Product Manager in Uttar Pradesh

Pre-sales Manager, Inference and Agentic AI - Paytm Location: Noida Company: Paytm About Paytm: Paytm is a pioneer of digital payments in India, serving over 450 million consumers and 45 million merchants across payments, financial services, and commerce. Over the years, Paytm has built deep in-house capabilities across technology, data, and operations to operate at scale with high reliability. Paytm is building a full stack AI platform focussed on Inference and Agents, enabling large enterprises to deploy AI driven automation across sales, service, operations, and analytics. The Inference and Agentic AI team operates as a cross functional unit spanning engineering, product, data science, business management, and sales, and owns the full lifecycle of AI solutions from opportunity discovery to deployment and scale. Pre-Sales Manager | Paytm AI Key Responsibilities 🔹 Partner with Enterprise Sales teams to understand client requirements and map them to Paytm AI solutions. 🔹 Conduct discovery sessions, identify business challenges, and create solution recommendations. 🔹 Deliver customized product demos, solution walkthroughs, and Proof of Concepts (POCs) for enterprise clients. 🔹 Act as a technical advisor, addressing product, integration, architecture, and implementation-related queries. 🔹 Create solution documents, proposal inputs, RFP responses, technical FAQs, and sales enablement assets. 🔹 Collaborate with Product, Engineering, Onboarding, and Business teams to ensure seamless solution delivery. 🔹 Capture client feedback and provide insights to improve product capabilities and customer experience. 🔹 Support enterprise deal closures through strong solutioning, stakeholder management, and technical consulting. Ideal Candidate ✔ 3–6 years of experience in Pre-Sales, Solution Consulting, Solutions Engineering, Product Consulting, or Enterprise Technology roles. ✔ Strong understanding of APIs, integrations, SaaS platforms, enterprise applications, and solut

Role : Program Manager Function: Personal Loans, Lending Location: [Noida / Mumbai] Experience: 3–6 years About the Role: We are hiring a Program / Category Manager to help drive Paytm's Personal Loans business. You will own a set of lending partners end-to-end; their volumes, their economics and their journey and be the connective tissue between Business, Product, Technology, Operations, Risk, Compliance, Finance and Marketing. This is a builder's role, not a coordinator's. You will be expected to find growth yourself: dig into the funnel, form a view on what is broken or under-exploited, build the business case, and then drive it to launch with the teams that can make it happen. The partners in this portfolio contribute a meaningful share of Paytm's monthly disbursals, so the decisions you make show up directly in the P&L. Key Responsibilities: - Own the AOP for your lending partners and drive the initiatives needed to deliver it month on month, not just at quarter end. - Build the forward view forecasts, scenario plans and the levers available if the base case slips. - Own the funnel end to end: stage-wise conversion, drop-offs, TATs and the specific reason codes behind each leak, from offer display through KYC, e-mandate, e-sign and disbursal. - Run cohort and vintage analysis to understand how different user segments, sources and offer constructs behave over time, and use it to shape targeting and offer strategy. - Design and run experiments: A/B tests on journeys, messaging, offers and routing and read the results honestly, including the ones that fail. - Build and maintain the dashboards and MIS that the business runs on, so that you and your stakeholders are always looking at the same, current, correct numbers. - Turn analysis into a recommendation. The deliverable is a decision with a number attached to it, not a deck of charts. - Drive end-to-end execution of strategic lending programs, delivered on time and against clearly defined business outcomes. -

