F
Bengaluru, KARNATAKA, India· Full-time
₹30K – ₹35K/mo
AccountingCustomer ServiceCRM
F
Role overview
Job description
Job Summary We are looking for customer-focused Customer Support Associates for our Inbound Voice Process. The role involves handling incoming customer calls, understanding product-related queries or issues, providing accurate resolutions, and ensuring a smooth customer experience. The ideal candidate should have strong communication and problem-solving skills, patience while handling customer concerns, and the ability to take complete ownership of customer queries from initial contact through resolution. Key Responsibilities Handle inbound customer calls and provide timely and accurate assistance. Understand customer queries, identify the root cause, and provide appropriate resolutions. Guide customers on product features, functionality, account-related queries, and issue resolution. Take ownership of customer concerns and aim for resolution during the first interaction wherever possibl
…About this listing
- Source: FloBiz's official careers site (via Keka) · last confirmed on the source 30 Oct 2026
- Posted 28 Oct 2026
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Role market pulse
How Customer Support demand looks in India
Live jobs
22
Posted 30d
20
30d movement
+566.7%
Remote share
0%
Salary listed
50%
Salary trend 1Y
Not enough history
What they are looking for
Skills & requirements
Qualification
Graduate. Language Requirements Candidates should be proficient in English, Hindi & Telugu. Knowledge of additional regional languages will be an added advantage. Work Location Bommanahalli / HSR Layout, Bengaluru
Department · Customer Support
Hiring company
FloBiz
Technology
Empowering small businesses in India with AI-powered software solutions for growth, innovation, and scale.
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