Jobs in India

Senior Manager Customer Support in Hyderabad

101 active opportunities · Updated October 2026

Explore current senior manager customer support jobs in Hyderabad. Filter by work mode, employment type, experience, department, date posted and distance.

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26/100

cooling · 11 related jobs

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-77.8%

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CH
📍 Hyderabad, TELANGANA, India· Full-time
✓ High-confidence listing
Quick readStrong listing-quality and freshness signals

Opportunity Overview: We are seeking a Senior Business Intelligence Engineer to join our Intelligence team. In this role, you will design, build, and optimize scalable data models and analytical assets that power reporting and self-service analytics across the organization. You will play a key role in strengthening our BI ecosystem by partnering closely with data platforms, and product teams to deliver high-quality, governed, and performant datasets and dashboards, while upholding best practices and standards.. This is an ideal opportunity for an experienced BI engineer who thrives in a hands-on technical role, can independently support complex initiatives, and is passionate about building clean, reliable, and scalable data foundations. This position offers the chance to have a substantial influence on the company, with the potential for rapid career advancement in a highly visible environment. What you’ll do: Collaborate with business stakeholders to understand reporting needs and translate them into functional requirements. Design, develop, and maintain BI reports, dashboards, and data visualizations using BI tools (e.g., Tableau, Power BI, etc.). Build and optimize Tableau dashboards and KPI frameworks with a focus on performance, usability, governance, and row-level security. Ensure data consistency and quality in reports by working closely with the data management team. Apply best practices in dbt modeling, testing, version control, and release management to ensure high-quality, maintainable pipelines. Perform data analysis and ad-hoc queries to support business decision-making. Stay current with industry best practices and emerging BI technologies. ISMS roles and responsibilities: Good knowledge of Information practices. Assist the manager in all the information security activities implementation and maintenance process. Ensuring the team and imparted with Competence related to Information security Responsible for implementation of secu

PythonSQLAWSAI
CH
📍 Hyderabad, TELANGANA, India· Full-time
✓ High-confidence listing
Quick readStrong listing-quality and freshness signals

Opportunity Overview: We are seeking a Senior Software Engineer - AI to join our Engineering team. In this role, you will build the intelligent agents and applications serving health insurance plans covering over 15 million people. You'll partner closely with product, data science, and clinical teams to build the foundation that transforms how clinical intelligence is delivered at scale. This is an opportunity to make a direct impact on healthcare outcomes while working with modern technologies in a fast-paced, collaborative environment. What you’ll do: Agent Development : Participate in the development, evaluation, and deployment of Cohere’s AI-powered agents and applications. Data & Retrieval Architecture : Design data and retrieval architectures that give AI agents the right context across diverse healthcare sources. Hands-On Engineering : Design, review, and own high-quality agentic code — leading releases, production deployments and on-call support. Cross-Functional Collaboration : Work closely with ML/DS teams, product teams, and architects to understand requirements and ensure systems meet business needs. Security & Compliance : Ensure all agentic components comply with healthcare security and privacy regulations (e.g., HIPAA) and adhere to industry best practices for security. Agile Development : Contribute to sprint planning, execution, and retrospectives, driving efficiency and velocity within the engineering team and collaborating closely with stakeholders to align with product goals and business priorities. ISMS roles and responsibilities: Good knowledge of Information practices. Assist the manager in all the information security activities implementation and maintenance process. Ensuring the team and imparted with Competence related to Information security Responsible for implementation of security policies and procedures and report any issues to the Information Security Manager. Required Qualifications: Must-haves Bachelor’s degree

CI/CDAgileAIGo
PE
📍 Hyderabad, India· Full-time· Hybrid
✓ Quality checked

Shape the Future with Dun & Bradstreet At Dun & Bradstreet, we believe data has the power to create a better tomorrow. As a global leader in business decisioning data and analytics, we help companies worldwide grow, manage risk, and innovate. Since 1841, businesses have trusted us to turn uncertainty into opportunity. We’re a diverse, global team that values creativity, collaboration, and bold ideas. Are you ready to make an impact and help shape what’s next? Join us! Explore opportunities at dnb.com/careers.

