Social Media Escalations (Support) - Team Lead / Assistant Manager - Travel CST

Join Truecaller – The place where innovation meets impact! Truecaller's mission is to build trust in communication by making it safer, smarter, and more efficient. Born in Sweden, trusted by the world, and here’s why we stand out: We are trusted by over 500 million active users every month across 190+ countries We identify over 15 billion calls daily, helping users avoid spam and scams We are powered by a team of 400+ employees from 45+ nationalities We always look for people who take initiative, own their work, and keep raising the bar. An entrepreneurial mindset matters here, especially when it turns bold ideas into real actions. We stay collaborative and focused, always searching for smarter paths forward. If you want to make an impact and grow with a team that inspires millions, you’ll fit right in. The role: We're looking for a Senior Social Media Support Agent to join our customer support team. In this role, you'll be one of the most visible representatives of our product — the person users hear back from when they reach out to us on social media or write in over email. You'll combine strong troubleshooting skills with clear, empathetic communication to turn frustrated users into satisfied ones in public and in private. This is a senior role for someone who's spent years in customer support for mobile or technical products and is ready to take on more ownership - not just resolving tickets, but shaping how the product is perceived across every channel users use to reach us. What you’ll do: Respond to customer inquiries and complaints across email, X/Twitter, and app store reviews, providing clear, accurate and friendly resolutions Troubleshoot complex product issues and manage escalations when necessary to ensure timely resolution Collaborate with cross-functional teams — including Product and Engineering — to identify and resolve product bugs and improve overall product usability Analyze support and feedback trends across channels and turn them into cle

Who we are About Stripe Stripe is a financial infrastructure platform for businesses. Millions of companies - from the world’s largest enterprises to the most ambitious startups - use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone's reach while doing the most important work of your career. About the team Stripe was built with simplicity in mind. We strive to deliver frictionless experiences for all of our users, whether they are an Independent Business, Startup, SMB, or Enterprise and our mission is to provide all Stripe Users with the best support experience possible. Today, Stripe handles over a million support cases per year and processes millions of internal transactions. We’re going to achieve excellence by thinking of support in a novel, solution-oriented way, and viewing operations as an integral enabler of all of Stripe’s growth. Stripe has unique operational problems resulting from both our type of scale and the type of businesses we partner with as a result of “growing the GDP of the Internet.” Stripes leverage understanding of our products, the financial industry and money movement, and our processes to support both internal and external users. Doing so requires us to invest significant resources into building this experience ourselves. What you’ll do Stripe is launching Stripe Delivery Centers - a brand new global team to design, implement and grow Stripe’s operations for the next decade. We are looking for dynamic and curious people that have a passion for solving global user issues, building operations, drive process improvement and want to play a front-line role in building this new operational capability for Stripe and accelerating Stripe’s growth. If you like challenging, scaled problems and are an amazing

InMobi (Corporate) InMobi Group is a global technology company shaping the future of agentic commerce and advertising. Through its ecosystem of businesses — including InMobi Advertising and flagship consumer platform Glance — InMobi leverages data, machine learning, and generative AI to help brands reach audiences more precisely and consumers discover products more intuitively. Glance, which is pioneering new models of agentic commerce, is owned and operated by Glance InMobi Pte. Ltd., a non-consolidated subsidiary of InMobi Pte. Ltd. InMobi Advertising InMobi Advertising, part of global technology company InMobi, is an agentic advertising platform helping brands and merchants achieve their business outcomes. Through its proprietary intelligence, AI-led solutions, and vast consumer reach — including flagship consumer platform Glance — InMobi Advertising delivers the omnichannel performance defining what's next in advertising and commerce. Glance is owned and operated by Glance InMobi Pte. Ltd., a non-consolidated subsidiary of InMobi Pte. Ltd. To learn more, visit advertising.inmobi.com. Glance Glance is an intelligent shopping agent, redefining the commerce experience. Powered by proprietary agentic intelligence and generative AI, Glance delivers a hyper-personalized consumer experience across mobile and TV — shaping the new era of shopping. Glance is operated by Glance InMobi Pte. Ltd., a non-consolidated subsidiary of global technology leader InMobi, and is backed by Mithril Capital, Google and Jio Platforms. To learn more, visit glance.com. About InMobi InMobi is a global technology company shaping the future of agentic commerce and advertising. Through its ecosystem of businesses, including independently operated consumer platform Glance, InMobi leverages data, machine learning, and generative AI to help brands reach audiences more precisely and consumers discover products more intuitively. Glance, which is pioneering new models of agentic commerce, is owned an