Position: Engineering Manager - Database Job Location: Noida Role Overview We are seeking a Database Engineering Manager (Individual Contributor) with deep expertise in MySQL and strong working knowledge of MongoDB, PostgreSQL, and Cassandra. This role combines hands-on database administration and optimization with strategic ownership of database reliability, automation, and cloud adoption. The candidate will lead by example—driving technical excellence, influencing best practices, and partnering cross-functionally with DevOps, SRE, and product engineering teams to deliver highly available, secure, and scalable database platforms. Key Responsibilities 1. End-to-End Ownership of MySQL databases in production & staging—availability, performance, and reliability. 2. Architect, manage, and support MongoDB, PostgreSQL, and Cassandra clusters for scale and resilience. 3. Define and enforce backup, recovery, HA, and DR strategies across all critical database platforms. 4. Drive database performance engineering—tuning queries, optimizing schemas, indexing, and partitioning for high-volume workloads. 5. Own replication, clustering, and failover architectures ensuring business continuity. 6. Champion automation & AI-driven operations—design self-healing scripts, predictive scaling, and proactive monitoring solutions. Collaborate with Cloud/DevOps teams on AWS database services (RDS, Aurora, DynamoDB, EC2, S3) to optimize cost, security, and performance. 7. Establish monitoring dashboards & alerting mechanisms for slow queries, replication lag, deadlocks, and capacity planning. Ensure compliance & security standards—encryption, auditing, and regulatory requirements. 8. Lead incident management & on-call rotations, ensuring rapid response and minimal MTTR. 9. Act as a strategic technical partner, contributing to database roadmaps, automation strategy, and adoption of AI-driven DBA practices. Required Skills & Experience 1. 6–10 years of p

Job Title: Data Analyst (Finance) Location: Noida / Gurgaon About the Role: We are looking for a Data Analyst with prior experience in a Finance team to help analyze financial data, track payments performance, and automate daily reporting. You will work closely with Finance, FP&A, and Product teams to drive data-backed financial decisions. Key Responsibilities: ● Dashboards & Reporting: Create and maintain Power BI/Tableau dashboards to track financial metrics like revenue, margins, transaction volumes, and operating costs. ● Data Analysis: Query large databases using SQL to understand transaction trends, cost structures, and profitability. ● Reconciliation & Auditing: Reconcile transaction data across banks, payment gateways, and accounting records to ensure accuracy. ● FP&A Support: Help Finance and FP&A teams with monthly closings, budgeting, variance analysis, and revenue forecasting. ● Process Automation: Automate routine financial reports using SQL and Python to reduce manual Excel work. What We Are Looking For: ● Experience: 2–4 years of experience as a Data Analyst within a Finance, Payments, or FinTech environment. ● Technical Skills: Strong proficiency in SQL and Excel. Visualisation dashboards or business intelligence tools (Tableau, Power BI etc) ● Finance Knowledge: Solid understanding of financial basics, profit & loss (P&L), payments/settlements, and unit economics. ● Education: Bachelor’s degree in Finance, Data Analytics, Engineering, Economics, or a related field.

About Us: Paytm is India's leading mobile payments and financial services distribution company. Pioneer of the mobile QR payments revolution in India, Paytm builds technologies that help small businesses with payments and commerce. Paytm’s mission is to serve half a billion Indians and bring them to the mainstream economy with the help of technology. About the role: As an Senior Engineering Manager, you will be developing the detailed design structure, implementing the best practices and coding standards, leading a team of developers for successful delivery of the project. You will be working on design, architecture and hands-on coding. Requirements: 9 to 13 years in Technical development with 5+ years in Providing technical leadership for high performance teams. Work closely with business and product teams to understand the requirements, drive design, architecture and influence the choice of technology to deliver solutions working closely with architects and leadership team. Build robust, scalable, highly available and reliable systems using Micro Services Architecture based on Java, Spring boot. Improve Engineering and Operational Excellence by identifying and building the right solutions for observability and manageability. Keep the tech stack current with the goal to optimize for scale, cost and performance. Migrate workloads to public cloud. Attitude to thrive in a fun, fast-paced environment. Serve as a thought leader and mentor on technical, architectural, design and related issues. Proactively identify architectural weaknesses and recommend appropriate solutions. Preferred Qualification : Bachelor's/Master's Degree in Computer Science or equivalent Skills that will help you succeed in this role: Tech Stack: Lang: Java, DB: RDBMS, Messaging: Kafka/RabbitMQ, Caching: Redis/Aerospike, Micro services, AWS. Strong experience in scaling, performance tuning & optimization at both API and storage layers Hands-on leader, and problem solver with a passion for e

