The Customer Success Manager I oversees a portfolio of accounts and ensures an amazing customer experience, as measured by NPS, net revenue retention, referrals and product usage indicators. As the key contact point for the customer relationship on Diligent products. The CSM I will perform hands-on account management activities as well as collaborate with other team members in coordinating successful customer onboarding, training and ongoing customer relationships to ensure long-term satisfaction. Key Responsibilities Renew and grow a set of customer accounts by proactively anticipating needs, recommending additional products and services and providing an excellent customer experience as measured by revenue retention and customer product usage; Increase overall client satisfaction with Diligent measured through Net Promoter Score; Provide a seamless and ‘best in class’ customer experience through all phases of the customer lifecycle - coordinating with the client implementation and project teams, administrative staff, IT Team, and users of the Diligent application/s; Collaborate internally to be the voice of the customer across other departments, including with the sales, expansion, services, marketing, finance, customer transactions and operations teams. Be heavily intertwined with the Expansion Sales team in spotting, qualifying and passing on expansion leads Facilitation alongside the Implementation team of Diligent’s product and modules with senior stakeholders to the client including C-Suite and Directors. Build and maintain strong direct client relationships with key stakeholders & retain those relationships. Seek out client advocacy related initiatives Renewal of the existing book of Business Negotiating bigger deals Required Experience/Skills Up To 3 years of experience required Fluency in additional languages to English are desirable Build and maintain strong
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Sales Operations Lead in India
588 active opportunities · Updated October 2026
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At Dscout, we’re building the most flexible and powerful UX research platform on the market—trusted by the world’s top brands in finance (JP Morgan Chase, Intuit, Charles Schwab, PayPal), healthcare (Aya, Headspace), consumer goods (Keen, Verizon, Target, Northface), and tech (Google, Amazon, Facebook, Meta, Spotify, AirBnB). Our tools help teams deeply understand the humans behind their products, so they can build better ones. We are expanding our smart and driven team and would love for you to join us. We are looking for a Research Advisor to join our growing Customer Experience and Research (CXR) team. In this position, you will work collaboratively with Lead Research Advisors and Dscout clients to help our customers use our platform to design, recruit and field research projects. Our clients conduct research on a wide range of topics varying across: technology, retail, healthcare, and AI, just to name a few. You will have a chance to make a real difference for Dscout’s customers and build your career in the worlds of research and customer success. You are an incredible communicator and a genuine, creative problem-solver. You’re the client’s partner in learning a new digital tool to execute powerful research. You collaborate with clients as they develop research plans, and help to identify Dscout methodologies that best meet their needs. Internally, you are our clients’ champion to drive larger improvements to the platform and overall user experience. The Research Advisor position is among the most central to Dscout’s operations, and means you’ll work with people from across the company on a regular basis, especially our product, engineering and sales teams. If this sounds exciting to you, apply today! What you will do: Act as a true Dscout expert to train and educate clients on features and functionalities Provide specific recommendations for clients’ research design on Dscout Assist in running clients’ research projects on Dscout in
DR ASHWANI KUMAR VIJ : Has been retained by a Leading FMCG company, marketing a range of Chocolate / Bean etc Products on B2B model and is committed to diversity and inclusion to Select 1 Young : Sales Manager Sales Manager will run the day-to-day sales operation for Corporate Accounts and Non Corporate Accounts India. This position will be responsible for driving sales for powder, butter, liquor/mass, chocolates etc Products in India. This includes maintaining the existing customer and recruit new customers. He/ She will be working with various stakeholders internally and externally. He/She will report directly to Director India. Key responsibilities include : Develop and nurture strong relationships with key stakeholders in the customer organization and prospective customers as he/she look to build out the customer portfolio. Develop new customers, new products, and new markets; maximize volumes, sales margins, and customer profitability. Liaise with various department locally (CS, Finance, Sustainability, Warehouse, QA, Production and R&D) with regional colleagues to ensure customer satisfaction. Conduct market research and product promotion through exhibitions and other channels. Initiate workshop to increase brand awareness of the customer. Assist with Customer Service to follow up on the delivery of goods to customers, and NR on time. Provide input to marketing and R&D about new products, competitors' new items, etc. Produce timely and accurate reports of the business activities Target market. Travel requirements : up to 60% travel required About the Candidate Profile : Bachelor or Master Degree in Business Administration, Marketing, Food Science, Food Technology or similar. 6-7+ years of experience in the food industry, flavor, or palmoil. Experience in Project Management & team leadership. Outstanding presentation skills and showing can do attitude. Experience in Sales or client interaction, negotiation and persuasive communication. Go
