Customer Research & Insights Specialist (Fixed +12 Month Term)
Role overview
Job description
Hi there, we’re Article. 👋 We’re an online first furniture company creating remarkably better furniture experiences, one sofa at a time. Since 2013, we’ve been redefining the industry. Vancouver, BC is home to our HQ and first retail store, and our logistics network serves customers coast to coast across the US and Canada. This is where you come in. As our Customer Research & Insight Specialist (Marketing) , you will help build, scale, and deliver Article’s Voice of Customer (VoC) engine, turning customer feedback datasets into commercial insights that directly shape business strategy and drive end to end customer retention. Please Note (Role Profile & Contract Term): This is a 1 Year Full Time Term Contract based out of our Vancouver HQ. This position is a strategic customer research and commercial insights role —it is not a passive reporting or general Business Analyst position. We ar
…About this listing
- Source: Article's official careers site (via Pinpoint) · last confirmed on the source 3 Nov 2026
- First seen by Jobiba 3 Nov 2026
Jobiba does not charge job seekers. Never pay to apply or share OTPs, card or bank details.
What they are looking for
Skills & requirements
Qualification
Bachelor’s degree or post secondary certification in Marketing, Business Administration, Analytics, Market Research, Statistics, or a related field. Legally able to work in Canada. Completion of criminal background check. Wealth: The salary range is $90,000 to $110,000 Starting salary is determined by your transferable skills, knowledge, work experience, and the hiring team’s budget, which is based on business needs, market compensation data, and internal equity Life: 15 days of vacation* 1 extra day off (Inclusion and Diversity Day) 6 well-being (sick) days Hybrid work: 3 days a week in the office Total Health: Excellent extended health, dental and vision benefits $1000 health/lifestyle spending account* for your total physical and mental well-being TELUS Health App Mental Health Assistance/Counseling Virtual medical appointments Office Space: The Article HQ is a converted warehouse, with an open accessible layout and no offices (even for our founders) Work from your desk, an Article sofa, collaboration spaces, or a private meeting room Standup desks can be requested too Our kitchens are stocked with salty, sweet and healthy snacks, & all the premium coffees and teas to keep you b
Department · Marketing
Hiring company
Article
View the company profile, current openings and hiring details.
Related opportunities
Similar active roles
Relevant, currently active roles for this market.
From C$100K/yr
C$120K – C$145K/yr
🔔 Get job alerts
New Customer Research & Insights Specialist jobs in Vancouver, British Columbia, Canada, straight to your inbox.
No spam · Unsubscribe anytime