C
Work At Home Texas, United States
Customer Service
MU
Role overview
Job description
At Montu, our Patient Support team plays an important role in ensuring patients feel informed, supported and cared for throughout their treatment journey. We are looking for a Patient Support Coordinator to join our Pharmacy Support team at Winnersh Triangle. This is a busy, fast-paced and predominantly telephone-based role, supporting patients with prescription queries, medication availability, deliveries and any issues that may arise along the way. Many of our patients are managing complex health conditions, so we need someone who understands that behind every call is a person relying on us to get things right. Whether you are resolving a delayed prescription, providing reassurance or working with our Pharmacy team to find a solution, the way you communicate and support our patients really matters. This is not your typical customer service role. It requires patience, empathy, resilienc
…About this listing
- Source: Montu UK's official careers site (via Ashby) · last confirmed on the source 27 Oct 2026
- Posted 15 Oct 2026
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What they are looking for
Skills & requirements
Qualification
Providing appropriate guidance on prescription processes and medication-related queries, escalating clinical questions to qualified healthcare professionals
Department · Montu
Hiring company
Montu UK
Healthcare
Montu Group is a leading medical cannabis company with operations in Europe and Asia-Pacific. We facilitate patient access to medical cannabis through education, quality products and personalised service. Our team is committed to improve the lives of millions of patients.
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