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Active2w ago

Senior Associate - Business Operations

GoKwik·📍 Gurugram, Haryana, India

Employment

FULL TIME

Work mode

On-site

Experience

2–4 years

Salary

₹3L – ₹5L/yr

Role overview

Job description

About GoKwik GoKwik is building the growth operating system for D2C and eCommerce brands, enabling businesses to optimise checkout, reduce RTO, power payments, drive retention, and unlock post-purchase engagement. With 15,000+ merchants globally and a growing presence across India, the UK, Europe, and the US, GoKwik is building technology and financial infrastructure that powers the next generation of digital commerce. Why This Role Matters As a Senior Associate – Business Operations, you will play a critical role in ensuring a seamless shipping experience for GoKwik’s merchants. You will be responsible for handling shipment-level queries, resolving operational issues, managing support tickets, and coordinating with internal Operations and Account Management teams to ensure timely resolution. The role requires strong ownership, attention to detail, and the ability to operate effectively

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About this listing

  • Listed from GoKwik's careers site via Keka · last confirmed on the source 25 Oct 2026
  • Posted 8 Oct 2026

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Role market pulse

How Senior Associate demand looks in India

42/100 · watch

Live jobs

17

Posted 30d

9

30d movement

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Salary listed

0%

Salary trend 1Y

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What they are looking for

Skills & requirements

Qualification

Who You Are 2–4 years of experience in Business Operations, Customer Success, Customer Support, Operations, or a similar role

Department · Business Operations

Hiring company

GoKwik

Consulting

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