G
📍 Hyderabad, TELANGANA, India· Full-time
✓ High-confidence listing
Quick readStrong listing-quality and freshness signals

Senior Accountant II Key Responsibilities Taxation & Compliance : Ensure timely and accurate preparation and filing of GST, TDS, and other statutory returns. Liaise with external auditors and tax consultants for audits and tax filing. Monitor changes in Indian tax laws and ensure the company's compliance with all statutory requirements. Audit & Internal Controls : Assist in preparing for internal and external audits, ensuring proper documentation and adherence to audit requirements. Review and strengthen internal controls, identifying areas for improvement to prevent financial discrepancies. Accounting & Financial Reporting : Manage day-to-day accounting operations, including ledger maintenance, journal entries, reconciliations, and month-end closing. Prepare and review monthly, quarterly, and annual financial statements, ensuring compliance with internal controls and accounting standards. Team Collaboration: Collaborate with team members, cross-functional departments, and leadership to ensure accurate financial reporting and compliance. Documentation : Create and maintain process documentation Project: Provide support during various projects and any ad-hoc requests/deliverables Key Skills / Competencies Technical Proficiency : Expertise in tools such Oracle, Slack. Advanced MS Excel skills, Taxation Knowledge : In-depth understanding of Indian tax laws, including GST, TDS, and Income Tax. Experience in preparing and filing tax returns and ensuring compliance with statutory requirements. Financial Analysis : Ability to analyse complex financial data and provide actionable insights. Experience in budgeting, forecasting, and financial planning. Audit & Compliance : Experience in preparing for and assisting with internal and external audits. Knowledge of internal control frameworks and ability to identify areas for improvement. Communication Skills : Strong verbal and written communication skills. Ability to explain complex financial information to non-

AWSAIGoExcel
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📍 Hyderabad, TELANGANA, India· Full-time
✓ High-confidence listing
Quick readStrong listing-quality and freshness signals

Role: Senior AI Engineer Location: Hyderabad, India (Hybrid) Department: Product Development About the Role GHX is building a cutting-edge LLM-powered document understanding platform focused on classification, structured data extraction, and intelligent orchestration at scale. This is a high-impact AI engineering role where you will own the full lifecycle—from problem framing to production deployment . Initially, you will focus on prompt engineering and evaluation systems , building the quality foundation for AI performance. Over time, the role expands into agent orchestration, system architecture, and migration of rule-based systems to LLM-driven pipelines . A strong foundation in software engineering (5+ years) is essential. This role demands engineering rigor across both traditional system design and AI system behavior . Core Responsibilities 1. Prompt Engineering Design prompts for diverse document classification and extraction tasks Treat prompts as formal specifications (precise, structured, and edge-case-aware) Develop few-shot, chain-of-thought, and structured output templates Manage prompt lifecycle: versioning, testing, and rollback 2. LLM Output Evaluation Create and maintain ground truth datasets Build automated evaluation pipelines (precision, recall, field-level accuracy) Identify and resolve conceptually incorrect outputs despite surface correctness 3. AI Agent Orchestration Design multi-agent workflows for document processing Implement tool-use patterns and integrate MCP servers Optimize orchestration for scale and efficiency 4. Software Engineering Develop production-grade APIs and backend services Apply Clean Architecture / DDD principles Write maintainable, testable Python code Contribute to CI/CD, deployment, and observability systems 5. Stakeholder Collaboration Act as a bridge between business stakeholders and AI systems Translate product requirements into technical architectures Communicate system behavior, limitations, and quality

PythonAWSAzureCI/CD
G
📍 Hyderabad, TELANGANA, India· Full-time
✓ High-confidence listing
Quick readStrong listing-quality and freshness signals