About Paytm: Paytm is India's leading mobile payments and financial services distribution company. Pioneer of the mobile QR payments revolution in India, Paytm builds technologies that help small businesses with payments and commerce. Paytm’s mission is to serve half a billion Indians and bring them to the mainstream economy with the help of technology. Role Summary We are looking for a high-ownership Central Growth manager to drive measurable monetization outcomes across the Paytm consumer app. This role will own the “growth & monetization levers to increase ARPU, engagement, and category adoption, while maintaining tight ROI discipline. You will work cross-functionally with Product, Data Science, Marketing, and Ops to identify the highest ROI opportunities, build scalable offer frameworks, and improve conversion across key discovery journeys. The mandate is to build a stronger, more profitable consumer growth business. Key Responsibilities 1) Own app monetization outcomes (ARPU + engagement) Drive consumer monetization KPIs: ARPU uplift, conversion to paid/monetized actions, repeat usage, category adoption, and engagement depth Identify growth pockets across categories (e.g., RU, bill pay, commerce, travel, financial products) and scale what works. 2) Traffic strategy & allocation (maximize ROI) Build a traffic allocation strategy across app surfaces and journeys to maximize incremental ARPU and engagement Partner with DS/Product to create routing/next-best-action models and run continuous optimization via experiments Manage trade-offs across categories (where to push, when to hold, and how to protect user experience). 3) Monetization-led cross-sell (embed in discovery journeys) Scale new cross-sell avenues by embedding monetization hooks in high-frequency moments Improve funnel steps: message clarity, eligibility communication, UX friction reduction, and conversion rates. 4) Experimentation engine & growth ops Run structured experimentation: hypothe

Product Management Intern- Paytm Gold About Us: Paytm is India's leading mobile payments and financial services distribution company. Pioneer of the mobile QR payments revolution in India, Paytm builds technologies that help small businesses with payments and commerce. Paytm’s mission is to serve half a billion Indians and bring them to the mainstream economy with the help of technology. About the Team: - Paytm Gold is a prominent digital gold vertical within the Paytm ecosystem, integrated seamlessly into both consumer and business applications. ⁠ - This platform empowers users to initiate and cultivate a gold savings habit with investments starting from as low as ₹9.⁠ - The Paytm Gold team comprises seasoned professionals with extensive experience in developing and scaling successful gold-based consumer products. Key Responsibilities: - Contribute to product development and strategy for the Gold Team. - Assist in market research and competitive analysis. - Support cross-functional teams in product-related initiatives. Qualifications: - Strong analytical and problem-solving skills. - Excellent communication and collaboration abilities. Why join us 1. A collaborative output-driven program that brings cohesiveness across businesses through technology 2. Improve the average revenue per use by increasing the cross-sell opportunities 3. A solid 360 feedback from your peer teams on your support of their goals4. Respect, that is earned, not demanded from your peers and manager

Technical Project Manager Location: Noida Experience: 5–8 Years About the Role We are looking for a proactive Project Manager to drive end-to-end delivery of engineering programs across the Software Development Life Cycle (SDLC). The ideal candidate should have hands-on experience managing technical projects, strong knowledge of Agile methodologies, expertise in Jira and Confluence, and the ability to collaborate effectively with Product, Engineering, and Leadership teams. Key Responsibilities Manage end-to-end technical project delivery across the SDLC. Drive sprint planning, backlog grooming, release planning, and cross-team coordination. Configure and manage Jira, Confluence, dashboards, and project documentation. Track project progress, dependencies, risks, and delivery milestones. Monitor engineering metrics such as velocity, cycle time, throughput, and sprint predictability. Partner with Product, Engineering, and Leadership to ensure timely execution and alignment. Maintain RAID logs, project reports, and status updates. Continuously improve project management processes and delivery efficiency. Requirements 4–5 years of Project/Program Management experience in engineering or product organizations. Strong understanding of Agile, Scrum, Kanban, and SDLC. Hands-on experience with Jira and Confluence. Proven stakeholder management and cross-functional coordination skills. Experience tracking engineering delivery metrics and managing project risks. Excellent communication, problem-solving, and organizational skills. Bachelor's degree in Engineering, Computer Science, Business, or a related field.

