Representative I Client Support in India

OUR MISSION At Redwood, we empower our customers with lights-out automation for their mission-critical business processes. ABOUT US Redwood Software is the leader in full stack automation fabric solutions for mission-critical business processes. With the first SaaS-based composable automation platform specifically built for ERP, we believe in the transformative power of automation. Our unparalleled solutions empower you to orchestrate, manage and monitor your workflows across any application, service or server — in the cloud or on premises — with confidence and control. Redwood’s global team of automation experts and customer success engineers provide solutions and world-class support designed to give you the freedom and time to imagine and define your future. Get out of the weeds and see the forest, with Redwood Software. CORE VALUES One Team. One Redwood Make Your Own Weather Obsess over Customer Success Work the Problem Be Curious Own the Outcome Respect Each Other YOUR IMPACT The Level 1 Support Representative is an early-career technical support professional who delivers high-quality technical support to Redwood customers by managing customer inquiries, performing initial troubleshooting, and resolving routine to moderately complex issues. As the first line of customer interaction, this role ensures an excellent support experience through clear communication, accurate documentation, adherence to SLAs, and strong troubleshooting skills. The L1 support representative follows established processes and collaborates with internal teams. This role focuses on developing product knowledge, strengthening diagnostic skills, and building confidence in handling customer cases with growing autonomy. Manage incoming customer tickets with moderate autonomy, ensuring timely responses, clear communication, and accurate updates. Perform initial troubleshooting and gather required information to diagnose issues. Escalate cases a

We are a global team of innovators and pioneers dedicated to shaping the future of observability. At New Relic, we build an intelligent platform that empowers companies to thrive in an AI-first world by giving them unparalleled insight into their complex systems. As we continue to expand our global footprint, we're looking for passionate people to join our mission. If you're ready to help the world's best companies optimize their digital applications, we invite you to explore a career with us! Ready to Hunt Big Fish on a Global Stage? Are you an ambitious sales professional who thrives on cracking open hard-to-reach enterprise accounts? Do you want to represent a category-defining SaaS platform while building a career at our Global Capability Center (GCC) right here in Bengaluru? At New Relic, our Outbound Sales Development Representatives (SDRs) are the strategic vanguard of our global sales engine. In this role, you won't be sitting back waiting for inbound leads to trickle in—you'll be actively pursuing Fortune 500 decision-makers, mapping complex corporate hierarchies, and opening doors across the globe. Partnering directly with senior Account Executives, you’ll learn the art of enterprise sales while driving real business impact on a global scale. What You'll Do Master Pure Outbound Hunting : Be the tip of the spear. Uncover and create high-value opportunities through targeted cold calling, hyper-personalized messaging, and multi-channel executive engagement across international markets. Target the Global 2000 : Perform deep account research to map out massive enterprise org charts, identifying key tech leaders, decision-makers, and business pain points. Co-Strategize with Enterprise AEs : Work closely with senior account teams to build account-based outreach strategies tailored to complex, multi-stakeholder enterprise deals. Lead High-Level Business Conversations : Ditch generic sales pitches. You’ll engage enterprise buyers around real operational challenges,

At Snowflake, we are powering the era of the agentic enterprise. To usher in this new era, we seek AI-native thinkers across every function who are energized by the opportunity to reinvent how they work. You don’t just use tools; you possess an innate curiosity, treating AI as a high-trust collaborator that is core to how you solve problems and accelerate your impact. We look for low-ego individuals who thrive in dynamic and fast-moving environments and move with an experimental mindset — who rapidly test emerging capabilities to discover simpler, more powerful ways to deliver results. At Snowflake, your role isn't just to execute a function, but to help redefine the future of how work gets done. Sales Development Representative (Outbound) — Commercial At Snowflake, we are building the future of the data-driven enterprise. We are looking for a Sales Development Representative (Outbound) who thrives on the hunt — someone who creates pipeline from nothing, works at high volume, and knows how to qualify fast and move faster. This is a pure outbound role targeting the commercial segment. There is no inbound queue to rely on. You will prospect cold, build your own account list when needed, and generate a consistent volume of high-quality meetings and opportunities for Account Executives. If you are motivated by the challenge of opening doors that aren't already open, this role is built for you. The person we are looking for combines relentless outbound drive with sharp commercial judgement. You know how to find the right accounts, reach the right people, and quickly determine whether there's a real opportunity — or move on. AS A SALES DEVELOPMENT REPRESENTATIVE (OUTBOUND) AT SNOWFLAKE, YOU WILL: Generate pipeline through high-volume outbound prospecting — cold calling, cold email, LinkedIn, and multi-channel sequencing Build and maintain your own target account lists using online research, intent signals, firmographic data, and competitive intelligence — with or without