Role: Senior Software Engineer Location: Hyderabad, India (Hybrid) Department: Product Development About GHX: GHX (Global Healthcare Exchange) is a leading healthcare technology company on a mission to simplify the business of healthcare and improve patient outcomes. Founded in 2000, GHX has built the GHX Global Network — the world’s largest cloud-based supply chain community connecting healthcare providers, suppliers, distributors, and partners to automate key processes, reduce costs, and increase operational efficiency. Its solutions span electronic trading, procurement automation, inventory and contract management, business intelligence, and data synchronization, helping healthcare organizations improve productivity and focus more on patient care. Over the years, GHX has enabled significant cost savings for the industry and continues to innovate with intelligent automation and AI-driven capabilities. Website: https://www.ghx.com/ LinkedIn: https://www.linkedin.com/company/ghx/ About Role: GHX’s trading platform handles millions of documents to facilitate business transactions between healthcare providers, suppliers and trading partners. The Exchange Engineering team is seeking to hire a Seasoned Engineering lead to strengthen its Engineering team in Hyderabad. This role will design, develop and scale backend platform that supports millions of transactions. Candidate must be well-versed and comfortable working in multiple aspects of a multi-tiered architecture, including but not limited to cloud-based applications and CI/CD processes. He/She should be able to demonstrate excellent problem-solving skills, be self-motivated, highly detail-oriented, able to context switch easily, work with vendor/offshore team(s), and be a strong team player. He/She will work with other engineers, managers, Product Management, QA, and Operations teams to develop innovative solutions that meet company initiatives with respect to functionality, perfo

JavaSQLMySQLMongoDB
CH
📍 Hyderabad, TELANGANA, India· Full-time
✓ High-confidence listing
Quick readStrong listing-quality and freshness signals

Opportunity Overview: We are seeking a Senior Data Engineer to contribute to the design and delivery of our cloud-native healthcare data platform. You will implement scalable data solutions built on AWS, Apache Iceberg, Lake Formation, Glue Catalog, Athena, dbt, and modern orchestration frameworks. This role combines strong hands-on engineering with collaboration across platform, analytics, and business teams. What You'll Do Data Engineering Delivery Deliver complex data engineering projects in collaboration with cross-functional teams Drive technical execution from design through production deployment Implement scalable data patterns and reusable frameworks Design and implement batch and near-real-time pipelines Build reusable ingestion, transformation, validation, and publishing frameworks Support modernization of legacy workloads Contribute to Apache Iceberg implementation and optimization Apply standards for schema evolution, partitioning, compaction, and metadata management Ensure efficient storage and query performance Implement data quality frameworks and validation layers Support observability and monitoring practices Contribute to operational excellence and reliability improvements Participate in architecture and design discussions Conduct and participate in code reviews Mentor junior engineers and share best practices ISMS roles and responsibilities Good knowledge of Information security Oversee specific business processes within the ISMS. Responsible to manage the ISMS documentation, conduct risk assessments, and implement risk treatment plans. Risk Owners are responsible for identifying, assessing, and managing risks within their areas of responsibility. They are also responsible for implementing risk treatment plans. Conduct the BCP and other test related to information security continuity along with CISO Responsible for monitoring and reporting on the performance of the ISMS. Responsible for implementation of security policies and procedures and report

PythonSQLAWSAI
CH
📍 Hyderabad, TELANGANA, India· Full-time
✓ High-confidence listing
Quick readStrong listing-quality and freshness signals

Opportunity Overview: We are seeking a Financial Analyst to join our FP&A team. This is a hands-on, detail-oriented role embedded within our Commercial organization. The right candidate brings sharp analytical instincts, a bias for action, and the ability to deliver reliable financial support at a pace that keeps up with a fast-moving sales team and pricing leader What you’ll do: Develop, maintain, and utilize pricing models to forecast profitability, revenue impact, and margin changes Analyze the cost impact of process and product improvements, incorporating them into financial and pricing models Partner with Commercial, Clinical/Operations, and Actuarial teams to develop comprehensive pricing models and present strategic summaries to executive leadership Review and approve deal opportunities, RFP responses, custom pricing structures, and discounting frameworks Gather and compile data points from internal systems to monitor financial performance, metrics, and client profiles Assist with organization-wide strategic projects and provide scenario modeling, serving as the subject matter expert for pricing strategy and inputs Support budget and forecast preparation for the sales and marketing organizations — partnering with the team to build credible, data-backed plans Utilize Adaptive Insights (Workday Adaptive Planning) to manage planning cycles, scenario modeling, and financial reporting with efficiency and accuracy Apply AI-powered analytics tools to automate routine tasks, surface insights faster, and continuously elevate the quality of financial outputs ISMS roles and responsibilities Fair understanding of Information Security practices. Align to the organization policies and procedures. Ensure to get updated with ISMS roles as assigned by the department/process heads. Required Qualifications: Must-haves 3–6 years of pricing, commercial finance, or operations finance experience; healthcare, BPO, or technology-enabled services industry background preferred Adva

