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Active1mo ago

Assistant Manager - Customer Lifecycle Management

Ketto Online Ventures Pvt Ltd·📍 Mumbai, Maharashtra, India

Employment

FULL TIME

Work mode

On-site

Experience

3–5 years

Salary

Not disclosed

Salary not disclosed

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Role overview

Job description

CRM Assistant Manager/Manager – Customer Lifecycle & Retention Location: Mumbai (Onsite) Experience: 3–5 Years Department: CRM / Customer Lifecycle Management About the Role We are looking for a data-driven and customer-focused CRM Executive to manage customer lifecycle journeys, engagement campaigns, and retention initiatives across multiple communication channels. The ideal candidate should have hands-on experience with CRM automation platforms such as CleverTap, WebEngage, MoEngage or similar tools. The role involves building and optimizing automated customer journeys, audience segmentation, campaign execution, experimentation, and performance analysis to drive engagement, retention, and revenue growth. Key Responsibilities Create, manage, and optimize lifecycle journeys across Email, WhatsApp, SMS, Push Notifications, In-App, and other channels. Build and execute automated customer j

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About this listing

  • Source: Ketto Online Ventures Pvt Ltd's official careers site (via Keka) · last confirmed on the source 27 Oct 2026
  • Posted 31 Aug 2026

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Role market pulse

How ASSISTANT MANAGER demand looks in India

62/100 · steady

Live jobs

359

Posted 30d

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Remote share

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Salary listed

5.8%

Salary trend 1Y

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What they are looking for

Skills & requirements

Problem Solving AbilityAbility to work/deliver under pressureAttitude and behavior in the workplaceCommunication →

Qualification

Required Skills & Qualifications 3–5 years of experience in CRM, Lifecycle Marketing, Retention Marketing, or Customer Engagement

Department · Marketing > Product Marketing

Hiring company

Ketto Online Ventures Pvt Ltd

Media & Marketing

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