As a Sales Development Representative (SDR), you will prospect, qualify, and generate customer leads to assist in Datadog’s overall business growth segment. By partnering with internal stakeholders, you will help IT and Technology innovators across markets recognize Datadog’s impact in their digital transformation and migration to the cloud. SDRs have the opportunity to grow their careers in Sales and continue contributing to Datadog team success. At Datadog, we place value in our office culture - the relationships and collaboration it builds and the creativity it brings to the table. We operate as a hybrid workplace to ensure our Datadogs can create a work-life harmony that best fits them. What You’ll Do: Collaborate cross-functionally with various Datadog teams Drive initial prospect qualification and schedule discovery meetings Develop, present, and implement strategies for acquiring new business Conduct outbound outreach by cold calling and emailing prospective customers Learn to follow a well-defined methodology to help identify a customer's unique needs Who You Are: Motivated by a career in sales Someone with an innate curiosity to learn Have a desire to succeed alongside teammates Proven in your written and verbal communication Comfortable with being able to learn from rejection Datadog values people from all walks of life. We understand not everyone will meet all the above qualifications on day one. That's okay. If you’re passionate about technology and want to grow your experience, we encourage you to apply. Benefits and Growth: High income earning opportunities based on self performance New hire stock equity (RSU) and employee stock purchase plan (ESPP) Continuous professional development, product training, and career pathing Sales training in MEDDIC and Command of the Message Intra-departmental mentor and buddy program for in-house networking An inclusive company culture, opportunity to join our Community Guilds G

3. Promote the Company's Medical Products to Doctors, Pharmacists, and Other Relevant Healthcare Professionals to Achieve Sales Targets Conduct Regular Market And Competitor Research And Identify New Developments To Drive Business Strategies, Including New Products, Competitive Pricing, Etc. Follow-Up And Build Customer Relationships To Get Feedback And Repeat Business. Identify new potential doctors and business areas Maintain strong relationships with stockiest and retailers Ensure proper stock availability and order generation

customer care representative (CSR) is a professional who acts as the primary point of contact between a company and its customers. They are responsible for ensuring customer satisfaction by addressing issues, responding to inquiries, and providing information about the company's products and services. CSRs can work in many industries, including retail, insurance, tech, and education. Their responsibilities may include: Answering customer questions Helping customers compare products and services Resolving customer complaints Taking orders or processing payments Making changes to customer accounts Handling returns and exchanges Addressing billing concerns Keeping records of customer interactions CSRs can communicate with customers in person, by phone, or by computer via chat or email. They often act as product experts, and may be able to demonstrate how to use a product or perform basic troubleshooting. When choosing a CSR, it's important to consider the specific needs of the business. For example, a business that handles a lot of technical inquiries might need a CSR with strong technical skills. customer service representative is an individual who interacts with customers on behalf of a company or organization in order to provide help in resolving any issues or inquiries they may have

About Ema Ema is building the world’s leading Agentic AI platform to transform enterprise productivity. We enable organizations to delegate repetitive tasks to Ema, the Universal AI Employee, delivering 10x gains in workforce efficiency, across functions. Founded by former executives from Google, Coinbase, Flipkart, and Okta, our team includes engineers from premier tech companies and graduates of Stanford, MIT, UC Berkeley, CMU, and IITs. We are backed by industry leading investors including Accel, Naspers/Prosus, Section32, and angels like Sheryl Sandberg and Dustin Moskovitz. Headquartered in Silicon Valley and with offices in London, Bangalore and Vancouver, Ema is at the frontier of what Agentic AI can do in production — we ship real systems that run real business processes at scale. The Role We are hiring an experienced Enterprise Business Development Representative (BDR) to own strategic account development and generate high-quality sales qualified leads (SQLs) with senior enterprise stakeholders. This is a high-impact, outbound-focused role built for someone who knows how to break into complex accounts, build credibility with executives, and create a real pipeline — not just activity. You will operate at the center of Ema's go-to-market motion, partnering closely with Sales and Marketing to build repeatable enterprise pipeline generation. This role supports the US market and requires working US business hours. What You'll Do Own outbound prospecting including defining your set of target enterprise accounts Identify, engage, and qualify Directors, VPs, and C-level decision-makers at $1B+ revenue organizations Develop account entry strategies and multi-thread across buying committees Drive prospects from cold outreach through qualification to booked SQLs using multiple channels (email, cold calls, LinkedIn) Partner with Account Executives to ensure strong handoff and pipeline conversion Own your book of business — know your metrics, your pipeline value, and yo

At Snowflake, we are powering the era of the agentic enterprise. To usher in this new era, we seek AI-native thinkers across every function who are energized by the opportunity to reinvent how they work. You don’t just use tools; you possess an innate curiosity, treating AI as a high-trust collaborator that is core to how you solve problems and accelerate your impact. We look for low-ego individuals who thrive in dynamic and fast-moving environments and move with an experimental mindset — who rapidly test emerging capabilities to discover simpler, more powerful ways to deliver results. At Snowflake, your role isn't just to execute a function, but to help redefine the future of how work gets done. At Snowflake, we are building the future of the data-driven enterprise. We are looking for a Sales Development Representative (Inbound) who operates with a seller mindset, responds with speed and precision to inbound demand, and is driven by revenue impact — not just activity metrics. This is not a traditional SDR role focused on meeting bookings. You will be Snowflake's first point of contact for enterprise buyers who have already raised their hand — through demo requests, trial signups, content downloads, event registrations, and partner referrals. Your job is to qualify that interest fast, engage with insight, and convert it into high-quality pipeline alongside Account Executives. The person we are looking for shares our passion about reinventing the data platform and thrives in a high-volume, high-variety environment. That means bringing structure and judgement to every inbound interaction, maintaining deep knowledge of Snowflake's platform and competitive landscape, and partnering tightly with both Marketing and Sales to close the loop between demand and revenue. AS A SALES DEVELOPMENT REPRESENTATIVE (INBOUND) AT SNOWFLAKE, YOU WILL: Respond to and qualify inbound leads with speed — time-to-first-contact and lead conversion are your primary performance signals Triage a

