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Active2mo ago

Customer Support Executive

Adda247·📍 Lucknow, Uttar Pradesh, India

Employment

FULL TIME

Work mode

On-site

Experience

Not stated

Salary

₹2.2L/yr

Role overview

Job description

Designation: Customer Support Executive Department: Customer Experience BU: Service Excellence Location: Lucknow Why Join Us? Here is your chance to join a young, energetic team with the vision to transform the education space in India. Key Responsibility: - Handle user queries post-purchase through calls, emails, and chat. Present suitable product solutions virtually and ensure issue resolution. Maintain accurate customer interaction records using the CRM system . Achieve and exceed weekly and monthly performance metrics. Deliver high-quality service and maintain professionalism in all interactions. Participate in ongoing process improvement initiatives. Note: This is a complete in-office role (No Work-from-Home option). Requirements: - Any Graduate / Post Graduate / MBA (Marketing) . Freshers can apply. Excellent communication and interpersonal skills (English & Hindi). Strong customer

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About this listing

  • Listed from Adda247's careers site via Keka · last confirmed on the source 25 Oct 2026
  • Posted 21 Aug 2026

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What they are looking for

Skills & requirements

Qualification

Requirements: - Any Graduate / Post Graduate / MBA (Marketing)

Department · Service Excellence

Hiring company

Adda247

Education

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