AIGoExcelTableau
P
📍 Hyderabad, Telangana, India· Full-time
✓ Quality checkedCompany trend -90%

Who Are We? Postman is the world’s leading API platform, used by more than 45 million+ developers and 500,000 organizations, including 98% of the Fortune 500. Postman is helping developers and professionals across the globe build the API-first world by simplifying each step of the API lifecycle and streamlining collaboration—enabling users to create better APIs, faster. The company is headquartered in San Francisco and has offices in Boston, New York, Austin, Tokyo, London, and Bangalore - where Postman was founded. Postman is privately held, with funding from Battery Ventures, BOND, Coatue, CRV, Insight Partners, and Nexus Venture Partners. Learn more at postman.com or connect with Postman on X via @getpostman. P.S: We highly recommend reading The "API-First World" graphic novel to understand the bigger picture and our vision at Postman. About the Team : The Identity and Access Management team is responsible for building a secure, reliable, and seamless identity platform for all Postman users. This team owns the systems behind authentication, session management, access control, service accounts, invites, and other foundational identity capabilities that power the product. Postman’s identity layer is a critical part of the product experience. It sits on the path of every authenticated request and enables users, teams, and systems to access Postman securely and collaborate effectively. The team works on a mix of core platform improvements, new product capabilities, and reliability/security investments. What You’ll Do: Design, build, and evolve backend systems that power Postman’s identity and authentication platform. Own projects end to end: clarify requirements, drive technical design, implement solutions, manage rollout, and support production. Work closely with Product, Design, and Engineering teams to scope, build, test, and launch new features and platform improvements. Improve system reliability, scalability, observability, and operational readiness for service

PythonJavaNode.jsMicroservices
CH
📍 Hyderabad, TELANGANA, India· Full-time
✓ High-confidence listing
Quick readStrong listing-quality and freshness signals

Opportunity Overview: We are seeking a proactive and detail-oriented Senior Executive - Procurement & Vendor Management to oversee the smooth day-to-day functioning of our office. This role will be responsible for procurement request details gathering and confirmation, market research on requested items, sourcing and evaluation of vendors, Negotiations, Terms and conditions validation, vendor management and coordination. The ideal candidate will be highly organized, resourceful, and comfortable working in a fast-paced environment with minimal supervision. What you’ll do: Manage the complete procurement cycle, including purchase requisitions, RFQs, quotations, purchase orders, and delivery follow-ups. Identify, evaluate, onboard, and maintain relationships with reliable vendors and suppliers. Obtain and compare vendor quotations based on price, quality, delivery timelines, and commercial terms. Negotiate pricing, payment terms, contracts, and service-level agreements with vendors. Monitor vendor performance, including quality, delivery, responsiveness, and adherence to agreed terms. Maintain an updated vendor database, contracts, pricing information, and procurement records. Coordinate with internal departments to understand procurement requirements and ensure timely availability of materials/services. Prepare and Track purchase orders, deliveries, invoices, and payment status in coordination with Finance and Accounts. Resolve vendor-related issues, including delivery delays, quality concerns, pricing discrepancies, and invoice disputes. Support vendor audits, compliance checks, and periodic supplier performance reviews. Identify cost-saving opportunities and alternative suppliers. Ensure procurement activities comply with company policies, approval processes, and applicable regulations. Prepare procurement reports, vendor performance reports, cost analyses, and management dashboards. Maintain proper documentation and records for audit and compliance purpos

AIGoRustExcel
G
📍 Hyderabad, TELANGANA, India· Full-time
✓ High-confidence listing
Quick readStrong listing-quality and freshness signals

