Role overview
Job description
Location - Ahmedabad, Gujarat (Onsite) Shift Timing Night Shift – 06:30 PM IST to 03:30 AM IST About the Role We are seeking an experienced Customer Success Manager (CSM) with a strong background in Dental Revenue Cycle Management (RCM) to manage client relationships, ensure operational excellence, and drive customer satisfaction. The ideal candidate will act as the primary point of contact for dental practice clients, ensuring seamless service delivery, issue resolution, and continuous process improvement. Key Responsibilities Serve as the primary relationship manager for assigned dental practice clients. Ensure successful execution of Dental RCM processes and achievement of client KPIs. Coordinate with internal AR, Insurance Verification, Denials Management, Cash Posting, and Operations teams to resolve client concerns. Conduct regular client meetings, performance reviews, and business
…About this listing
- Source: Adit's official careers site (via Keka) · last confirmed on the source 26 Oct 2026
- Posted 14 Aug 2026
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Role market pulse
How Customer Success Manager demand looks in India
Live jobs
39
Posted 30d
27
30d movement
+200%
Remote share
7.7%
Salary listed
23.1%
Salary trend 1Y
Not enough history
What they are looking for
Skills & requirements
Qualification
Required Qualifications Minimum 5–6+ years of experience in Dental Revenue Cycle Management (RCM)
Department · Rcm
Hiring company
Adit
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₹30L – ₹50L/yr
₹1.5L – ₹3L/mo
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