Partner Consultant (Photographer) Roles and Responsibilities Work with the creative producer on all styling and shoot requirements across catalogue , campaign, and social media shoots Program manage shoot calendar and relevant studios Collaborate with third party vendors to source styling props at the best possible rate Deliver output (still and video) following style guides and service level agreements Maintain and consistently update the casting database for models across multiple agencies & solve for fit challenges using knowledge of model pool Single threaded owner of all communication with production and onset crew to ensure productivity is efficient and MOQ is met. Highlight and escalate wherever required. Adapt to growing business needs and pro-actively accommodate ad-hoc requests Qualifications & Experience Graduate with Minimum 5-7 years of experience Good communication skills Stakeholder management

About the Team As the Growth team, we play a key role in making Meesho one of the most sought-after e-commerce destinations in India😋 We hold end-to-end responsibility to launch and scale-up users on the platform by ensuring the right selection, competitive pricing and sales. As our senior copywriter, you’ll join us to create the best user experience in the online shopping journey – word by word✍ From acquiring users onto the social media channels through social-first campaigns to monthly sales campaigns, we look after all funnels of the user’s life on Meesho. We also engage and retain our users on the platform with growth-related initiatives. We want to enable every user to experience the power of Internet commerce💪 We focus on personal growth and team bonding just as much as we do on working hard. That’s why, we have regular 1-1s, monthly outings, and timely rewards and recognitions🥳 About the Role Short version: We’re searching for someone with a blackbelt in wordplay. An experienced wordsmith ninja who loves cracking lame jokes, puns, and witty one-liners. Someone who has a flair for turning ordinary briefs into something extraordinarily creative. Long version: Being a Senior Copywriter in the User Growth team of Meesho is a role that requires someone who can craft copy that strikes precision and leaves a lasting impact. We’re looking for a creatively energetic person who is excited to immerse themself in creative thinking and push boundaries to develop fresh and innovative ideas. Are you ready to unleash your creativity and bring a touch of quirkiness to every project? What you will do Wield the power of words to create compelling and engaging copy that inspires action across various platforms, including social media, push notifications, digital ads, and more. Dive deep into the brand's essence, understanding its voice and personality. Your copy will seamlessly integrate with the brand's identity, leaving a lasting impressio

Primary Responsibilities: Works closely with hiring managers to understand the requirements of each assigned role and creates the requisition in the Applicant Tracking System. Identifies, attracts, and engages potential candidates using various channels and methods to find individuals who meet the qualifications and requirements of the assigned open jobs. Manages job postings for assigned roles through various job portals, career sites, social media, and networking tools. Reviews resumes and applications to identify qualified candidates who meet the hiring criteria. Conducts initial phone screens, in-person interviews or virtual interviews to assess candidates' qualifications and suitability for the role Ensures that all mandatory information and documentation is entered and uploaded into the Applicant Tracking System. Loads and tracks open roles in the Applicant Tracking System. Manages the Applicant Tracking system by cleaning and updating the records based on the reporting/metrics requirements. Proactively identifies and recruits passive job seekers. Develops and retains relationships with candidates and referrals. Builds and maintains a comprehensive candidate pipeline that addresses all/any resource needs. Builds strong strategic relationships with hiring managers and teams, handle a diverse set of roles/positions, and able to manage competing priorities. Maintain confidentiality of HR information. Other TA related projects/tasks as assigned. Candidate Profile: Bachelor’s / Master's degree required or a combination of education, experience, and/or skills with 3-5 years of experience in candidate recruiting. Experience working with Agencies and diverse Recruiting partners to identify best fit candidates. Proficient in MS Office (Word, Excel, Outlook). Strong recruiting experience within Life Sciences industry is required. Good verbal and written language skills in English. Ability to be discreet and handle confidential and sensitive information. Stro