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Active4d ago

Senior Associate - Customer Experience

Finnable·📍 Bengaluru, Karnataka, India

Employment

FULL TIME

Work mode

On-site

Experience

2–3 years

Salary

Not disclosed

Salary not disclosed

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Role overview

Job description

This is not a typical customer support job, where all you are tracked on the number of tickets resolved. At Finnable, you own the complete customer portfolio and are responsible for the end-to-end resolution of queries. We’re looking for proactive, empathetic, and solution-driven individuals to join our customer support team. As a CX Agent (Chat Support), you will be the first point of contact for our customers—resolving issues, answering queries, and making sure every interaction ends on a positive note. If you enjoy helping people, are quick on your keyboard, and take pride in solving problems independently, this role is made for you. What will you do? Responsibility: Interacting with the clients via Phone/Chat and other platform Proactively resolve all customer issues Interact with customer on-site and help resolve issues Should have good convincing skills and able to communicate conf

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About this listing

  • Listed from Finnable's careers site via Keka · last confirmed on the source 25 Oct 2026
  • Posted 21 Oct 2026

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What they are looking for

Skills & requirements

Department · Customer Experience - Central Zone

Hiring company

Finnable

Finance & Banking

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