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Active10mo ago

Operation Support, Last Mile

Ninja Van·📍 Shah Alam, Selangor, Malaysia

Employment

FULL TIME

Work mode

On-site

Experience

Not stated

Salary

Not disclosed

Salary not disclosed

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Role overview

Job description

Return Pickup (RPU)
  • Ensure reporting and monitoring comply with RPU objectives.
  • Ensure all return pickup comply to the SOP
  • FSR (Fantastic Service Recovery)
  • Make sure all FSR cases settle within the timeline according to the target set
  • POD/POP deductions
  • Provide report deductions and coordinate justifications with relevant stakeholders.
  • Others
  • Comply to the ISO 9001 QMS, OH&S management system and GDPMD requirements if applicable.
  • Participate in quality, safety and GDPMD related programs such as training, campaign and others.
  • Working closely with station staff and all other stakeholders.
  • Assist in all other tasks given by the superior.
  • Provide support to other administrative functions within the department as required.
  • Job Requirements
  • Candidate must possess at least Diploma/Advanced/Higher/Graduate Diploma, Bachelor's Degree/Post Graduate Diploma/Professional Degree in fields related to Business Administration
  • Required language(s): Bahasa Malaysia, English.
  • Proficient in Microsoft Word/Excel.
  • Any prior working experience will be greatly advantageous
  • Interpersonal skills such as verbal communication, problem-solving and listening skills are essential in an administrative role.
  • About this listing

    • Source: Ninja Van's official careers site (via Lever) · last confirmed on the source 29 Oct 2026
    • Posted 24 Dec 2025

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    What they are looking for

    Skills & requirements

    Qualification

    Job Requirements Candidate must possess at least Diploma/Advanced/Higher/Graduate Diploma, Bachelor's Degree/Post Graduate Diploma/Professional Degree in fields related to Business Administration Required language(s): Bahasa Malaysia, English

    Department · Operations

    Hiring company

    Ninja Van

    Transportation & Logistics

    Ninja Van is Southeast Asia’s leading logistics provider, with the highest service coverage over 6 countries in the region. Experience the joy of hassle-free deliveries by shipping with Ninja Van today.

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