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Active2mo ago

Director, Global Developer Success

Temporal Technologies·📍 United States

Employment

FULL TIME

Work mode

Remote

Experience

12+ years

Salary

$178.1K – $292.2K/yr

Role overview

Job description

Role Summary Temporal is hiring a Director, Global Developer Success to lead and scale our deeply technical support organization. This is a high-impact leadership role responsible for turning customer technical response into a repeatable, measurable, and differentiated advantage for Temporal. Developer Success is the team customers rely on when they need fast, confident support for complex developer and infrastructure issues. The team helps users deploy, operate, debug, and scale Temporal across cloud-native environments, distributed systems, SDKs, observability stacks, and mission-critical workloads. The next phase requires a leader who can preserve technical excellence and customer empathy while building the operational rigor of a world-class support function. Why This Role Exists Temporal's customers are building increasingly mission-critical, distributed, long-running, and AI-enabled

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About this listing

  • Source: Temporal Technologies's official careers site (via Ashby) · last confirmed on the source 28 Oct 2026
  • Posted 11 Aug 2026

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What they are looking for

Skills & requirements

Qualification

Build technical depth and enablement: Create career paths, training, mentorship, certification, quality review, and hands-on learning that help junior engineers become senior/staff support engineers and help senior engineers scale their expertise; What You'll Bring 12+ years of experience in technical support, customer engineering, SRE, solutions engineering, infrastructure engineering, or similar customer-facing technical roles, with 5+ years leading support or customer-facing engineering teams

Department · Customer Support

Hiring company

Temporal Technologies

Technology

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