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Active1mo ago

Director, People & Culture

HighlightTA·📍 Waterloo, Ontario, Canada

Employment

FULL TIME

Work mode

Remote

Experience

DIRECTOR

Salary

C$140K – C$170K/yr

Role overview

Job description

About RouteThis RouteThis is on a mission to revolutionize technical support. We build AI-powered solutions that help Internet Service Providers and Smart Home companies solve connectivity and WiFi problems before the subscriber ever needs to call. The Role RouteThis is 10 years in and moving from a SaaS business to an AI-native one. That shift changes how the company is structured, what roles it needs and how the team works together. The Director, People & Culture leads the People function through it. The focus is culture, engagement and communication: making sure a company of around 50 people understands where the business is going and is set up to get there. This role reports to the Chief Operating Officer. Together they shape the people strategy, and the Director leads its delivery. The Director leads a small People team, brings in specialists for defined projects, and owns the day-t

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About this listing

  • Source: HighlightTA's official careers site (via Ashby) · last confirmed on the source 26 Oct 2026
  • Posted 8 Sept 2026

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What they are looking for

Skills & requirements

Department · RouteThis

Hiring company

HighlightTA

We integrate expert talent partners into your team or serve as your entire talent acquisition function. From strategic leadership to recruitment coordination, we provide flexible, cost-effective solutions when you need them. Save time and money with HighlightTA.

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