A
Massachusetts, United States of America, United States
$119.7K – $152.3K/yr
Project ManagementSupply Chain
A
Role overview
Job description
Airbnb was born in 2007 when two hosts welcomed three guests to their San Francisco home, and has since grown to over 5 million hosts who have welcomed over 2 billion guest arrivals in almost every country across the globe. Every day, hosts offer unique stays and experiences that make it possible for guests to connect with communities in a more authentic way. The Community You Will Join: The Business Process Improvement team focuses on improving processes across all Community Support. Our team is a global team of process improvement professionals, who help bring cross functional partners from across CS and Airbnb together to operationalize new processes, analyze current process for improvement opportunities, and scale solutions across a global network. We follow general business process engineering principles and practices, as well as leveraging Lean Six Sigma methodologies in our impro
…About this listing
- Source: Airbnb's official careers site (via Greenhouse) · last confirmed on the source 28 Oct 2026
- Posted 19 Oct 2026
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What they are looking for
Skills & requirements
Qualification
Your Expertise: Preferred Bachelor's Degree in Industrial Engineering, Engineering, or a related field; 5+ years of post-graduate experience in operations (industrial engineering or similar preferred experience) Advanced knowledge of customer service and contact center operations Lean Six Sigma Green Belt or Black Belt certified or equivalent process engineering expertise; All qualified individuals are encouraged to apply
Department · Operations
Hiring company
Airbnb
Technology
Get an Airbnb for every kind of trip → 7 million holiday rentals → 2 million Guest Favourites → 220+ countries and regions worldwide
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