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Active29mo ago

Customer Service Representative / Dispatcher

Sila Services·📍 King of Prussia, Pennsylvania, United States

Employment

FULL TIME

Work mode

On-site

Experience

Not stated

Salary

$17 – $22/hr

Role overview

Job description

Customer Service Representative / Dispatcher Sila Heating, Air Conditioning, Plumbing & Electrical King of Prussia, PA (In-Office) Be the Voice of the Customer. Control the Day. This isn’t just a call center role—and it’s not just dispatch. You’ll be the first point of contact for our customers and  the person keeping our technicians moving efficiently throughout the day. If you can think fast, stay organized under pressure, and communicate clearly, this is a role where you can make a real impact. At Sila, our CSR/Dispatch team plays a direct role in driving revenue, maximizing efficiency, and delivering a great customer experience. What You’ll Be Doing Answer incoming calls and convert them into booked service appointments Dispatch technicians based on priority, geography, and skill set Monitor and manage the schedule throughout the day to maximize efficiency and revenue Communicate wit

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About this listing

  • Source: Sila Services's official careers site (via Lever) · last confirmed on the source 29 Oct 2026
  • Posted 10 Jun 2024

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Role market pulse

How Customer Service demand looks in United States

44/100 · watch

Live jobs

20

Posted 30d

18

30d movement

Early signal

Remote share

15%

Salary listed

45%

Salary trend 1Y

Not enough history

What they are looking for

Skills & requirements

Department · Sila Heating, Cooling, Plumbing, & Electric

Hiring company

Sila Services

Hospitality & Travel

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