Title: Product Management Intern About Paytm Group: Paytm is India's leading mobile payments and financial services distribution company. Pioneer of the mobile QR payments revolution in India, Paytm builds technologies that help small businesses with payments and commerce. Paytm’s mission is to serve half a billion Indians and bring them to the mainstream economy with the help of technology. About the Team: Our Key Offerings are divided into 5 broad categories as follows: • Entertainment • Digital Platforms • CVM Solutions • Enterprise Services • Financial Platforms About the Role: We are looking for enthusiastic Product Interns to join our Product & Integrations team and support the execution of key SuperApp and digital experience initiatives. The role will provide hands-on exposure to product planning, documentation, user journey analysis, competitor research, and coordination with design and engineering teams. Key Responsibilities: *Assist in preparing product requirement documents (PRDs), user stories, and flowcharts *Conduct competitor and market research *Support in sprint planning and QA coordination *Help document platform behavior and test cases *Coordinate with cross-functional teams to track execution *Assist in maintaining dashboards, trackers, and reporting Preferred Skills: *Strong written and verbal communication *Understanding of digital/mobile product lifecycle *Basic familiarity with tools like Jira, Confluence, Excel/Sheets, or Figma is a plus *Curiosity to learn and contribute in a fast-paced environment Why join us? - A collaborative output driven program that brings cohesiveness across businesses through technology - Improve the average revenue per use by increasing the cross-sell opportunities - A solid 360 feedback from your peer teams on your support of their goals - Respect, that is earned, not demanded from your peers and manager Compensation: If you are the right fit, we believe in creating wealth for you With enviable 500 mn+ re

About Paytm Paytm is a pioneer of digital payments in India, serving over 450 million consumers and 45 million merchants across payments, financial services, and commerce. Over the years, Paytm has built deep in-house capabilities across technology, data, and operations to operate at scale with high reliability. Paytm is building a full stack AI platform focussed on Inference and Agents, enabling large enterprises to deploy AI driven automation across sales, service, operations, and analytics. The Inference and Agentic AI team operates as a cross functional unit spanning engineering, product, data science, business management, and sales, and owns the full lifecycle of AI. Role Overview Paytm is looking to hire Sales Operations Managers to drive financial and operational rigor across its AI Inference and Agentic AI business. This role sits at the core of sales operations, working closely with sales, business management, and central finance teams to ensure accurate billing, collections, and revenue recognition. The role involves owning the full order to cash lifecycle, strengthening revenue assurance, and managing procurement and vendor operations for the AI charter. The candidate will play a key role in building scalable, audit ready systems that improve financial control, reduce leakage, and enable efficient business growth. Key Responsibilities Order to Cash Operations Own end to end invoicing for enterprise AI deals from contract trigger to invoice generation, dispatch, and acknowledgement. Maintain a central invoicing tracker covering deal terms, billing milestones, invoice status, and collections. Coordinate with central finance and accounts receivable teams to ensure GST compliant, PO aligned, and accurately booked invoices. Drive collections follow ups with enterprise clients in partnership with business teams and escalate overdue receivables. Manage billing adjustments including credit notes, disputes, and corrections. Revenue Assurance and Financial Co

