A
Denver, CO, United States
Customer Service
W
Role overview
Job description
About Us: Wrapbook is the AI platform for production finance. We’re building a system of action that puts finance teams in control of their whole production, from payroll, to spend, to accounting. Built for feature films, TV, and commercials, Wrapbook is trusted by teams at Netflix, Paramount, Anonymous Content, and more. With backing from Andreessen Horowitz, Bessemer Venture Partners, and Jeffrey Katzenberg's WndrCo, our team of 350+ is using AI to transform how finance teams work and empower them to do more with less. The opportunity - Manager, Customer Support (Remote - USA / CANADA) We’re looking for a Manager, Customer Support to lead one of our Customer Support teams across Phone, Email, Live Chat, and SMS. Each Manager is fully accountable for the team during their hours. You'll run daily operations, coach and develop a team of Support Specialists, and serve as the final escalati
…About this listing
- Source: Wrapbook's official careers site (via Ashby) · last confirmed on the source 4 Nov 2026
- Posted 14 Oct 2026
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What they are looking for
Skills & requirements
Qualification
What You’ll Have: 4+ years of experience in customer support, with 3+ years managing people directly — ideally leading a team across multiple live channels (Phone, Email, Live Chat, SMS)
Department · Client Operations
Hiring company
Wrapbook
The AI platform for production payroll, accounting, and AP. Save time and decrease risk with smarter workflows and concierge paymaster support.
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