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Commercial Customer Success Manager - NY

Sigma Computing·📍 New York City, New York, United States

Employment

Full-Time

Work mode

On-site

Experience

4+ years

Salary

$110K – $135K/yr

Role overview

Job description

We're looking for a Customer Success Manager with a deep understanding of analytics and business intelligence to join our team. This role is critical for ensuring our customers maximize the value they derive from our platform, with a direct focus on improving Net Dollar Retention (NDR) through strategic account management and growth initiatives. *This is an in-office role based out of the New York office. Key Responsibilities: Strategic Account Management: Build and maintain strong relationships with decision-makers and influencers within our customer base, with a focus on high-value accounts. Analytics Expertise: Leverage your deep understanding of analytics and business intelligence to guide customers in optimizing their use of Sigma Computing's platform. Help them understand their data and gain actionable insights. NDR Growth: Develop and implement strategies aimed at maximizing N

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About this listing

  • Listed from Sigma Computing's careers site via Greenhouse · last confirmed on the source 25 Oct 2026
  • Posted 24 Oct 2026

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Role market pulse

How Customer Success Manager demand looks in United States

64/100 · steady

Live jobs

118

Posted 30d

54

30d movement

+68.8%

Remote share

33.1%

Salary listed

74.6%

Salary trend 1Y

Not enough history

What they are looking for

Skills & requirements

Qualification

Required Skills / Experience: Bachelor’s or Master’s degree in Business, Analytics, Computer Science, or a related field; 4+ years of experience in a customer success, account management, or consultative role within the SaaS, analytics, or business intelligence industry

Department · Customer Success

Hiring company

Sigma Computing

Transportation & Logistics

Build and run AI apps, dashboards, and agents on governed warehouse data. Sigma lets every team build with chat, a spreadsheet, SQL, or Python.

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