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Active18h ago

Head of Support Engineering

Exa·📍 San Francisco, California, United States

Employment

FULL TIME

Work mode

On-site

Experience

DIRECTOR

Salary

$220K – $335K/yr

Role overview

Job description

About Exa We raised a $250M Series C to build the search engine for AIs. Led by a16z, with existing investors Benchmark, Lightspeed, and YC doubling down, the round brings Exa's valuation to $2.2 billion. Exa is building a search engine for the AI era. Our Search API currently powers Agents, Fortune 500s, and AI labs as we transform an industry that hasn't been disrupted since the 90s. We're a largely SF-based team of ~100 from Harvard, MIT, Meta, Google Research, ex-founders, and dropouts alike. We are rapidly building the most intelligent search engine in history. We're high agency, low-ego, and united by the feeling that this is one of the last problems worth getting right. About the Role You'll build and lead Support at Exa: an AI-first, 24/7 support function for every committed customer, worldwide. AI tools like Pylon and AI agents handle the first line; your team of Support Enginee

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About this listing

  • Source: Exa's official careers site (via Ashby) · last confirmed on the source 30 Oct 2026
  • Posted 29 Oct 2026

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What they are looking for

Skills & requirements

aiExcel

Department · GTM

Hiring company

Exa

Construction

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