Role overview
Job description
Airbnb was born in 2007 when two hosts welcomed three guests to their San Francisco home, and has since grown to over 5 million hosts who have welcomed over 2 billion guest arrivals in almost every country across the globe. Every day, hosts offer unique stays and experiences that make it possible for guests to connect with communities in a more authentic way. The Difference You will Make: Airbnb is seeking a CS Delivery Excellence Manager to support the global Delivery function. This is a full time position based in Ireland. The Delivery Excellence Manager role is a people manager position. They own and drive optimization initiatives within Global Delivery (design & launch of a competency framework, review of teams ways of working, …) as well as contribute to the successful operationalization of strategic CS programs within our frontline teams (operationalization of a new service line /
…About this listing
- Source: Airbnb's official careers site (via Greenhouse) · last confirmed on the source 31 Oct 2026
- Posted 30 Oct 2026
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What they are looking for
Skills & requirements
Qualification
All qualified individuals are encouraged to apply
Department · Community Support
Hiring company
Airbnb
Get an Airbnb for every kind of trip → 7 million holiday rentals → 2 million Guest Favourites → 220+ countries and regions worldwide
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€111.8K – €167.6K/yr
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