Role overview
Job description
Position: Technical Customer Success Manager – SaaS Integrations Experience: 4–7 Years Location: Chennai (Work from Office) Shift Timing: 2:00 PM – 11:00 PM IST Employment Type: Full-Time Department: Integrations / Customer Success About the Role We are looking for an experienced Technical Customer Success Manager with 4+ years of experience in SaaS integrations, technical project management, API integrations, and customer-facing technical operations. The ideal candidate should possess a strong technical understanding of SaaS platforms, REST APIs, integration workflows, and automation technologies, along with excellent customer communication and project management skills. This role will primarily focus on post-implementation customer success , ensuring seamless transitions from project delivery to ongoing operational support, maintaining integration stability, resolving technical challen
…About this listing
- Listed from Mako IT Lab's careers site via Keka · last confirmed on the source 25 Oct 2026
- Posted 22 Oct 2026
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What they are looking for
Skills & requirements
Qualification
Educational Qualification B.E; / B.Tech in Computer Science, Information Technology, or related disciplines, or equivalent relevant experience; Experience Required: Minimum 4 years of relevant experience in SaaS integrations, technical project management, implementation engineering, technical customer success, or integration support
Department · Backend Engineering
Hiring company
Mako IT Lab
Mako helps enterprises build intelligent digital platforms, modernize operations, and scale production-ready AI with the Mako Matrix™ framework ecosystem.
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₹22K – ₹25K/mo
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