Title: Product Management Intern About Paytm Group: Paytm is India's leading mobile payments and financial services distribution company. Pioneer of the mobile QR payments revolution in India, Paytm builds technologies that help small businesses with payments and commerce. Paytm’s mission is to serve half a billion Indians and bring them to the mainstream economy with the help of technology. About the Team: Our Key Offerings are divided into 5 broad categories as follows: • Entertainment • Digital Platforms • CVM Solutions • Enterprise Services • Financial Platforms About the Role: We are looking for enthusiastic Product Interns to join our Product & Integrations team and support the execution of key SuperApp and digital experience initiatives. The role will provide hands-on exposure to product planning, documentation, user journey analysis, competitor research, and coordination with design and engineering teams. Key Responsibilities: *Assist in preparing product requirement documents (PRDs), user stories, and flowcharts *Conduct competitor and market research *Support in sprint planning and QA coordination *Help document platform behavior and test cases *Coordinate with cross-functional teams to track execution *Assist in maintaining dashboards, trackers, and reporting Preferred Skills: *Strong written and verbal communication *Understanding of digital/mobile product lifecycle *Basic familiarity with tools like Jira, Confluence, Excel/Sheets, or Figma is a plus *Curiosity to learn and contribute in a fast-paced environment Why join us? - A collaborative output driven program that brings cohesiveness across businesses through technology - Improve the average revenue per use by increasing the cross-sell opportunities - A solid 360 feedback from your peer teams on your support of their goals - Respect, that is earned, not demanded from your peers and manager Compensation: If you are the right fit, we believe in creating wealth for you With enviable 500 mn+ re

Client Onboarding Manager – Inference & Agentic AI | Paytm (Noida) About the Role Paytm is a pioneer of digital payments in India, serving over 450 million consumers and 45 million merchants across payments, financial services, and commerce. Over the years, Paytm has built deep in-house capabilities across technology, data, and operations to operate at scale with high reliability. Paytm is building a full stack AI platform focussed on Inference and Agents, enabling large enterprises to deploy AI driven automation across sales, service, operations, and analytics. The Inference and Agentic AI team operates as a cross functional unit spanning engineering, product, data science, business management, and sales, and owns the full lifecycle of AI solutions from opportunity discovery to deployment and scale. Key Responsibilities Own client onboarding from sales handover to go-live. Understand client workflows, systems, and integration requirements. Coordinate with Product, Engineering, and Client teams for seamless deployment. Manage onboarding timelines, milestones, and stakeholder communication. Conduct client training sessions and drive product adoption. Track onboarding KPIs, client satisfaction, and implementation success. Gather client feedback and support continuous product improvements. Ideal Candidate 2–5 years of experience in Client Onboarding, Implementation, Customer Success, or Solutions Engineering. Experience in SaaS, Fintech, Enterprise Technology, or AI products preferred. Good understanding of APIs, integrations, CRM systems, and enterprise workflows. Strong project management, problem-solving, and stakeholder management skills. Excellent communication and client-facing abilities. Bachelor’s degree in Engineering, Business, or related field. Location: Noida Why Join? Be part of Paytm’s fast-growing AI business and work closely with enterprise clients to deliver cutting-edge AI-driven automation solutions at scale.

Role Overview As a Key Account Manager / Enterprise Account Manager, you will own strategic relationships with leading D2C, digital-first, and retail brands. You will help them drive customer acquisition, engagement, retention, and support through the Paytm Pi Marketing platform—our AI-powered customer engagement platform. In this role, you will be responsible for driving new business, growing existing accounts, and positioning our comprehensive suite of solutions across Enterprise CPaaS, AI Agents, and Omnichannel Customer Engagement. Key Responsibilities 1. Business Development & Revenue Portfolio Ownership: Own the acquisition and growth of a strategic portfolio of D2C, e-commerce, and retail brands. Target Achievement: Consistently deliver on annual revenue, gross margin, and account growth targets. Expansion: Proactively identify and execute cross-sell and upsell opportunities across the full product suite. Stakeholder Engagement: Build, nurture, and manage strong executive relationships with CXOs and decision-makers across Marketing, CRM, Digital, Customer Experience (CX), Support, Product, and E-commerce teams. 2. Sales & Account Growth End-to-End Sales Lifecycle: Lead the complete sales lifecycle—from initial solution mapping and commercial negotiation to final closure and account expansion. Strategic Planning: Develop and execute comprehensive account plans for key enterprise clients. Adoption & Performance: Drive long-term product adoption, platform usage, and account retention. Metrics & KPIs: Continuously track key business metrics, including revenue growth, adoption rates, and customer success KPIs. 3. Solutioning Understand complex customer challenges and architect tailored solutions across: Enterprise CPaaS: WhatsApp, SMS, Voice, Email, and RCS AI Agents Omnichannel Customer Engagement Conversational Commerce 4. Cross-Functional Collaboration Product & Engineering: Share critical customer feedback, adoption barriers, feature requests, and market