Role Overview The Executive Assistant at GHX India serves as a cornerstone of executive effectiveness and organizational culture. This role partners directly with senior leadership to keep priorities moving, while also owning the planning and execution of team events and culture programs that make GHX India a great place to work. The ideal candidate is proactive, organized, discreet, and genuinely energized by bringing people together. Key Responsibilities Executive Support for Managing Director of India Manage the calendar of the Managing Director of India, including scheduling meetings. Coordinate domestic and international travel, including flights, hotels, meals, and ground transportation; provide real-time support for itinerary adjustments due to schedule changes or disruptions. Plan and coordinate executive team events, including venue selection, catering, and onsite support; attend events as needed to stay connected with executive and team needs. Prepare, edit, and review documents, presentations, and correspondence with accuracy, clarity, and professionalism. Build comprehensive itineraries for conferences and complex travel schedules. Track and reconcile executive expenses, manage petty cash purchases, and process expense reports. Proactively assess administrative needs, prioritize tasks, and recommend effective solutions to support executive and team operations. Organize and maintain electronic and physical files per GHX Security and Compliance guidelines. Follow all GHX policies including T&E, Compliance, and Security policies. Assist with special projects and perform additional administrative duties as assigned. Culture & Events Plan and execute employee culture and events from concept to close — offsites, celebrations, recognition moments, and milestone gatherings. Partner with leadership and HR to bring the company’s values to life through meaningful, well-run experiences. Collaborate with the Branding and Marketing team to plan, review,

AIExcelMarketingPatient Care
RS
📍 Hyderabad, Telangana, India
✓ High-confidence listing
Quick readStrong listing-quality and freshness signals

About the Role Redwood is scaling public cloud infrastructure and AI features across multiple product lines, and we need a FinOps Lead to bring rigor, visibility, and accountability to that spend. This is a senior individual-contributor role with the authority to drive cross-functional cost governance directly. This role owns the translation of raw cloud cost data and AI spent into the models, forecasts, and governance mechanisms that let engineering, product, and executive leadership make informed decisions. This is not a bill-monitoring role. You will build the cost attribution infrastructure that ties cloud/AI spend to specific product lines and, ultimately, to ROI involving architecture and engineering teams to make the right trade offs and decisions in line with the strategic roadmap. The role will report to the Senior Director, Product Engineering Operations, and work closely with Cloud Engineering, the CPO's org, and engineering leadership to create cost visibility and defensibility informing leadership on efficiency strategies. Your ability to be an effective communicator, collaborative team player, and analytical thinker will be keys to success in this role. Responsibilities Cost Visibility, Attribution & Optimization Own and continuously improve cost models that attribute AWS (and other public cloud) spend by product line, team, and environment Drive tagging governance and hygiene, define standards, audit compliance, and close attribution gaps that prevent accurate cost-per-product reporting Build shared cost allocation models to drive transparency into per-team cost drivers where there are prevalent savings plans, reserved instances and network charges Build toward feature-level cost attribution that connects infrastructure spend to product ROI, not just aggregate bill totals Create and manage optimization programs with achievable savings targets, including working across engineering and finance to rightsize, clean up and modernize infrastructur

SQLAWSKubernetesAI
CH
📍 Hyderabad, TELANGANA, India· Full-time
✓ High-confidence listing
Quick readStrong listing-quality and freshness signals

