’t want to own the front door to care; there isn't one. We want to make sure all of those doors open when patients are knocking. Fixing healthcare starts with fixing access to it. And we're still just getting started. Your Impact on our Mission Zocdoc’s most important asset is our people. Join Zocdoc as a Senior Associate, Compliance to help provide better care to patients and build a better health care experience! As an Audit Associate, you’ll play a critical role in maintaining the trust of our patients, healthcare providers, and business partners by helping Zocdoc prepare for and successfully complete compliance audits and assessments, including HITRUST, SOC 2, and HIPAA-related reviews. You’ll work closely with our Information Security, Compliance, Legal, Technology, Product, People, and business teams to translate audit requirements into clear actions, gather and validate evidence, and deliver complete, well-organized responses to auditors. This is a great opportunity to join a growing team, improve the way Zocdoc manages audit readiness, and help scale our compliance program as the company and its obligations grow. You’ll enjoy this role if you are… Competent in compliance, security, privacy, healthcare, and building trustworthy processes Excited to partner with control

Our Mission You call. You wait. You call again. In every other part of your life, you book in seconds. In healthcare, you’re blocked. We’re here to give power to the patient. For nearly 20 years, we’ve built the leading healthcare marketplace - helping tens of millions of people find and book the care they need. Now, we’re going further: building our infrastructure beyond Zocdoc’s marketplace to power access to care wherever patients search, from provider websites and insurance directories to search engines, AI platforms, and more. Healthcare still lacks something every other major consumer industry takes for granted: a seamless way to go from seeking to getting . We don’t want to own the front door to care; there isn't one. We want to make sure all of those doors open when patients are knocking. Fixing healthcare starts with fixing access to it. And we're still just getting started. As an Insurance Senior Specialist, you will serve as the subject matter expert for Zocdoc's insurance taxonomy and related systems. You will own the policies, processes, and quality standards that ensure our insurance data is accurate, scalable, and aligned with product strategy. This role combines deep expertise in the U.S. health insurance landscape with strong analytical thinking to improve the patient search experience and strengthen the integrity of our insurance database. You will partner closely with Product, Operations, and Engineering teams to define insurance policies, monitor database health, and drive continuous improvements. Your work will directly influence how patients find in-network care by ensuring that our insurance taxonomies, carrier and plan coverage, and provider matching systems remain accurate, scalable, and responsive to changes in the healthcare market. A Day in the Life of a Product Operations Specialist: Define Insurance Policies & Standards: Own the policies governing insurance carriers and plans across the Zocdoc marketpl

Our Mission You call. You wait. You call again. In every other part of your life, you book in seconds. In healthcare, you’re blocked. We’re here to give power to the patient. For nearly 20 years, we’ve built the leading healthcare marketplace - helping tens of millions of people find and book the care they need. Now, we’re going further: building our infrastructure beyond Zocdoc’s marketplace to power access to care wherever patients search, from provider websites and insurance directories to search engines, AI platforms, and more. Healthcare still lacks something every other major consumer industry takes for granted: a seamless way to go from seeking to getting . We don’t want to own the front door to care; there isn't one. We want to make sure all of those doors open when patients are knocking. Fixing healthcare starts with fixing access to it. And we're still just getting started. Your Impact on Our Mission We are looking for a Senior Software Engineer to join the teams that build Zocdoc's provider platform — Provider Infrastructure and Provider Roster Management. These teams create and scale the core systems that: Store and serve provider, locati on, an d roster data as a reliable source of truth. Power onboarding and ongoing management experiences for practices of all sizes, from solo providers to large health systems. Ensure provider changes propagate quickly and safely to downstream systems like Search, Availability, Analytics, and Integrations — so patients always see accurate information. We're building towards a future where Zocdoc can onboard and manage tens of thousands of providers under a single organization in days, not months, with predictable performance and reliability across the stack. Your work will directly improve how quickly providers get live on Zocdoc, how confidently clients manage their rosters, and how reliably downstream experiences behave as we scale. As a Senior Engineer here, you'll balance meaningful individu

Our Mission You call. You wait. You call again. In every other part of your life, you book in seconds. In healthcare, you’re blocked. We’re here to give power to the patient. For nearly 20 years, we’ve built the leading healthcare marketplace - helping tens of millions of people find and book the care they need. Now, we’re going further: building our infrastructure beyond Zocdoc’s marketplace to power access to care wherever patients search, from provider websites and insurance directories to search engines, AI platforms, and more. Healthcare still lacks something every other major consumer industry takes for granted: a seamless way to go from seeking to getting . We don’t want to own the front door to care; there isn't one. We want to make sure all of those doors open when patients are knocking. Fixing healthcare starts with fixing access to it. And we're still just getting started. Your Impact on our Mission We’re building a world class Marketing team at Zocdoc -- and we’re growing fast! As an Associate Web Developer, you'll own the technical development and health of Zocdoc's provider-facing website — a core channel that helps connect healthcare providers with millions of patients. The ideal candidate is a strong full-stack WordPress developer who brings deep knowledge of web best practices, a point of view on site reliability and security, and a solid understanding of website architecture. You research before you build, care about doing things the right way, and can make sound technical decisions independently. It's a great opportunity for a thoughtful, technically rigorous developer to make a big impact on a highly visible part of the business. You’ll enjoy this role if you are... Curious about trying new things, challenging assumptions, and solving problems in creative ways Excited by the challenge of owning a live production web property end-to-end — from updates to full builds Able to see the big picture and translate high-lev