About Ramp Ramp is building the smart infrastructure for finance teams, embedded in the transaction flow of every dollar a business spends. We automate how over $200B in annualized spend flows in and out of 70,000+ companies: authorizing payments, flagging risk, categorizing spend, and closing books. The problems are high-stakes, data-dense, and unforgiving. We hire people with high agency and high urgency. We look for slope over intercept. We care less about where you trained and more about what you’ve built. At Ramp, everyone is a builder who owns problems end to end and makes consequential decisions that shape the outcome. The median Ramp customer saves 5% and grows revenue 16% in their first year – far in excess of businesses operating without Ramp. We believe every ambitious company deserves the same. If you want to build systems that directly shape how companies move and manage billions, Ramp is the place to do it. About the Role As a Payment Operations Specialist at Ramp, you will play a key role in supporting the day-to-day execution and efficiency of Ramp’s payment operations. You’ll partner closely with the Payments Operations Lead and cross-functional teams across Product, Finance, Customer Support, Risk, and Compliance to ensure smooth and accurate payment processing, issue resolution, and operational excellence. This is a hands-on role focused on coordination, execution, and continuous improvement. You’ll be responsible for helping to maintain accurate payment flows, supporting operational projects, and assisting with cross-functional initiatives that enhance Ramp’s payment systems and risk management processes. What You'll Do Support the Payments Operations Lead in the daily management of payment workflows, including ACH, wire transfers, card payments, and Ramp Business Account transactions. Monitor and reconcile payment activity, identify discrepancies, and help investigate or resolve transaction issues. Coordinate refund and money movement processes
As the contract admin lead, the primary objective is contract management, customer relationship management and ensure smooth coordination between the mine, production, and customers for efficient sales order processing. This role also involves facilitating statutory approvals, managing coal disposal, coordinating with internal and external stakeholders, and ensuring timely documentation and billing processes to support the coal sales operation effectively. Source: Adani Group | Job ID: 32680
For over 20 years, Smartsheet has empowered teams to manage work seamlessly and scale solutions smarter. Now, in our most ambitious chapter yet, we are uniting human teams with AI agents. By orchestrating the work agents do best, automating manual tasks and uncovering insights at scale, we create the space for people to focus on what truly matters: judgment, creativity, and big thinking. That is magic at work, and it’s what we show up for every day. Our India Global Capability Center isn't just supporting global operations—we’re leading global innovation. After scaling rapidly into a best-in-class hub, we deliver the product innovation and enterprise capabilities that accelerate our global growth, profitability, and scale. As we expand Smartsheet India, we're searching for talented and motivated Principal Software Engineers with expertise in Identity and Access management who are passionate about continuous learning and eager to grow along with us in a fast-paced, innovative environment. You Will Lead the design and implementation of Smartsheet's next-generation architecture, ensuring scalability, security, and performance for millions of global users. Define and drive architecture strategy, making key technical decisions that shape the future of the platform. Architect and evolve Smartsheet's Identity and Access foundation — spanning authentication, authorization, and identity lifecycle — ensuring it scales securely across enterprise, multi-entity, and regulated environments. Craft and drive the strategy for Agentic Identity, defining how AI agents authenticate, are authorized, and are audited across the platform, and establishing identity patterns for agent-to-service and agent-on-behalf-of-user flows. Review and guide technical project designs, providing feedback during design review presentations to ensure system resilience and scalability. Take ownership of cross-functional technical initiatives, aligning teams around common architectural goals while driv
