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Active4d ago

Customer Success Manager, SMB

Zocdoc·📍 New York, New York, United States

Employment

Full-Time

Work mode

On-site

Experience

Not stated

Salary

$30 – $35/hr

Role overview

Job description

Our Mission You call. You wait. You call again. In every other part of your life, you book in seconds. In healthcare, you’re blocked. We’re here to give power to the patient. For nearly 20 years, we’ve built the leading healthcare marketplace - helping tens of millions of people find and book the care they need. Now, we’re going further: building our infrastructure beyond Zocdoc’s marketplace to power access to care wherever patients search, from provider websites and insurance directories to search engines, AI platforms, and more. Healthcare still lacks something every other major consumer industry takes for granted: a seamless way to go from seeking to getting . We don’t want to own the front door to care; there isn't one. We want to make sure all of those doors open when patients are knocking. Fixing healthcare starts with fixing access to it. And we're still just getting started.

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About this listing

  • Listed from Zocdoc's careers site via Greenhouse · last confirmed on the source 23 Oct 2026
  • Posted 19 Oct 2026

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Role market pulse

How Customer Success Manager demand looks in United States

64/100 · steady

Live jobs

118

Posted 30d

54

30d movement

+68.8%

Remote share

33.1%

Salary listed

74.6%

Salary trend 1Y

Not enough history

What they are looking for

Skills & requirements

Department · Local Sales

Hiring company

Zocdoc

Technology

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