II
Tokyo, Japan· Full-time· Hybrid
Artificial IntelligenceAIProject ManagementRecruitment
AI
Salary not disclosed
Check market pay for comparable ＜EP事業部＞ ICE Specialist roles before applying.
Role overview
Job description
JOB DESCRIPTION:
MAIN PURPOSE OF THE ROLE
Provide accurate and timely technical information, advice, and assistance regarding the organization's products and services before, during, and after a transaction to maintain and improve the organization's customer relationships
MAIN RESPONSIBILITIES
• Communicate with customers and clients (via email, phone, or online discussion boards) to answer their enquiries, understand their technical question, assess their needs, and suggest or promote alternative products or services (for example IT hardware and software products, financial services, health services).
• Apply established procedures or develop new solutions to solve technical problems through case management and follow-up on the status of outstanding cases.
• Use databases or other computerized systems to maintain up-to-date customer records, to track the volume, content and outcomes of enquiries received, and to access information, checklists, scripts, guidelines, and other materials for responding to the customer’s enquiry.
QUALIFICATIONS
Education
Education Level Major/Field of Study or Equivalent
Associates Degree (± 13 years)
Experience/Background
Experience Experience Details
Minimum 1 year
Licenses and Certifications
Language Proficiency
Language Proficiency
The base pay for this position is
N/AIn specific locations, the pay range may vary from the range posted.
JOB FAMILY:
Support ServicesDIVISION:
EP ElectrophysiologyLOCATION:
Japan > Tokyo : Shiodome City Center 15F 5-2,Higashi-Shinbashi 1-Chome,Minato-kuADDITIONAL LOCATIONS:
WORK SHIFT:
StandardTRAVEL:
Not specifiedMEDICAL SURVEILLANCE:
Not ApplicableSIGNIFICANT WORK ACTIVITIES:
Not ApplicableAbout this listing
- Source: Abbott India's official careers site · still listed there on 19 Oct 2026
- Posted 19 Oct 2026
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What they are looking for
Skills & requirements
Qualification
Associates Degree (± 13 years)
Hiring company
Abbott India
View the company profile, current openings and hiring details.
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