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Active14mo ago

Customer Happiness Intern - Remote

Reedsy·📍 United Kingdom

Employment

INTERNSHIP

Work mode

Remote

Experience

Fresher (0–1 year)

Salary

£14K – £26K/yr

Role overview

Job description

About Reedsy We’re here to give authors the tools and resources they need to create beautiful books. Our marketplace gathers the industry's best publishing professionals — the likes of Neil Gaiman's editor, Nora Roberts' book marketer, and GRRM’s cover designer. We’ve grown to a community of 5,000,000 authors, and transformed the way people write and publish their book. Want to hop on board and help us get to our next destination? Cool, keep reading! Job Description Your role is to offer support to authors, creative publishing professionals (editors, designers, marketers, publicists, ghostwriters, translators, etc.), and optimize conversion. You will be part of a team of 8. Your role will involve: Offering support to Reedsy users; Reviewing projects submitted on the platform; Building customer funnels (design emails and in-app messages) to reactivate users and introduce Reedsy's features

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About this listing

  • Source: Reedsy's official careers site (via Ashby) · last confirmed on the source 26 Oct 2026
  • Posted 21 Aug 2025

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What they are looking for

Skills & requirements

Department · Operations

Hiring company

Reedsy

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