Opportunity overview The Learning & Development Specialist will work in support of the UM Service Operations Team at Cohere Health who conduct reviews and decision Prior Authorization requests for a patient’s medical insurance. You will implement training processes to improve staff performance and onboard new hire employees to the Cohere Operations teams, You will provide support to all functions within the Training & Quality department. With a solid foundation in Training, you are expected to be flexible and nimble in your role to manage short- and long-term projects as well as dealing with day-to-day tasks. What you’ll do: Facilitate training for the New Hire onboarding and continuous improvement of the Service Operations Staff Work with onshore teams to Develop and maintain Training materials Perform Quality Audit checks as required Coach team members for improvement Provide reporting on performance and key areas of Training Performance to Sr Leadership Lead and facilitate training programs for new-hire onboarding and ongoing development, ensuring Service Operations staff are fully prepared to meet performance, quality, and compliance expectations Design, develop, and continuously refine training materials, job aids, and workflow documentation to support new products, process changes, and organizational initiatives Conduct judgment-based quality audits across operational workflows, applying clinical and operational standards to evaluate accuracy, compliance, and readiness Provide targeted coaching and performance improvement guidance, using audit findings and behavioral insights to elevate competency, accuracy, and decision-making across teams Analyze training and quality data to identify trends, performance gaps, and opportunities, synthesizing insights into clear recommendations for senior leadership Build and deliver regular reporting on training outcomes, competency progression, audit results, and operational readiness, shaping leade

AIGoAuditingClinical
CH
📍 Hyderabad, TELANGANA, India· Full-time
✓ High-confidence listing
Quick readStrong listing-quality and freshness signals

Opportunity Overview: As a Staff Data Scientist at Cohere Health, you will serve as a technical leader across high-priority initiatives, shaping how data science is applied to some of the most complex challenges in healthcare. You’ll drive the design of advanced analytical and modeling solutions, influence strategic direction, and partner deeply across Product, Clinical, and Engineering to deliver scalable, high-impact outcomes. This role goes beyond execution. You’ll define approaches, set standards, and guide others in solving ambiguous, high-leverage problems. You’ll play a critical role in advancing the maturity of data science at Cohere while contributing directly to improving clinical and operational decision-making. What you’ll do: Lead the design and execution of complex, high-impact data science initiatives across multiple domains Define analytical frameworks and modeling approaches for ambiguous, strategic problem spaces Partner with senior stakeholders to shape problem definition, prioritize opportunities, and influence decision-making Develop and deploy advanced models and scalable analytical solutions that drive measurable outcomes Establish best practices for experimentation, model development, and analytical rigor across the team Mentor and guide other data scientists, providing technical leadership and elevating team capabilities Drive cross-functional alignment to ensure solutions are practical, scalable, and integrated into workflows ISMS roles and responsibilities: Good knowledge of Information security Oversee specific business processes within the ISMS. Responsible to manage the ISMS documentation, conduct risk assessments, and implement risk treatment plans. Risk Owners are responsible for identifying, assessing, and managing risks within their areas of responsibility. They are also responsible for implementing risk treatment plans. Conduct the BCP and other test related to information security continuity along with CISO Responsible for monitor

PythonAWSMachine LearningAI
T
📍 Hyderabad, Telangana, India
✓ High-confidence listing
Quick readStrong listing-quality and freshness signals

Aliases: Staff Engineer, Senior Staff Engineer, Lead Engineer, Senior Technical Lead, Senior Architect, Platform Architect, Data Architect, Solutions Architect (Engineering), Principal Engineer at a smaller company About Truveta Truveta is the world's first health provider-led data platform with a vision of Saving Lives with Data. Our mission is to enable researchers to find cures faster, empower every clinician to be an expert, and help families make the most informed decisions about their care. Achieving Truveta's ambitious vision requires an incredible team of talented and inspired people with a unique combination of health, software, and big data expertise who share our company values. This opportunity Join the founding team of the Truveta India Development Center and play a pivotal role in shaping its future. As one of the early members, you will help build and scale a high-impact organization while contributing to the products and platforms that advance healthcare through data and AI. This is an unusual chance to influence both the technical direction and the culture of a growing global engineering hub. The Data Platform group in India owns parts of the pipeline that ingests, processes, stores, and serves healthcare data at a scale very few organizations operate at. Patients, doctors, and medical researchers deserve the same engineering rigor that has transformed other industries, and that is the work: correctness under volume, reliability under failure, and speed without cutting the corners that regulated health data does not allow anyone to cut. Who we need We are seeking engineers who think in platforms. You will own a processing domain or a multi-team data capability, define its architecture, and make that architecture legible enough that the teams building inside it can move quickly without asking permission. The problems at this level are the recurring ones: the class of data-quality defect that keeps retu

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