T
Hamburg, Germany
RecruitmentCustomer Service
T
Active3w ago
Escalations Specialist, Content Integrity (German Speaking)
Salary not disclosed
Check market pay for comparable Escalations Specialist roles before applying.
Role overview
Job description
At Trustpilot, we're on an incredible journey. We're a profitable, high-growth FTSE-250 company with a big vision: to become the universal symbol of trust. We run the world's largest open customer review platform, and while we've come a long way, there's still so much exciting work to do. Come join us at the heart of trust! Content Integrity (CI) aspires to provide best-in-class customer service while maintaining and protecting the integrity of Trustpilot’s guidelines and brand, striving towards our mission of becoming a universal symbol of trust. Our Commercial Solutions team sits within our Content Integrity function and is responsible for supporting our internal stakeholders with escalated issues affecting our customers. As the primary "Gatekeeper" and subject matter expert for the German and Italian markets, you will act as the bridge between technical policy and commercial reality.
…About this listing
- Listed from Trustpilot's careers site via Greenhouse · last confirmed on the source 23 Oct 2026
- Posted 2 Oct 2026
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What they are looking for
Skills & requirements
Qualification
Who you are: 2–3 years of experience in Content Moderation, Trust & Safety, or a high-level Commercial/Account Management role
Department · Content Integrity
Hiring company
Trustpilot
Technology
Trustpilot began in 2007 with a simple yet powerful idea that is more relevant today than ever — to be the universal symbol of trust, bringing consumers and businesses together through reviews. Trustpilot is open, independent, and impartial — we help consumers make the right choices and businesses to build trust, grow and improve. Today, we have more than 300 million reviews and 64 million monthly active users on average across the globe, with 140 billion annual Trustbox impressions, and the numbers keep growing. We have more than 1,000 employees and we’re headquartered in Copenhagen, with operations in Amsterdam, Denver, Edinburgh, Hamburg, London, Melbourne, Milan and New York.
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