About us: Paytm is India's leading mobile payments and financial services distribution company. Pioneer of the mobile QR payments revolution in India, Paytm builds technologies that help small businesses with payments and commerce. Paytm’s mission is to serve half a billion Indians and bring them to the mainstream economy with the help of technology. About the team: EDC Retail – EDC is one of Paytm‘s business tools to help merchants grow and manage their business through simplicity and data driven technology. About the role: The person should be capable of increasing the sale of EDC machines through proper channels to the merchants across multiple locations. Expectations/ Requirements : 1. Create an inspiring team environment with an open communication culture 2. Need to drive swiping device sales in the assigned area. 3. Resolving merchant queries 4. Drive overall engage merchant base 5. Capable of hiring and building team 6. Set clear team goals 7. Delegate tasks and set deadlines 8. Oversee day-to-day operation 9. Monitor team performance and report on metrics 10 .Motivate team members 11. Discover training needs and provide coaching 12 .Listen to team members feedback and resolve any issues or conflicts 13. Recognize high performance and reward accomplishments 14. Encourage creativity and risk-taking 15. Suggest and organize team building activities Superpowers/ Skills that will help you succeed in this role 1. High level of drive, initiative and self-motivation 2. Must Have Experience in Leading Team 3. Must Be a Graduate 4. Growth Mindset Why join us : We aim at bringing half a billion Indians into the mainstream economy, and everyone working here is striving to achieve that goal. Our success is rooted in our people’s collective energy and unwavering focus on the customers, and that’s how it will always be. We are the largest merchant acquirer in India. Qualification:- Graduate/Post Graduate
About this Role OpenAI’s Finance organization is helping build the company and finance team of the future. Across Corporate Finance, Strategic Finance, Accounting, Tax, Treasury, Procurement, Real Estate & Workplace, Corporate Development, and Economic Research, teams are using OpenAI’s products to reshape core workflows, improve operating leverage, and surface practical lessons about how AI changes enterprise functions. As this work scales, Finance is becoming both a proving ground for real-world AI adoption and an increasingly important proof point for customers, and a feedback loop for Product, Research and Revenue teams. The opportunity is no longer just to capture isolated examples, but to turn them into a coherent program that strengthens OpenAI’s internal operations, informs product development, and helps the company explain what high-value enterprise AI adoption looks like in practice. The Visual Storytelling & AI Innovation Lead partners directly with the Chief of Staff to the CFO to turn Finance’s most important work into clear, visually compelling executive artifacts. This person will personally create CFO-facing presentations, board materials, executive briefings, customer-facing materials, and reusable design systems; shape the story architecture for high-stakes leadership and external moments; and establish the visual storytelling and presentation quality bar across Finance. The role will work closely with Global Affairs, Corporate Communications, Investor Relations, and Marketing to ensure this work supports broader messaging, audience, and channel strategies. The role will also turn Finance AI workflows into credible demos, proof points, and transformation stories; help Economic Research package and amplify its work; identify and elevate flagship use cases with Finance and Enterprise Platforms & Technology leaders; and develop content and materials that support customer and external engagement. This is a hands-on individual contributor ro
About Ema Ema is building the world’s leading Agentic AI platform to transform enterprise productivity. We enable organizations to delegate repetitive tasks to Ema, the Universal AI Employee, delivering 10x gains in workforce efficiency, across functions. Founded by former executives from Google, Coinbase, Flipkart, and Okta, our team includes engineers from premier tech companies and graduates of Stanford, MIT, UC Berkeley, CMU, and IITs. We are backed by industry leading investors including Accel, Naspers/Prosus, Section32, and angels like Sheryl Sandberg and Dustin Moskovitz. Headquartered in Silicon Valley and with offices in London, Bangalore and Vancouver, Ema is at the frontier of what Agentic AI can do in production — we ship real systems that run real business processes at scale. About the role As Ema scales, our corporate IT environment tools, access, devices, and compliance has outgrown an ownership-by-default model. We're hiring an IT Engineer to own it end to end. This is not a traditional helpdesk role. Ema is an agentic AI company, and we expect our own internal operations to reflect that. You'll run corporate IT while systematically automating it, using agentic tooling to remove the manual work rather than absorbing it. The measure of success in this role is how little of it remains manual after a year and every employee’s experience is great. What you'll do Agentic Workflows & Automation: Treat every recurring manual task as an automation candidate, extending existing systems and leveraging AI coding tools to design autonomous workflows. Automated Identity & Access: Shift JML lifecycles, including global employee onboarding, Okta/SCIM provisioning, and access reviews from ticket-driven processes to policy-driven automation. SaaS Lifecycle Automation: Programmatically maintain tool inventories, track utilization, and reclaim unused licenses automatically. Automated Endpoint Security: Manage fleet MDM while automating OS patching, encryption b
