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Thane, MAHARASHTRA, India· Full-time
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Role overview
Job description
About JUSTO: Founded in 2019, Justo RealFintech Limited is a listed, technology-driven real estate mandate company enabling developer growth through structured, execution-led solutions. Operating on an exclusive B2B model, Justo manages the end-to-end sales lifecycle—driving predictable sales velocity and faster cash flows. With ₹10,000+ crore in sales, 13,000+ units transacted, and 5,000+ channel partners, Justo has a strong presence across Mumbai (MMR), Pune and Nashik. Backed by a team of 500+ professionals and a proprietary tech ecosystem, Justo is built for real growth. Job Title: Asst Manager / Manager Job Role: CRM Department: CRM Location: Thane Work Mode: On-site Working Days : 6 days Experience: 2–6 Years Qualification: Bachelor's Degree in Business Administration, Marketing, or a related field Role Overview The Assistant Manager / Manager – CRM is responsible for delivering an
…About this listing
- Source: Justo's official careers site (via Keka) · last confirmed on the source 28 Oct 2026
- Posted 27 Oct 2026
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What they are looking for
Skills & requirements
Qualification
Bachelor's Degree in Business Administration, Marketing, or a related field Role Overview The Assistant Manager / Manager – CRM is responsible for delivering an exceptional customer experience throughout the customer lifecycle, from booking to possession and post-possession support. The role focuses on customer relationship management, operational excellence, payment coordination, documentation, and cross-functional collaboration to ensure seamless service delivery, timely collections, and high customer satisfaction. Key Responsibilities 1. Customer Relationship Management Build and maintain strong customer relationships through proactive engagement, personalized communication, timely query resolution, and seamless management of the complete customer lifecycle from booking to possession. 2. Customer Service & Operational Excellence Manage post-booking operations including documentation, KYC verification, Builder-Buyer Agreements, payment coordination, possession formalities, and customer communication while ensuring process accuracy and compliance. 3. Payment & Possession Management Coordinate payment collections, demand generation, loan documentation, disbursements, and possession
Department · CRM
Hiring company
Justo
Real Estate
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