SO
Vishakpatnam, Andhra Pradesh, India· Full-time
₹5L – ₹7L/yr
Inside SalesCold Calling
SO
Role overview
Job description
Job Description – Customer Support Executive / Control Tower Executive Position Customer Support Executive – Control Tower Team Location Visakhapatnam (Vizag) Experience 2 to 5 Years Company Steel On Call Services (India) Private Limited (SteelOnCall) About the Role We are looking for a proactive and customer-focused Customer Support Executive to join our Control Tower Team . The role involves acting as a central coordination point between customers, sales teams, logistics partners, procurement teams, and internal stakeholders to ensure smooth order execution and exceptional customer experience. The ideal candidate should possess strong communication skills, problem-solving abilities, and experience in handling customer queries, order tracking, and cross-functional coordination. Key Responsibilities Serve as the primary point of contact for customers regarding order status, deliveries, a
…About this listing
- Listed from Steel On Call's careers site via Keka · last confirmed on the source 25 Oct 2026
- Posted 17 Jul 2026
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What they are looking for
Skills & requirements
Qualification
Preferred Experience 2 to 5 years of experience in Customer Support, Customer Success, Operations Coordination, Logistics Coordination, Supply Chain Support, or Control Tower Operations; Educational Qualification Any Graduate; MBA or relevant certification will be an added advantage
Department · Customer Success
Hiring company
Steel On Call
Manufacturing
SteelonCall is a marketplace of buying or selling multiple brands and grades of steel, by connecting manufacturers, sellers & customers on a common online platform. We have entire range of steel products with us.
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