S
Bengaluru, KARNATAKA, India· Full-time
Artificial Intelligence
Z
Salary not disclosed
Check market pay for comparable Director roles before applying.
Role overview
Job description
About the Role We're looking for a senior Customer Success and Account Management leader to build our enterprise CS function from the ground up. This isn't a role to maintain an existing playbook — it's a role to create one. You'll define how we manage, retain, and grow our enterprise relationships, build the team to execute on it, and establish the foundation that the function scales on as the company grows. You'll be a key voice in shaping how the company thinks about customer success at the enterprise level. What You'll Do Design and build the enterprise Account Management & Customer Success function from scratch — strategy, structure, processes, and team Own the enterprise customer relationship end-to-end, from onboarding through renewal and expansion Hire, build, and lead a team of Account Managers/CSMs as the function scales Act as the senior point of contact and escalation for ent
…About this listing
- Listed from Zocket's careers site via Keka · last confirmed on the source 25 Oct 2026
- Posted 24 Aug 2026
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What they are looking for
Skills & requirements
Department · Revenue
Hiring company
Zocket
Technology
Brand intelligence, creative, content, performance, and reputation for enterprise teams — one system powered by a proprietary Brand Brain, running on everything your brand knows.
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