About the Role OpenAI’s Applications organization spans several rapidly scaling businesses across Consumer, Enterprise, Developers, and Hardware. As OpenAI expands globally, the international business is becoming an increasingly important driver of growth, requiring deeper financial visibility, regional coordination, and market-specific investment decision-making. We are hiring a senior Strategic Finance thought partner to work closely with the Business Finance Officer (BFO), regional leadership and other Strategic Finance teams to drive the financial performance of OpenAI’s international business. This role operates at the intersection of strategy, finance, and operations. You’ll help leadership understand regional performance drivers, allocate investment effectively across markets, and ensure the organization scales globally with strong financial discipline. You’ll also focus on the highest-leverage international priorities: building financial visibility across regions, improving operating rigor, identifying growth opportunities and risks, and ensuring alignment across regional leaders and central functional teams. This role is based in our San Francisco HQ. We use a hybrid work model of 3 days in the office per week and offer relocation assistance to new employees. Periodic international travel is expected, with potential opportunities to live and work from one of our regional offices over time. In this role, you will: Own financial visibility and performance management across OpenAI’s international business, including regional revenue, growth, investment efficiency, and operating metrics. Partner with regional leaders and functional teams to identify opportunities, risks, and operational bottlenecks across key international markets. Support international expansion planning by helping evaluate market opportunities, investment priorities, and regional scaling strategies. Develop executive-level reporting and financial narratives to help leadership understand inter
About the Role At Atomicwork, the People Partner role goes beyond partnering- it’s about building, operating, and scaling people programs with intent. This role is ideal for someone who enjoys being close to the business, working with senior leaders, and owning the entire employee lifecycle -from onboarding to exit-while also bringing structure, automation, and data-driven decision-making. You’ll work across multiple teams and geographies , including close collaboration with US-based stakeholders, and help shape a strong, values-led culture as the company scales. What You’ll Do Business Partnership & Stakeholder Management Partner closely with senior leaders across functions and locations Act as a trusted advisor on people matters, balancing business needs with empathy Enable leaders to make better people decisions through data and insights People Operations & Automation Own end-to-end employee lifecycle processes: onboarding, engagement, performance, transitions, and exits Build scalable, automated people processes suitable for a growing startup Ensure operational excellence while continuously improving systems and workflows Programs, Policies & Culture Design and implement HR programs aligned with Atomicwork’s cultural values Create and standardize policies that work across regions, while respecting local nuances Enable and strengthen culture through meaningful engagement initiatives, not surface-level activities Data, Problem Solving & Decision Making Take a data-driven approach to identify trends, diagnose problems, and recommend solutions Handle complex people situations with maturity, empathy, and sound judgment Bring structure to ambiguity and act decisively when required What We’re Lo
This is where your work makes a difference. At Baxter, we believe every person—regardless of who they are or where they are from—deserves a chance to live a healthy life. It was our founding belief in 1931 and continues to be our guiding principle. We are redefining healthcare delivery to make a greater impact today, tomorrow, and beyond. Our Baxter colleagues are united by our Mission to Save and Sustain Lives. Together, our community is driven by a culture of courage, trust, and collaboration. Every individual is empowered to take ownership and make a meaningful impact. We strive for efficient and effective operations, and we hold each other accountable for delivering exceptional results. Here, you will find more than just a job—you will find purpose and pride. Job Description Your Role at Baxter This is where your work saves lives. As a Principal Product Cybersecurity Engineer, you will own and direct the cybersecurity design, architecture, and analysis of medical devices, digital platforms, and connected healthcare solutions. You will serve as a cybersecurity subject matter expert, leading security initiatives from concept through deployment while providing technical leadership and mentorship across cross-functional teams. You will drive cybersecurity strategy, influence technical decision making, and ensure prod
