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Active16h ago

Delivery Excellence Manager

Airbnb·📍 Ireland

Employment

Full-Time

Work mode

On-site

Experience

10+ years

Salary

€76K – €95K/yr

Role overview

Job description

Airbnb was born in 2007 when two hosts welcomed three guests to their San Francisco home, and has since grown to over 5 million hosts who have welcomed over 2 billion guest arrivals in almost every country across the globe. Every day, hosts offer unique stays and experiences that make it possible for guests to connect with communities in a more authentic way. The Difference You will Make: Airbnb is seeking a CS Delivery Excellence Manager to support the global Delivery function. This is a full time position based in Ireland. The Delivery Excellence Manager role is a people manager position. They own and drive optimization initiatives within Global Delivery (design & launch of a competency framework, review of teams ways of working, …) as well as contribute to the successful operationalization of strategic CS programs within our frontline teams (operationalization of a new service line /

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About this listing

  • Source: Airbnb's official careers site (via Greenhouse) · last confirmed on the source 31 Oct 2026
  • Posted 30 Oct 2026

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What they are looking for

Skills & requirements

Qualification

All qualified individuals are encouraged to apply

Department · Community Support

Hiring company

Airbnb

Technology

Get an Airbnb for every kind of trip → 7 million holiday rentals → 2 million Guest Favourites → 220+ countries and regions worldwide

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