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Active2d ago

Customer Success Manager

FourKites·📍 Chicago, Illinois, United States

Employment

Full-Time

Work mode

On-site

Experience

3+ years

Salary

$106,500–$178,338 / year · Jobiba est.

Market pay estimate

$106,500–$178,338 / year for comparable Customer Success Manager roles in United States. Not employer-provided.

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Role overview

Job description

At FourKites we have the opportunity to tackle complex challenges with real-world impacts. Whether it’s medical supplies from Cardinal Health or groceries for Walmart, the FourKites platform helps customers operate global supply chains that are efficient, agile and sustainable. Join a team of curious problem solvers that celebrates differences, leads with empathy and values inclusivity . FourKites is looking for an ambitious and experienced Customer Success Manager to join our team! You will provide the best customer experience by building a consultative relationship with your book of business in order to grow and retain customers. You will have a strong partnership with our Sales team, as you help your customers meet their business objectives while identifying new opportunities to expand the FourKites footprint. As the owner of the day-to-day management of your customers, you will becom

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About this listing

  • Listed from FourKites's careers site via Greenhouse · last confirmed on the source 23 Oct 2026
  • Posted 20 Oct 2026

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Role market pulse

How Customer Success Manager demand looks in United States

64/100 · steady

Live jobs

118

Posted 30d

54

30d movement

+68.8%

Remote share

33.1%

Salary listed

74.6%

Salary trend 1Y

Not enough history

What they are looking for

Skills & requirements

Qualification

At least 3+ years of experience working with enterprise customers in a Customer Success or Account Management type role at a SaaS company Excellent ability to multitask and prioritize workload Demonstrated ability/flexibility to work cross-functionally in a fast-growing company where fast-paced change is the norm Demonstrates a strong drive for efficiency, resolving problems and getting the work done in a timely, quality-focused manner Ability to travel 10% or more of the time Preferred

Department · Customer Success, North America

Hiring company

FourKites

Transportation & Logistics

Your supply chain, running itself. FourKites' AI agents, Digital Twins, and Intelligent Control Tower deliver supply chain outcomes for 1,600+ global brands.

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