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Recruitment
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Role overview
Job description
Hi I’m Kelsey 👋 – VP of CS at Ashby. One of my favorite Ashby principles is Implementing Continuous Improvement ; it guides how we continually raise the bar on the customer experience. I’m thrilled to be hiring a Head of Global Support to lead our global team and take our world-class support to the next level. Our product and growth are exceptional. Ashby’s All-in-One solution is powerful, easy to use, and often replaces 4-5 disparate solutions (ATS, scheduling, analytics, sourcing and CRM). We have several thousand customers, including notable organizations like Shopify and Snowflake. Our growth and retention metrics are best-in-class among our peers: we’re growing >100% year over year, with very low churn and healthy expansion. About this role: As our Head of Global Support, you’ll lead an exceptional team of (2) Heads of, (5) Managers, and (~60) highly technical individual contributo
…About this listing
- Source: Ashby's official careers site (via Ashby) · last confirmed on the source 28 Oct 2026
- Posted 11 Jun 2026
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What they are looking for
Skills & requirements
Department · Customer Success
Hiring company
Ashby
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