Role overview
Job description
About This Role This is a guest-facing email coordination role at a fast-growing luxury travel and concierge company. Day- to-day, you’ll be the primary link between guests and the hotels and suppliers that make their experiences exceptional — gathering trip details, communicating guest preferences to hotels, and ensuring every interaction is warm, accurate, and on-brand. Rate checking is part of the role, but communication is the core of it. This is not a task-and-log-off role. Full presence, proactive thinking, and genuine ownership are expected throughout every shift.
KEY RESPONSIBILITIES
Guest & Hotel Email Coordination (Primary) • Work with guests via email to gather trip information — preferences, special requests, ETAs, and any last-minute needs. • Communicate these details to hotels and suppliers ahead of each arrival, ensuring nothing is missed regardless of whether the client
…About this listing
- Source: Assist World's official careers site (via Lever) · last confirmed on the source 27 Oct 2026
- Posted 18 May 2026
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What they are looking for
Skills & requirements
Department · Virtual Assistant / Full - Time
Hiring company
Assist World
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