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Customer Experience - CSAT

SIMPLY VYAPAR APPS PRIVATE LIMITED·📍 Bengaluru, Karnataka, India

Employment

FULL TIME

Work mode

On-site

Experience

1–4 years

Salary

₹2.8L – ₹4.2L/yr

OverviewRequirementsCompanySimilar jobs

Role overview

Job description

Customer Experience - CSAT Job Summary: The Customer Experience - CSAT role is responsible for monitoring and improving customer satisfaction levels through various channels. This position plays a crucial role in analyzing customer feedback, identifying areas for improvement, and implementing strategies to enhance overall customer experience. Roles and Responsibilities: Monitor customer satisfaction levels through surveys, feedback, and other channels. Analyze customer feedback to identify trends and areas for improvement. Implement strategies to improve overall customer experience and satisfaction. Collaborate with cross-functional teams to address customer concerns and drive positive outcomes. Develop and maintain customer satisfaction metrics and reports. Qualifications: Bachelor's degree in Business Administration, Marketing, or related field. 1-4 years of experience in the Customer

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About this listing

  • Source: SIMPLY VYAPAR APPS PRIVATE LIMITED's official careers site (via Keka) · last confirmed on the source 29 Oct 2026
  • Posted 22 Sept 2026

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What they are looking for

Skills & requirements

Interpersonal Skills →Cross-functional Collaboration →Customer Satisfaction AnalysisAttention to Detail →TeamworkStrategic PlanningData Analysis →Communication Skills →Report GenerationFeedback Monitoring

Qualification

Bachelor's degree in Business Administration, Marketing, or related field. 1-4 years of experience in the Customer Experience department. Strong analytical skills and attention to detail. Excellent communication and interpersonal skills. Ability to work collaboratively in a team environment.

Department · Customer Experience

Hiring company

SIMPLY VYAPAR APPS PRIVATE LIMITED

Healthcare

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