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Active6mo ago

Call center Agent

Royalhealth·📍 Al Ain, Abu Dhabi Emirate, United Arab Emirates

Employment

FULL TIME

Work mode

On-site

Experience

2+ years

Salary

Not disclosed

Salary not disclosed

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Role overview

Job description

Location: Czech Rehabilitation Hospital, Al Ain, UAE Job Responsibilities: Customer Interaction: Answer inbound calls and respond to customer inquiries related to the hospital’s services, appointments, and patient care. Appointment Scheduling: Manage and schedule appointments for patients with various departments, ensuring that all necessary information is accurately recorded. Information Provision: Provide callers with detailed information about the hospital’s services, location, visiting hours, and other general inquiries. Patient Coordination: Assist in coordinating patient visits, including follow-up appointments and any special arrangements needed for rehabilitation services. Issue Resolution: Address and resolve customer complaints or concerns efficiently, escalating issues to the appropriate department when necessary. Data Entry: Maintain accurate records of all interactions in th

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About this listing

  • Source: Royalhealth's official careers site (via Keka) · last confirmed on the source 30 Oct 2026
  • Posted 14 Apr 2026

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What they are looking for

Skills & requirements

Department · Call Center

Hiring company

Royalhealth

Healthcare

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