Assistant Manager - Customer Lifecycle Management
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Role overview
Job description
CRM Assistant Manager/Manager – Customer Lifecycle & Retention Location: Mumbai (Onsite) Experience: 3–5 Years Department: CRM / Customer Lifecycle Management About the Role We are looking for a data-driven and customer-focused CRM Executive to manage customer lifecycle journeys, engagement campaigns, and retention initiatives across multiple communication channels. The ideal candidate should have hands-on experience with CRM automation platforms such as CleverTap, WebEngage, MoEngage or similar tools. The role involves building and optimizing automated customer journeys, audience segmentation, campaign execution, experimentation, and performance analysis to drive engagement, retention, and revenue growth. Key Responsibilities Create, manage, and optimize lifecycle journeys across Email, WhatsApp, SMS, Push Notifications, In-App, and other channels. Build and execute automated customer j
…About this listing
- Source: Ketto Online Ventures Pvt Ltd's official careers site (via Keka) · last confirmed on the source 27 Oct 2026
- Posted 31 Aug 2026
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Role market pulse
How ASSISTANT MANAGER demand looks in India
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359
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Salary listed
5.8%
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What they are looking for
Skills & requirements
Qualification
Required Skills & Qualifications 3–5 years of experience in CRM, Lifecycle Marketing, Retention Marketing, or Customer Engagement
Department · Marketing > Product Marketing
Hiring company
Ketto Online Ventures Pvt Ltd
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