H
Houston, Texas, United States· Full-time
$83.8K – $98.6K/yr
SQLAIHRPayroll
H
Salary not disclosed
Check market pay for comparable Customer Support roles before applying.
Role overview
Job description
Hi, Future Homie! At Homebase, you’ll join a team that’s bold, fast-moving, and obsessed with helping small businesses thrive. We build with empathy, act with urgency, and take big swings that drive real-world impact. Here, every Homie shows up to raise the bar, support one another, and celebrate wins as a team. We’re not just building an app—we’re building unstoppable teams. So what do you say, are you in? As a Product Specialist on our Customer Experience team, you'll help small business owners confidently run payroll while getting the most from Homebase. You'll combine payroll product expertise with empathy, curiosity, and problem-solving to guide customers through payroll workflows, answer product questions, and help them navigate one of the most important moments in running their business. Every payroll matters. Every customer interaction is an opportunity to build trust, reduce com
…About this listing
- Source: Homebase's official careers site (via Ashby) · last confirmed on the source 30 Oct 2026
- Posted 1 Oct 2026
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What they are looking for
Skills & requirements
Qualification
🚀 The Foundation for Success - These are the experiences and strengths that will set you up for success in this role: 1+ years of experience supporting payroll, payroll software, HR technology, SaaS products, Customer Support, Customer Experience, or Technical Support
Department · Customer Growth & Experience
Hiring company
Homebase
Technology
View the company profile, current openings and hiring details.
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