Patient Coordinator

Join Hire Hangar and work with fast-growing global companies while building a long-term career. Job Title: Patient Coordinator Location: Remote (LATAM) Time Zone: Must overlap with US Eastern Time (EST) business hours Role Overview The Patient Intake & Care Coordinator is the welcoming first point of contact for prospective patients. This role is focused on delivering a supportive, patient-centered experience—primarily through SMS and phone conversations—while guiding individuals smoothly from initial inquiry to scheduled consultation. This is a full-time, on-call position requiring consistent availability during assigned hours to respond promptly to new inquiries. Success in this role requires empathy, responsiveness, and the ability to make patients feel heard and cared for from the very first interaction. Key Responsibilities Respond promptly to inbound SMS and phone inquiries from pr