MI
Project CoordinationSaaS IntegrationRest APICustomer Onboarding
GS
Role overview
Job description
Summary: We are seeking a highly experienced and motivated Senior Customer Success Manager to join our dynamic team. The successful candidate will have a minimum of 5 years of experience in the Customer Success department, with a proven track record of managing and retaining high-value clients. As a Senior Customer Success Manager, you will be responsible for ensuring the success and satisfaction of our most strategic customers, driving adoption and retention, and identifying opportunities for growth. Roles and Responsibilities: 1. Build and maintain strong relationships with key stakeholders within assigned high ticket accounts. 2. Serve as the primary point of contact for strategic customers, ensuring their needs are met and expectations are exceeded. 3. Develop and execute customer success plans, including onboarding, training, and ongoing support. 4. Proactively identify and address
…About this listing
- Source: Ginni Systems Ltd.'s official careers site (via Keka) · last confirmed on the source 26 Oct 2026
- First seen by Jobiba 26 Oct 2026
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Role market pulse
How Customer Success Manager demand looks in India
Live jobs
39
Posted 30d
27
30d movement
+200%
Remote share
7.7%
Salary listed
23.1%
Salary trend 1Y
Not enough history
What they are looking for
Skills & requirements
Business AcumenClient Relationship Management →
Qualification
1. Bachelor's degree in Business Administration, Accounts, or a related field. 2. Minimum of 5 years of experience in a customer success role, preferably in a SaaS company. 3. Proven track record of managing and retaining high-value customers. 4. Excellent communication and interpersonal skills, with the ability to build strong relationships with customers. 5. Strong problem-solving and analytical skills, with the ability to identify and address customer challenges. 6. Self-motivated and results-oriented, with the ability to work independently and as part of a team. 7. Proficient in CRM software and other customer success tools. 8. Ability to travel as needed to meet with customers. If you are a highly motivated and experienced Customer Success Manager looking for a new challenge, we would love to hear from you. Apply now to join our team and help drive the success of our most strategic customers.
Department · Customer Success
Hiring company
Ginni Systems Ltd.
View the company profile, current openings and hiring details.
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