Key Responsibilities of a Medical Representative • Promote the company's pharmaceutical products to Doctors, Pharmacists, Hospitals, and other Healthcare Professionals to achieve sales targets. • Conduct regular market research and competitor analysis to identify new business opportunities, product trends, and competitive pricing strategies. • Build and maintain strong relationships with doctors and healthcare professionals through regular follow-ups and professional interactions. • Identify and develop new doctors, hospitals, clinics, pharmacies, and business territories to expand market coverage. • Maintain excellent relationships with stockists, distributors, wholesalers, and retailers to ensure smooth product availability. • Generate product orders and ensure adequate stock availability at retail and distribution points. • Collect customer feedback and market intelligence to support business growth and improve customer satisfaction. • Plan and execute daily field visits while maintaining accurate call reports and sales records. • Achieve monthly sales targets by implementing effective territory management and customer engagement strategies.

Key Responsibilities of a Medical Representative • Promote the company's pharmaceutical products to Doctors, Pharmacists, Hospitals, and other Healthcare Professionals to achieve sales targets. • Conduct regular market research and competitor analysis to identify new business opportunities, product trends, and competitive pricing strategies. • Build and maintain strong relationships with doctors and healthcare professionals through regular follow-ups and professional interactions. • Identify and develop new doctors, hospitals, clinics, pharmacies, and business territories to expand market coverage. • Maintain excellent relationships with stockists, distributors, wholesalers, and retailers to ensure smooth product availability. • Generate product orders and ensure adequate stock availability at retail and distribution points. • Collect customer feedback and market intelligence to support business growth and improve customer satisfaction. • Plan and execute daily field visits while maintaining accurate call reports and sales records. • Achieve monthly sales targets by implementing effective territory management and customer engagement strategies.

inbound telecaller is a customer service representative who answers incoming calls from customers. They work to resolve customer queries, provide information, and address complaints. Inbound telecallers are often the face of the company they work for. Here are some responsibilities of an inbound telecaller: Provide customer support, Identify customer needs, Suggest ways to improve products or services, Stay updated on market trends, and Meet or exceed sales targets. Inbound telecallers should have excellent verbal communication skills and be passionate about customer service. Inbound telemarketing is different from outbound telemarketing, where agents reach out to customers to make sales. Inbound telemarketing allows customers to contact a company when it's convenient for them, which can lead to higher profitability.

Customer care executives, also known as customer service representatives (CSRs), are responsible for a variety of tasks, including: Resolving customer complaints: Customer care executives are the first point of contact for customers and are responsible for addressing their concerns and solving their problems. Communicating with customers: Customer care executives communicate with customers via phone, email, social media, and in person. They use professional communication practices to ensure interactions are effective and leave a good impression.

Customer care executives, also known as customer service representatives (CSRs), are responsible for a variety of tasks, including: Resolving customer complaints: Customer care executives are the first point of contact for customers and are responsible for addressing their concerns and solving their problems.

call center executive, also known as a contact center agent or customer service representative, is a frontline employee who acts as an intermediary between customers and a company. Their responsibilities include: Handling calls: Answering incoming and outgoing calls, and transferring them to the relevant department or agent Providing customer service: Addressing customer questions, concerns, and complaints Analyzing customer data: Conducting surveys to collect customer satisfaction data, and using that data to develop new strategies Communicating with customers: Using a variety of channels, including phone, email, social media, and chat Managing orders: Overseeing the timely delivery and payment of customer orders Recommending improvements: Suggesting improvements to systems and processes to increase efficiency call center BPO executive, also known as a customer care representative (CSR), is a frontline employee who deals with customer communication and support. Their responsibilities include: Answering customer queries and complaints Providing solutions to customer problems Ensuring customer satisfaction Building strong customer relationships Communicating with customers via calls, email, chat, and social media Processing orders, forms, and applications Providing information about products and services Processing returns

call center BPO executive, also known as a customer care executive or customer service representative (CSR), is responsible for providing customer service and support to callers: Answering phones Responding to customer questions Assisting with customer issues Handling customer complaints Resolving customer complaints Ensuring a positive customer experience Building strong customer relationships BPO stands for business process outsourcing, which encompasses a broader range of activities than call centers. BPO includes customer-facing tasks like sales and marketing, as well as behind-the-scenes tasks like accounting and HR. Call centers, on the other hand, primarily focus on customer communication and support