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Active9mo ago

Customer Service Representative (Scientific Background)

Latitude Inc·📍 Homestead, Florida, United States

Employment

FULL TIME

Work mode

On-site

Experience

Not stated

Salary

$19 – $25/hr

OverviewRequirementsCompanySimilar jobs

Role overview

Job description

This is a fully onsite role in Homestead FL Salary: $19-25/hr   We are seeking a detail-oriented and knowledgeable Customer Service Representative with a scientific background (degree within the sciences field) to join our team. This role is ideal for someone who combines strong communication skills with an understanding of scientific concepts, products, or services. The ideal candidate will serve as a key liaison between our customers and internal teams, ensuring a high level of service and accurate technical communication. Responsibilities:
  • Respond to customer inquiries via phone, email, and chat regarding products, services, and technical specifications.
  • Assist customers with product selection based on scientific application or technical requirements.
  • Resolve problems by clarifying the customer's issue, determining the cause, selecting the best solution, and following up to ensure resolution.
  • Collaborate with internal teams to ensure customer satisfaction.
    • Requirements:
  • Science degree or previous experience working in a scientific company
  • Strong communication/customer service skills

    • About this listing

    • Source: Latitude Inc's official careers site (via Lever) · last confirmed on the source 29 Oct 2026
    • Posted 19 Jan 2026

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    What they are looking for

    Skills & requirements

    customer service →

    Qualification

    Science degree or previous experience working in a scientific company

    Department · Client Opportunities

    Hiring company

    Latitude Inc

    Energy

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