About Ramp Ramp is building the smart infrastructure for finance teams, embedded in the transaction flow of every dollar a business spends. We automate how over $200B in annualized spend flows in and out of 70,000+ companies: authorizing payments, flagging risk, categorizing spend, and closing books. The problems are high-stakes, data-dense, and unforgiving. We hire people with high agency and high urgency. We look for slope over intercept. We care less about where you trained and more about what you’ve built. At Ramp, everyone is a builder who owns problems end to end and makes consequential decisions that shape the outcome. The median Ramp customer saves 5% and grows revenue 16% in their first year – far in excess of businesses operating without Ramp. We believe every ambitious company deserves the same. If you want to build systems that directly shape how companies move and manage billions, Ramp is the place to do it. About the Role The Employee Lifecycle Associate owns the employee experience and communications across every stage of the employee lifecycle, including onboarding, benefits, leaves of absence, role changes, relocations, offboarding, and other key employee milestones. This role will also lean in on benefits and leaves operations alongside our Benefits Lead. In this role, you'll ensure employees have a seamless, well-supported experience by designing clear communication strategies, anticipating and resolving employee questions, and building scalable resources that help employees navigate change with confidence. You'll own employee-facing communications and documentation, continuously improve our knowledge base and AI-powered Help Desk guidance, and directly support employees by answering questions and executing lifecycle requests when needed. Beyond responding to issues, you'll identify trends and opportunities to proactively improve documentation, reduce friction, and create a more intuitive self-service experience. Your goal is to make lifecycle pro
Instawork is on a mission to create meaningful economic opportunities for skilled hourly professionals in communities around the globe. Our AI-powered labor marketplace helps local businesses scale, and enables global technology companies to push the frontiers of robotics and AI. Backed by world-class investors like Benchmark, Spark Capital, Craft Ventures, Greylock, Y Combinator, and others, we’re looking for exceptional talent to reimagine the way the world works. About IRL (Instawork Robotics Labs) Researchers at UC Berkeley have identified a “100,000-year data gap” — the gulf between what trained AI language models and what physical robots actually have to learn from. Closing that gap is the defining infrastructure challenge of the physical AI era. IRL is Instawork’s answer to it. We deploy skilled workers into real commercial and residential environments — kitchens, warehouses, hotel floors, homes — to capture the high-fidelity task data that the world’s leading Robotics labs use to train their foundation models. Read more [ here ] What You'll Do Design and deliver on a learning curriculum for the Operations team that aligns with Instawork’s business objectives and scales with a growing organization; coordinate and administer training Develop a comprehensive onboarding program that encourages new team members to provide premier support for Instawork’s customers and internal stakeholders, as well as prepare them for an intensive operational role managing high volume and nuanced customer requests Collaborate with management to create training plans, develop training modules, and facilitate real-time training for Operations new hires and continuing education for tenured specialists Manage the efficacy of new hire onboarding through continuous process planning, execution, and identifying metrics for the Operations learning curriculum Establish methods for measuring and reporting on learner engagement, comprehension, and practical application Provide con
About the Team OpenAI’s mission is to ensure that artificial general intelligence benefits all of humanity. In support of that mission, the Ads Solutions team partners closely with advertisers, agencies, and strategic partners to help businesses unlock value through AI-powered advertising solutions while maintaining strong standards for user trust, platform integrity, and responsible innovation. As OpenAI’s advertising business scales, the Head of ScaledAds Sales will build the strategy and operating system for serving businesses at global scale. This leader will connect direct, reseller, and outsourced channels; turn market priorities into execution; and shape a repeatable growth model that protects advertiser outcomes and user trust. This role reports directly to the VP of Global Ads Solutions and will be a key member of their leadership team. About the Role We are seeking a Head of Scaled Ads Sales to define and scale OpenAI’s approach to serving advertisers at scale. You will set the scaled sales strategy across direct, reseller, and business-process-outsourcing (BPO) channels; identify priority markets; and translate that strategy into sequenced, measurable in-market execution. This is a highly strategic and operational leadership role responsible for scaled sales revenue growth and channel performance. You will design the reseller model, select priority vendors and markets, lead RFPs and contracting, and manage partners against clear commercial and customer-quality standards. You will also work closely with outsourced vendors in the BPO channel and test a focused mid-market sales team as a potential growth engine. The ideal candidate combines scaled go-to-market strategy, channel leadership, vendor-management discipline, experimentation, and operational rigor. You are equally comfortable building a business case, running an RFP, coaching internal and partner teams, reviewing funnel economics, and changing course quickly when market evidence challenges the plan
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