$105.9K – $160.2K/yr
Commercial Customer Success Manager - NY
Role overview
Job description
We're looking for a Customer Success Manager with a deep understanding of analytics and business intelligence to join our team. This role is critical for ensuring our customers maximize the value they derive from our platform, with a direct focus on improving Net Dollar Retention (NDR) through strategic account management and growth initiatives. *This is an in-office role based out of the New York office. Key Responsibilities: Strategic Account Management: Build and maintain strong relationships with decision-makers and influencers within our customer base, with a focus on high-value accounts. Analytics Expertise: Leverage your deep understanding of analytics and business intelligence to guide customers in optimizing their use of Sigma Computing's platform. Help them understand their data and gain actionable insights. NDR Growth: Develop and implement strategies aimed at maximizing N
…About this listing
- Listed from Sigma Computing's careers site via Greenhouse · last confirmed on the source 25 Oct 2026
- Posted 24 Oct 2026
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Role market pulse
How Customer Success Manager demand looks in United States
Live jobs
118
Posted 30d
54
30d movement
+68.8%
Remote share
33.1%
Salary listed
74.6%
Salary trend 1Y
Not enough history
What they are looking for
Skills & requirements
Qualification
Required Skills / Experience: Bachelor’s or Master’s degree in Business, Analytics, Computer Science, or a related field; 4+ years of experience in a customer success, account management, or consultative role within the SaaS, analytics, or business intelligence industry
Department · Customer Success
Hiring company
Sigma Computing
Build and run AI apps, dashboards, and agents on governed warehouse data. Sigma lets every team build with chat, a spreadsheet, SQL, or Python.
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