LI
Fort Belvoir, Virginia, United States· Full-time· Hybrid
$140K – $150K/yr
Procurement
LI
Active6mo ago
IT Support Specialist (Secret Cleared)
Role overview
Job description
Position Overview:
We are seeking a knowledgeable and detail-oriented IT Support Specialist with experience supporting PC operating systems (including legacy systems such as DOS and modern Windows environments), as well as a solid understanding of networking and email standards. This role will provide technical support to end users, troubleshoot hardware and software issues, and ensure reliable system and network performance across the organization.
Active Secret clearance or higher is required.
Responsibilities:
Provide Tier 1 and Tier 2 technical support for desktops, laptops, and peripheral devices
Install, configure, and maintain PC operating systems, including legacy environments (DOS) and current Windows platforms
Diagnose and resolve hardware, software, and system issues in a timely manner
Support basic networking functions, including IP configuration, connectivity troubleshooting, and network device support
Configure and troubleshoot email systems using standard protocols (SMTP, IMAP, POP3)
Set up and manage user accounts, permissions, and access controls (Active Directory or similar)
Maintain and deploy system images, patches, and updates
Document technical issues, solutions, and procedures in a ticketing system
Assist with system backups, data recovery, and endpoint security measures
Collaborate with senior IT staff and vendors to resolve escalated issues
Provide end-user training and guidance on IT systems and best practices
About this listing
- Source: Latitude Inc's official careers site (via Lever) · last confirmed on the source 29 Oct 2026
- Posted 6 Apr 2026
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What they are looking for
Skills & requirements
Department · Client Opportunities
Hiring company
Latitude Inc
Energy
View the company profile, current openings and hiring details.
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