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Active1w ago

Associate Customer Success Manager

GoKwik·📍 Gurugram, Haryana, India

Employment

FULL TIME

Work mode

On-site

Experience

1–3 years

Salary

₹7L – ₹10L/yr

OverviewJob pulseRequirementsCompanySimilar jobs

Role overview

Job description

About GoKwik GoKwik is a growth operating system for D2C and eCommerce brands, powering merchants across checkout optimisation, RTO reduction, payments, retention, and post-purchase engagement. Today, GoKwik enables 15,000+ merchants globally, processes ~$2 billion in GMV, and is rapidly scaling across India and international markets. Why This Role Matters This is not traditional account management—it is growth ownership. As an Associate Customer Success Manager, you will directly influence how leading D2C brands maximise checkout performance, improve conversion rates, and drive revenue growth. Every recommendation, insight, and initiative you drive contributes to measurable business impact across merchant growth, customer experience, and retention. What You'll Own Support day-to-day merchant relationships, helping drive product adoption, engagement, and value realisation from KwikChecko

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About this listing

  • Listed from GoKwik's careers site via Keka · last confirmed on the source 25 Oct 2026
  • Posted 13 Oct 2026

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Role market pulse

How Customer Success Manager demand looks in India

28/100 · cooling

Live jobs

16

Posted 30d

4

30d movement

-55.6%

Remote share

18.8%

Salary listed

25%

Salary trend 1Y

Not enough history

More Customer Success Manager jobs →Salary intelligence →Career path →Tailor resume →Compare role demand →

What they are looking for

Skills & requirements

customer Success →Business growth →d2c →customer lifecycle →retention →Problem-solving →

Qualification

Who You Are 1–3 years of experience in B2B SaaS, Payments, FinTech, eCommerce, or D2C ecosystems Proven ability to drive product adoption and influence stakeholders in customer-facing roles

Department · Merchant Success

Hiring company

GoKwik

Consulting

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