About Paytm Group: Paytm is India's leading mobile payments and financial services distribution company. Pioneer of the mobile QR payments revolution in India, Paytm builds technologies that help small businesses with payments and commerce. Paytms mission is to serve half a billion Indians and bring them to the mainstream economy with the help of technology. About the Role This role will drive integrations between Paytm EDC and other billing POS providers, enabling seamless merchant experiences and improving adoption across key segments. Key Responsibilities * Own end-to-end integration lifecycle Work with product team to enable seamless EDC + billing interoperability. * Drive technical and business alignment between Paytm product and partner teams. * Identify high-impact POS platforms and prioritize integrations based on merchant demand and revenue potential. * Ensure smooth onboarding, testing, deployment, and post-integration support. * Act as the bridge between business, product, and engineering teams. Ideal Candidate Profile * 5–7 years of relevant experience in POS integrations, fintech, SaaS, or payments ecosystem. * Strong understanding of billing software / POS systems / APIs / integrations. * Ability to work closely with technical teams while driving business outcomes. * Experience in merchant-facing solutions or retail tech ecosystems is a plus. * Strong problem-solving and stakeholder management skills. * Based in Delhi (mandatory requirement). Why join us • A collaborative output driven program that brings cohesiveness across businesses through technology. • Improve the average revenue per use by increasing the cross-sell opportunities. •A solid 360 feedback from your peer teams on your support of their goals. • Respect, that is earned, not demanded from your peers and manager. Compensation: If you are the right fit, we believe in creating wealth for you With enviable 500 mn+ registered users, 17 mn+ merchants and depth of data in our ecosyst

About the Role We are looking for an experienced Customer Retention & Loyalty Manager to drive customer engagement, repeat transactions, and long-term customer value. The ideal candidate will own retention strategy, loyalty programs, CRM campaigns, and lifecycle marketing initiatives to improve customer stickiness and maximize Customer Lifetime Value (LTV). The role requires a strong understanding of customer behavior, data analytics, CRM platforms, and loyalty frameworks, preferably in Travel, E-commerce, Fintech, or Consumer Internet businesses. Key Responsibilities Define and execute customer retention and loyalty strategies across customer lifecycle stages. Design and manage loyalty programs, membership offerings, rewards, cashback, and engagement initiatives. Drive repeat transactions and improve customer retention metrics through targeted CRM campaigns. Develop customer segmentation and personalization strategies using behavioral and transactional data. Own lifecycle communication across Push, Email, SMS, WhatsApp, and in-app channels. Monitor and optimize key metrics such as Retention Rate, Churn Rate, Repeat Purchase Rate, Engagement Rate, and LTV. Conduct cohort analysis and identify opportunities to improve customer stickiness. Partner with Product, Growth, Marketing, Analytics, and Business teams to launch retention initiatives. Drive A/B testing and experimentation to improve campaign performance and customer engagement. Build dashboards and reporting mechanisms to track loyalty and retention performance. Manage CRM and marketing automation platforms for campaign execution and optimization. Requirements 8+ years of experience in Customer Retention, Loyalty, CRM, Lifecycle Marketing, or Customer Engagement. Experience in Travel, E-commerce, Fintech, Consumer Internet, or Digital Platforms preferred. Proven track record of improving retention, repeat transactions, and customer lifetime value. Hands-on experience with CRM too